Thank you for your feedback.
From correspondence with our team, we have confirmed your sample was no longer suitable for testing on arrival at our lab. Our team made contact to arrange a replacement kit free of charge for you.
As a refund was your preferred option, our accounts team processed this as a priority.
We are very sorry you did not wish to complete the testing and wish you all the best.
Information on Colin L.
Registered since 03/01/2017
Occasional Shopper Has reviewed more than 3 shops
High Flyer Has reviewed more than 10 shops
Shopping Star Has reviewed more than 50 shops
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