I ordered this as a gift with enough time for it to arrive
When it didn't arrive I emailed customer services who informed me some delays could take up to 14 days but no one had advised me my order had been delayed or I could have got another gift
No help at all and I will not use the shaving company again due to the poor service
2
Poor
The Traditional Shaving Company replies:
06/08/2021
I am sorry that your order took longer to arrive than normal. Royal Mail 48 normally arrives in 2 - 3 business days but it is not a guaranteed service and sometimes it can take a bit longer. I can see from the tracking that your order was delivered 5 working days after we posted it. For future reference we also offer a next day delivery for only £1 more if you need your order in a hurry.
Information on Jan M.
Registered since 05/08/2021
Occasional Shopper Has reviewed more than 3 shops
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When it didn't arrive I emailed customer services who informed me some delays could take up to 14 days but no one had advised me my order had been delayed or I could have got another gift
No help at all and I will not use the shaving company again due to the poor service