Kathleen L.
Online Shopper from Cumbria
Has reviewed 1 order from 1 retailer so far

Experiences by Kathleen L.

I ordered items on 19/7/2019 and received an email confirmation of £85.05.
You have taken £90 off my C .C WHY ???
I made another purchase tonight...same thing.Email tonight says £80.10. trusted shops guarantee says £85. Again you have charged for p&p.
I bought on both occasions using the 10 discount and free p&p. Looks like you didn't take off the p&p.
Really upset.
Poor service.
Very Poor
peterhahn.co.uk replies:
Hi Kathleen, your order total was £99.95 (£95 for your item and £4.95 for postage). Your voucher was for £5 off and free postage which created a discount of £9.95, hence the £90.00 charge. Please could I ask you to email a copy of your voucher to service@peterhahn.co.uk so that we can check the offer. Please accept our apologies for any confusion. Kind regards, your PETER HAHN team.
Information on Kathleen L.
Registered since 19/07/2019
Occasional Shopper
Has reviewed more than 3 shops
High Flyer
Has reviewed more than 10 shops
Shopping Star
Has reviewed more than 50 shops