This shop was an excellent shopping website for a long time until last year but since some months it is decreasing because there is less and less choice in the brands that are sold. Also, after sending some claims showing pictures of packaging problems, I was told that they were going to inform their logistic team. I have not seen an improvement to protect correctly the packed items that arrive of
Good spare parts but too much products in the same box. The box arrived damaged but with all the items.
The filters boxes arrived crushed by the 5 liter brake liquid can that was not in a plastic bag and too heavy for the other products. It is not the first time that this happens. Before you were sending the liquid products in a separate box and in a plastic bag and it was a good idea!
2
Insuffisant
Réponse de motointegrator.de :
16.07.2024
Dear customer,
we apologize for the inconvenience! Please contact our customer service department. Our advisors will help resolve this issue.
Regards
Adrian
The filters boxes arrived crushed by the 5 liter brake liquid can that was not in a plastic bag and too heavy for the other products. It is not the first time that this happens. Before you were sending the liquid products in a separate box and in a plastic bag and it was a good idea!
Thank you.
Regards