Helen A.
Online Shopper from Belfast
Has reviewed 1 order from 1 retailer so far

Experiences by Helen A.

Two items were ordered but only one was delivered; one being stated as out of stock’. It is puzzling to understand how an ordering system can accept an order and payment for an item when it is out of stock. Is the item not assigned to the purchaser at the ordering stage? Surely once the last item has been purchased the system should then state out of stock’. This has happened on previous orders!
2
Poor
peterhahn.co.uk replies:
27/07/2021
Thank you for your review. We are sorry to hear about the experience you have had. Our system allows items to be placed on back order so that our customers can be first in line when the item comes back into stock. We apologise for any inconvenience this may have caused you. Kind regards, Your PETER HAHN Team
Information on Helen A.
Registered since 12/09/2020
Occasional Shopper
Has reviewed more than 3 shops
High Flyer
Has reviewed more than 10 shops
Shopping Star
Has reviewed more than 50 shops