Unavailable for phone contact for 7 hours, e-reply allegedly within 5 days. Miserable CX in this respect.
2
Very Poor
bike-discount.de/en replies:
04/04/2024
Thank you for your order and your review. We are sorry that we have apparently not been able to satisfy you so far. I suspect that you have given the wrong reference number and are referring to your current order. Our customer service is always available during our business hours and we are not aware of any problems with availability. I have checked your details: You had emailed to say that you