I ordered several products online which as far as I was aware were in stock. I was aware that there had been a system problem the previous week but believed it to have been rectified. I received a message from DHL approx 6 days after the order to advise the order was out for delivery. I subsequently received half the order with horse feed outstanding. I waited a further 2 days hoping Mole Valley w
2
Poor
moleonline.com replies:
20/09/2023
Thank you for your review.
Firstly, Many apologies for the experience with your online order. As a result of an IT incident on Sunday the 27th August we have experienced operational challenges.
We are sorry for the inconvenience and we remain committed to serving our customers as best we can at this difficult time. Please be advised there may be some delays to deliveries as a result of technical i
The prices although can be competitive, availability sometimes varies