Sara C.
Online Shopper from Amsterdam
Has reviewed 2 orders from 1 retailer so far

Experiences by Sara C.

cosyowl.com Customer reviews
Good materials for professional candle making, wholesale prices and responsive Customer Serice. Quick shipping also for Europe :-)
2
Excellent
cosyowl.com replies:
20/05/2022
Thank you for sharing this great review about our shop! We are thrilled that you enjoyed your experience.
cosyowl.com Customer reviews
Unfortunately, I did not receive this order because of a mistake in the transport. It does not happen usually with this company, they ship quite fast, and my mistake to not add the Trusted Shops free protection on this one.
The Customer Service is very responsive tho, and kind, they promised a total refund and I trust they will do it...
2
Fair
cosyowl.com replies:
09/07/2021
Hello, Thank you for your review, I am so sorry to see DPD were unable to deliver your order due to an uncontrollable event, it is very rare for something like this to happen with our courier. I am delighted to confirm your refund was issued after the customer service team had spoken with you. Thank you.
Information on Sara C.
Registered since 15/06/2021
Occasional Shopper
Has reviewed more than 3 shops
High Flyer
Has reviewed more than 10 shops
Shopping Star
Has reviewed more than 50 shops