I've ordered an item on Dec 13th - a Christmas gift. Not only did in not arrive until Christmas, it was farther delivered to someone else and after i had to phone around and ask, open a clame and inquiry, a bag arrived with the courier with no original box of the item and no paperwork. I [of course] refused it and today i'm writing this, almost a month later with shame for not having a Christmas g
2
Very Poor
Bergfreunde.eu replies:
12/01/2022
Thank you for your review.
We apologize that your experience did not meet your expectations!
Due a technical mistake during the shipping of your order, your parcel
was forwarded to someone else. Unfortunately we don't know the
reason for the address changing on your label and we have no insight
into how the local shipping company was handled your parcel. We're
very sorry to hear that you had
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