Alan H.
Online Shopper from Norwich
Has reviewed 4 orders from 1 retailer so far
Has reviewed 4 orders from 1 retailer so far
Experiences by Alan H.
Dr Fox Pharmacy
Reviewed on 14/03/2024
Rude staff don’t answer the telephone ,they have shut my account down with no refund,
Dr Fox Pharmacy replies:
14/03/2024
Unfortunately we are now unable to provide service to your address as we seem to have multiple issues with deliveries, resulting in significant losses incurred (full refunds are issued every time). We want to ensure we can maintain our usual high standards, including delivery, which appear to have not been upheld for your previous orders. Apologies for this, we would suggest using an alternative o
Dr Fox Pharmacy
Reviewed on 28/02/2024
Amazing company can’t fault them,
Dr Fox Pharmacy
Reviewed on 05/02/2024
Another disappointment had two wait two day four my package came ,
Dr Fox Pharmacy replies:
06/02/2024
Thank you for your review. In this instance you ordered on a Sunday, the item was posted on the Monday, and delivered on the Tuesday. This is the 8th negative review of our service you have posted in the last 2 years, and we are unsure why you continue to make repeated orders? We acknowledge there have been issues in the past with Royal Mail deliveries to your address and we have switched to using
Dr Fox Pharmacy
Reviewed on 15/12/2023
Rude staff
Dr Fox Pharmacy replies:
19/12/2023
Thank you for your review. I have investigated the communications from our staff and can see they were very courteous. I understand you were upset that Royal Mail misplaced your medication and that delivery problems had been an issue in the past as well. Our staff resolved in all cases.
Information on Alan H.
Registered since 21/11/2017
Occasional Shopper
Has reviewed more than 3 shops
Has reviewed more than 3 shops
High Flyer
Has reviewed more than 10 shops
Has reviewed more than 10 shops
Shopping Star
Has reviewed more than 50 shops
Has reviewed more than 50 shops