It was all a bit of a farce really.
Items packaged in the cheapest Jiffy Bag...the type you can get from Poundland: 10 for £1.
So while in transit from Scotland offered no protection for the contents, so arrived damaged and crushed.
This was not the fault of Royal Mail.
Reached out and spoke to Customer Services, who were great, yet they were let down by the Dispensary and the Dr.
I was sent 2, y
2
Poor
Dr Fox Pharmacy replies:
28/08/2024
Thank you for your review and very sorry about the problems you experienced - these are very unusual (as shown by other reviews). Your case will be reviewed by our governance team to identify areas that can be improved.
Information on Martin P.
Registered since 06/10/2014
Occasional Shopper Has reviewed more than 3 shops
High Flyer Has reviewed more than 10 shops
Shopping Star Has reviewed more than 50 shops
Are you a consumer?
Yes, I would like to report the review to the Trusted Shops Service Department.
Items packaged in the cheapest Jiffy Bag...the type you can get from Poundland: 10 for £1.
So while in transit from Scotland offered no protection for the contents, so arrived damaged and crushed.
This was not the fault of Royal Mail.
Reached out and spoke to Customer Services, who were great, yet they were let down by the Dispensary and the Dr.
I was sent 2, y