Mary ..
Online Shopper from Dublin
Has reviewed 1 order from 1 retailer so far

Experiences by Mary ..

Awfull customer service. My box with plants arrived with broken flowerpots and broken leafes. After I complaind and send picture to CS they refunded me money only for 2 plants while I bought 6 and none was in good shape. Will never order from them again. I have send many photos and you could even see broken flowerpots as well but you act as the picture is not clear.
Very Poor replies:
We are honest and transparent with our customers and refund the damages if they are visible. The Pilea was undoubtedly damaged, the Yucca was slightly damaged but refunded too. The cactus has not been unwrapped from its plastic, no sincere opinion can be issued. No other plants were visible, so we have refunded per concern and principle of doing well what was mentioned and seen in your email.
Information on Mary ..
Registered since 02/02/2019
Occasional Shopper
Has reviewed more than 3 shops
High Flyer
Has reviewed more than 10 shops
Shopping Star
Has reviewed more than 50 shops