P G.
Online Shopper from Essex
Has reviewed 1 order from 1 retailer so far
Has reviewed 1 order from 1 retailer so far
Experiences by P G.
peterhahn.co.uk
Reviewed on 02/09/2023
no confirmation of returned goods & takes weeks to refund the money for returned goods - no communication - customer has to keep chasing them for the refunds...take ages to answer the phone and when they do - they tell you cant help - ring back in a weeks time. REFUND PROCEEDURE NEEDS IMPROVEING - MORE COMMUNICATION IS NEEDED REGARDING RECEIPT OF THE GOODS AND WHEN THE REFUND HAS BEEN INSTIGATED -
peterhahn.co.uk replies:
05/09/2023
Thank you for your review. We can confirm we are slightly behind in our return department although we are working hard to catch up. Please email us at service@peterhahn.co.uk with the proof of postage Royal Mail will have given you when you made the return and this will enable us to expedite the refund. We apologise for the inconvenience caused at this time. Kind regards, your PETER HAHN Team.
Information on P G.
Registered since 29/02/2016
Occasional Shopper
Has reviewed more than 3 shops
Has reviewed more than 3 shops
High Flyer
Has reviewed more than 10 shops
Has reviewed more than 10 shops
Shopping Star
Has reviewed more than 50 shops
Has reviewed more than 50 shops