Reviews for bike-discount.de/en



Excellent

4.76/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 3,989 Trusted Shops reviews collected since 23/09/2016.
Since registration, a total of 3,989 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Easy website to use. Full spec of the goods shown. Delivery exactly as promised. No problems of any kind
5.00
Excellent

Timely delivery and correct items. Customer service gets only four stars, because I was hoping for a quicker answer to a technical question - but the answer came with a delay anyway.
4.67
Excellent

Perfect
5.00
Excellent

Cheap parts, fast and reliable shipping. What more could I want?
5.00
Excellent

super
5.00
Excellent

The best online shop ever
Bought here before, planning to buy again and again.
thank you
5.00
Excellent

Trouble-free international trade. BD has some of the best prices around and delivery from Germany to the UK takes no time at all.
5.00
Excellent

as always super
5.00
Excellent

EXCELLENT
5.00
Excellent

Great no drama at all, I would definitely shop here again
5.00
Excellent

the best seller ever
5.00
Excellent

Good products; fair price.
4.67
Excellent

Great prices and easy to use checkout.
4.67
Excellent

Good range of quality goods at good prices. Highly recommended.
4.33
Good

Why do not you answer my questions?
1.00
Very Poor

Fantastic
4.33
Good

Nothing to complain
5.00
Excellent

I would have rated 5 stars if return pre-paid postage stamps were available in Romania. Had to pay about 25€ for returning items, but the good thing is I didn't have to pay the shipping charge for the exchanged items. Other than this all was almost perfect. Also, DHL didn't communicate the full delivery address to the local courier and I had to solve the issue personally, but this is DHL's fault.
4.33
Good

All is OK
4.00
Good

very good service. Thx a lot
4.00
Good

Rätt saker till rätt pris. Blixtsnabb leverans
5.00
Excellent

I received another item than i ordered. Before one week I returned it and now I'm waiting for the delivery of the right goods. It´s very slowly...
2.33
Poor

The delivery took slightly longer than I had expected, still a very good service overall
4.67
Excellent

Good
5.00
Excellent

Excellent service. Fair prices and quick delivery
4.67
Excellent

Professionals
5.00
Excellent

Order placed 22/07/2017 on order number 2207171722 has not been delivered as at 15/08/2017. DHL South Africa have no record of order on shipment no 432653851085.
Shocking service and will not recommend the company.
I'll go back to shopping at Bob Shop as order delivered within 72 hours of being placed.
1.00
Very Poor

Product shipped in reasonable time and the correct product was delivered intact.
5.00
Excellent

No problems with the order.
5.00
Excellent

Everything came quickly and as described.
5.00
Excellent

Have a nice day
5.00
Excellent

Perfect
5.00
Excellent

Nice service
5.00
Excellent

Everything smooth
5.00
Excellent

As always very reliable, properly packed, fast delivery. This is what I want :)
5.00
Excellent

2 weeks of shipping due off stock position. Still haven't refound for missing good after 2 months since buying. No response on reminding emails.
Very dissapointing experience dispite more than 5 years positive service. Strongly not reccomended.
2.00
Poor

Goods were delivered two weeks after shopping
4.67
Excellent

Purchase : Cross Pro Lady Frame silver grey .
( geometry data mesures are wrong writen and don't fit the frame. At least mesurment 601mm horizontal is 5cmm longer than in frame.) Bad mistake..

Missing frame parts:

1. Bottom cable guide
2. Two small gumi plugs for unused holes in the frame.
3. Grommet for gear cable (frame input).

Extra bad communication or better - no communi at all..
2.67
Fair

Te bicycle arrived on time. But the instruction to put it together was sketchy. Video guide on youtube is only in German and for different model (for carbon bicycles). The bike came with flat on a back wheel.
4.00
Good

Reasonably quick shipping, accurate order, no issues
4.67
Excellent

bike-discount.de/en

Contact
Wernher-von-Braun-Str. 15
53501 Grafschaft
Germany
Tel: 02225 - 88 88-120
Fax: 02225 - 88 88-199
m.dobra@bike-discount.de
bike-discount.de/en

Owner
H&S Bike-Discount GmbH
Wernher-von-Braun-Str. 15
53501 Grafschaft
Germany
Trade register
Amtsgericht Koblenz HRB 23821
Authorized representative
Ralf Heisig, Christopher Stahl
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More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with bike-discount.de/en in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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