Ron E.
Online Shopper from Carlisle
Has reviewed 1 order from 1 retailer so far

Experiences by Ron E.

A copy of Microsoft Publisher was downloaded quickly but there was no key attached. I tried on several occasions to call the telephone contact number on the website but none of the calls were answered. Eventually an e-mail reached customer service and the key was provided but it should not have been necessary to have my time wasted in doing so.
Fair replies:
Dear Customer, Please accept our apologies for the busy phone lines that day. We did supply the key the same day as you made the order and even sent you a link to an HTML version of the email since you reported that it never arrived to you inbox or spam folder. You may want to whitelist emails from us to prevent this in the future. Our software works without the key for up to 30 days.
Information on Ron E.
Registered since 23/04/2018
Occasional Shopper
Has reviewed more than 3 shops
High Flyer
Has reviewed more than 10 shops
Shopping Star
Has reviewed more than 50 shops