They confirmed shipment but a week went and I started to claim after it. 3 days after request they blamed on a technical issue and that for that reason cannot track my shipment. They told me to aesit s week more, maybe the parcel will pop up and then if not to contact them again to discuss return of payment or new shipment. Really lousy customer service, and if technical issues they should come ou
2
Very Poor
koro.com/dk replies:
07/06/2024
Dear Maarit, thank your for your feedback. We apologize again for the unsatisfying experience with your order. However we would never tell you anything that is not true. We are transparent and honest with our customers and stand by that. We do our best to ship our products in the best possible quality and of course assist if problems occur. As I can see our customer service has sent you a replacem