John W.
Online Shopper from Stoke On Trent
Has reviewed 1 order from 1 retailer so far
Has reviewed 1 order from 1 retailer so far
Experiences by John W.
Alpinetrek.co.uk
Reviewed on 19/12/2023
Very good product range and decent prices overall. Disoatch appears prompt but tracking is a nightmare due to their lack of an intermediate scan which means no tracking is possible until the UK carrier is in possession. Customer service response is really not very good and is off-putting. I'm pleased with my items but once again the delivery part of the process is just too fraught.
Alpinetrek.co.uk replies:
09/01/2024
Hello and thank you for your feedback! We are very
sorry that we could not convince you of our service!
Unfortunately, there were massive delays in
shipping within the EU and accordingly a high volume
for us. We're happy to see that you finally received
your parcel and like your items. Sorry for the inconvenience!
Best regards, Alpinetrek.co.uk
Information on John W.
Registered since 23/02/2018
Occasional Shopper
Has reviewed more than 3 shops
Has reviewed more than 3 shops
High Flyer
Has reviewed more than 10 shops
Has reviewed more than 10 shops
Shopping Star
Has reviewed more than 50 shops
Has reviewed more than 50 shops