This was the third time, there was a quality issue with the order. This time, the main product photo was not the correct one. Before, the pump was missing from the stove's package, and another time, the knife was probably a returned unit, not in mint condition. The support team has always been polite, efficient, and resolved the issues promptly, but ideally, they should be of little use in the fir
2
Poor
Bergfreunde.eu replies:
26/01/2022
Thank you very much for your feedback!
We sincerely apologise that the quality did not meet your expectations.
It is regrettable that there were several issues with your orders.
We are always keen to improve our services and are therefore grateful
for any review of our customers.
Kind regards, Bergfreunde.eu
Information on George K.
Registered since 04/04/2019
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