Reviews for bike-discount.de/en
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Experience with bike-discount.de/en
Easy website to use. Full spec of the goods shown. Delivery exactly as promised. No problems of any kind
Timely delivery and correct items. Customer service gets only four stars, because I was hoping for a quicker answer to a technical question - but the answer came with a delay anyway.
The best online shop ever
Bought here before, planning to buy again and again.
thank you
Bought here before, planning to buy again and again.
thank you
Trouble-free international trade. BD has some of the best prices around and delivery from Germany to the UK takes no time at all.
I would have rated 5 stars if return pre-paid postage stamps were available in Romania. Had to pay about 25€ for returning items, but the good thing is I didn't have to pay the shipping charge for the exchanged items. Other than this all was almost perfect. Also, DHL didn't communicate the full delivery address to the local courier and I had to solve the issue personally, but this is DHL's fault.
I received another item than i ordered. Before one week I returned it and now I'm waiting for the delivery of the right goods. It´s very slowly...
The delivery took slightly longer than I had expected, still a very good service overall
Order placed 22/07/2017 on order number 2207171722 has not been delivered as at 15/08/2017. DHL South Africa have no record of order on shipment no 432653851085.
Shocking service and will not recommend the company.
I'll go back to shopping at Bob Shop as order delivered within 72 hours of being placed.
Shocking service and will not recommend the company.
I'll go back to shopping at Bob Shop as order delivered within 72 hours of being placed.
2 weeks of shipping due off stock position. Still haven't refound for missing good after 2 months since buying. No response on reminding emails.
Very dissapointing experience dispite more than 5 years positive service. Strongly not reccomended.
Very dissapointing experience dispite more than 5 years positive service. Strongly not reccomended.
Purchase : Cross Pro Lady Frame silver grey .
( geometry data mesures are wrong writen and don't fit the frame. At least mesurment 601mm horizontal is 5cmm longer than in frame.) Bad mistake..
Missing frame parts:
1. Bottom cable guide
2. Two small gumi plugs for unused holes in the frame.
3. Grommet for gear cable (frame input).
Extra bad communication or better - no communi at all..
( geometry data mesures are wrong writen and don't fit the frame. At least mesurment 601mm horizontal is 5cmm longer than in frame.) Bad mistake..
Missing frame parts:
1. Bottom cable guide
2. Two small gumi plugs for unused holes in the frame.
3. Grommet for gear cable (frame input).
Extra bad communication or better - no communi at all..
Te bicycle arrived on time. But the instruction to put it together was sketchy. Video guide on youtube is only in German and for different model (for carbon bicycles). The bike came with flat on a back wheel.
bike-discount.de/en
Contact
Wernher-von-Braun-Str. 15
53501 Grafschaft
Germany
53501 Grafschaft
Germany
Tel: 02225 - 88 88-120
Fax: 02225 - 88 88-199
m.dobra@bike-discount.de
Fax: 02225 - 88 88-199
bike-discount.de/en
Owner
H&S Bike-Discount GmbH
Wernher-von-Braun-Str. 15
53501 Grafschaft
Germany
Wernher-von-Braun-Str. 15
53501 Grafschaft
Germany
Trade register
Amtsgericht Koblenz HRB 23821
Authorized representative
Ralf Heisig, Christopher Stahl
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