Sazam M.
Online Shopper from Staffordshire
Has reviewed 27 orders from 1 retailer so far

Experiences by Sazam M.

landsend.co.uk Customer reviews
Excellent clothing as usual.
Only down side is Landsend notify you of order despatch AFTER order is received by buyer !! Have told them several times but they don’t appear to rectify this.
2
Excellent
landsend.co.uk Customer reviews
Great order, lovely coat. Notification order is on its way still slow though arriving after order is received !
2
Excellent
landsend.co.uk Customer reviews
Generally good BUT.. notification that order has been sent out arrives AFTER YOU HAVE RECEIVED THE ORDER !! What is the point of that !! Suggest system needs to be updated so you receive notification before item delivered so you can arrange to be in. Never used to be like this, this situation started this year and needs to be rectified.
2
Good
landsend.co.uk Customer reviews
On the whole good.
2
Good
landsend.co.uk Customer reviews
All good except yet again you don’t get any notification that your order is on its way until you’ve already received it ! What’s the point of that ! The first time I know it’s on its way is when Hermes deliver it ! Notification never used to be this slow and needs rectifying Landsend.
2
Good
landsend.co.uk Customer reviews
Love these sweatshirts, just have to wait a long time for some of them to come into stock sometimes which can be annoying at times.
2
Good
landsend.co.uk Customer reviews
All good as usual, cannot complain !
2
Excellent
landsend.co.uk Customer reviews
Excellent tops, nice and warm for Winter.
2
Excellent
landsend.co.uk Customer reviews
All good thanks.
2
Excellent
landsend.co.uk Customer reviews
Yet again goods arrived via Hermes then 2 days later Landsend inform me the orders on its way ?! Landsend have started informing customers that their orders are on the way AFTER it’s already arrived ! How silly is that . The situation needs to be rectified surely.
2
Good
landsend.co.uk Customer reviews
All good thanks.
2
Excellent
landsend.co.uk Customer reviews
All good thanks.
2
Excellent
landsend.co.uk Customer reviews
Landsend have started having communication errors I think. They don’t notify you that your order is on the way until it’s already arrived . There was no notification at all last time from Landsend or Hermes , it just arrived one evening , good job we were in !!! Quality is customer service in this area definitely gone down .
2
Good
landsend.co.uk Customer reviews
All good thanks
2
Excellent
landsend.co.uk Customer reviews
All good apart from nighties needed washing when first unpacked from plastic bags as they smelt unpleasant . All good now.
2
Excellent
landsend.co.uk Customer reviews
All good thanks.
2
Excellent
landsend.co.uk Customer reviews
All good yet again thanks.
2
Excellent
landsend.co.uk Customer reviews
All good thanks !
2
Excellent
landsend.co.uk Customer reviews
All good and on time tganjs
2
Excellent
landsend.co.uk Customer reviews
Goods are excellent again. However notification of order being sent doesn’t happen until after order received ! For example last order was received last Tuesday via Hermes ( I just happened to be in) , Landsend didn’t tell me it was on its way until the day after ( Wednesday) ! Their timings of emails are out . Never used to be like this, this has happened before too. Needs correcting.
2
Good
landsend.co.uk Customer reviews
All good thanks.
2
Excellent
landsend.co.uk Customer reviews
All great thanks.
2
Excellent
landsend.co.uk Customer reviews
I wish that the Hermes delivery person would observe my change of safe place to garage when I’m at work. I leave the garage unlocked for them to put my order in and they persist in leaving it on the front doorstep in full view from the street !! It is there sometimes for 5-6 hrs and could risk being stolen !! I wish Landsend would use another deliverer or Collect+ but not Hermes !
2
Good
landsend.co.uk Customer reviews
Requested order to be left in garage for safety which was left unlocked as I was at work at the time . Hermes deliverer took no notice and left it by the front door. Luckily it was there when I got home, could have been stolen ! Why don’t Hermes listen to requests !!! Why do Landsend use Hermes ?!!
2
Good
landsend.co.uk Customer reviews
On the whole good , cardigans are lovely. However I wish that Landsend would advise us when the order has been sent . They used to but of late Hermes have told me before them and then it’s on the morning of delivery and I may be at work ! There’s not enough choices on Hermes to select for alternative delivery. On one occasion my order was left by the front door in full view!
2
Good
landsend.co.uk Customer reviews
Still awaiting part of order , ordered 2 items and only received 1 so far. Second item not due in stock until 14/4/21. Get fed up with ordering advertised items only to find they have to be back ordered.
2
Fair
landsend.co.uk Customer reviews
Wanted to purchase 3 items , got 2 eventually, each sent individually as back ordered. Third one still not in stock , date due in changed 3 times so far so given up and cancelled !
2
Fair
Information on Sazam M.
Registered since 24/05/2017
Occasional Shopper
Has reviewed more than 3 shops
High Flyer
Has reviewed more than 10 shops
Shopping Star
Has reviewed more than 50 shops