Alan H.
Online Shopper from Norwich
Has reviewed 4 orders from 1 retailer so far

Experiences by Alan H.

Dr Fox Pharmacy Customer reviews
They send four tables in a shoebox ,postwoman could not get it through the door ,left with my next door ,they went on hoilday had two wait four them two come back ,rubbish customer service,
2
Very Poor
Dr Fox Pharmacy replies:
09/08/2022
Thank you for your review and sorry to hear you are unhappy with the service. I have reviewed the case and there was a previous order of yours that was damaged in transit by Royal Mail so we requested items be packaged more securely for any future orders. The damaged delivery was refunded. The most recent order was resent when it was clear the initial delivery was lost in transit by Royal Mail -
Dr Fox Pharmacy Customer reviews
Photo say it or how they come through my door ,box has been damaged will not use them ,not a nice way two treat people,you pay the insurance on them but you don’t get you money back,
2
Very Poor
Dr Fox Pharmacy replies:
28/03/2022
Hello, very sorry to hear your order was damaged in transit. We will contact you directly to resolve this.
Dr Fox Pharmacy Customer reviews
Royal Mail took four days two get the package two my address.they should use a different company,
2
Very Poor
Dr Fox Pharmacy replies:
08/03/2022
Hello, thank you for your review. Your order was placed on 16th February, dispatched on 17th February and delivered on 19th. Next day delivery is available on request if your order is urgent. Kind regards
Dr Fox Pharmacy Customer reviews
You pay your money ,no package got delivered they say it at the post office ,went two the post office pick it up they have not got ,poor customer service ,
2
Very Poor
Dr Fox Pharmacy replies:
05/01/2022
Hello Alan. Thank you for your review. We have today contacted you and Royal Mail and we will resolve the issue as soon as possible. Best regards
Information on Alan H.
Registered since 21/11/2017
Occasional Shopper
Has reviewed more than 3 shops
High Flyer
Has reviewed more than 10 shops
Shopping Star
Has reviewed more than 50 shops