Reviews for bike-discount.de/en



Excellent

4.81/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 5,575 Trusted Shops reviews collected in the last 12 months.
In total, bike-discount.de/en has already collected 19,407 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
14/07/2020
Date of order
23/06/2020
14/07/2020
Perfect and quick delivery.
5.00
Excellent

Date of publication
14/07/2020
Date of order
22/06/2020
14/07/2020
All excellent!
5.00
Excellent

Date of publication
13/07/2020
Date of order
22/06/2020
13/07/2020
Very Good!
5.00
Excellent

Date of publication
13/07/2020
Date of order
22/06/2020
13/07/2020
Great convenient shop online to work with. Quick, responsive and good service. H. Pluimers, the Netherlands
5.00
Excellent

Date of publication
13/07/2020
Date of order
22/06/2020
13/07/2020
Excellent service, quality and prices.
5.00
Excellent

Date of publication
13/07/2020
Date of order
21/06/2020
13/07/2020
perfect
5.00
Excellent

Date of publication
13/07/2020
Date of order
22/06/2020
13/07/2020
always best price, good packing and fast delivery. thanks bike-discount.
5.00
Excellent

Date of publication
12/07/2020
Date of order
21/06/2020
12/07/2020
Best prices.
5.00
Excellent

Date of publication
12/07/2020
Date of order
10/05/2020
12/07/2020
Bike comes about 3 weeks late.
3.33
Fair

Date of publication
12/07/2020
Date of order
20/06/2020
12/07/2020
Great prices, great service!
5.00
Excellent

Date of publication
12/07/2020
Date of order
19/06/2020
12/07/2020
Funktioniert. Anleitung hat noch Luft nach oben.
5.00
Excellent

Date of publication
12/07/2020
Date of order
13/06/2020
12/07/2020
Delivery could be faster (though it is COVID period). Also items were not packed well, box was damaged. Luckly nothing was lost during the delivery.

Definitley will use this store again!
4.67
Excellent

Date of publication
11/07/2020
Date of order
20/06/2020
11/07/2020
Perfect!
5.00
Excellent

Date of publication
11/07/2020
Date of order
20/06/2020
11/07/2020
Fast delivery
5.00
Excellent

Date of publication
11/07/2020
Date of order
20/06/2020
11/07/2020
Perfect en voor een mooie prijs
5.00
Excellent

Date of publication
11/07/2020
Date of order
13/06/2020
11/07/2020
I am very happy that I was able to find a Cube Cross in this webshop. The shop uses very good, open communication on the website and via email. A minus is the overload of the Bike Support in these corona times. But once you can reach them by phone, you will get a helpful and friendly employee.
4.67
Excellent

Date of publication
10/07/2020
Date of order
18/06/2020
10/07/2020
Everything was perfect
5.00
Excellent

Date of publication
10/07/2020
Date of order
18/06/2020
10/07/2020
Very good on-line experience. Delivery good and products good. Marked down customer service by one star only because may purchase was fully online and I cannot comment on customer service.
4.67
Excellent

Date of publication
10/07/2020
Date of order
19/06/2020
10/07/2020
Excellent shop
5.00
Excellent

Date of publication
09/07/2020
Date of order
16/06/2020
09/07/2020
No delivery, no answers, just Covid excuses...
1.00
Very Poor

Date of publication
09/07/2020
Date of order
16/06/2020
09/07/2020
This was a really good experience. Firstly the bike represented good value for money compared with UK based suppliers. The DHL tracking service was also informative and accurate. Brilliant - thank you.
5.00
Excellent

Date of publication
09/07/2020
Date of order
09/07/2020
09/07/2020
I have used Bike-Discount for many items over the years and they have always provided excellent service
5.00
Excellent

Date of publication
09/07/2020
Date of order
18/06/2020
09/07/2020
Super gelaufen. Danke
5.00
Excellent

Date of publication
09/07/2020
Date of order
17/06/2020
09/07/2020
Alles bestens
5.00
Excellent

Date of publication
09/07/2020
Date of order
17/06/2020
09/07/2020
Goede service snelle verzending
5.00
Excellent

Date of publication
08/07/2020
Date of order
27/05/2020
08/07/2020
This order going well.
4.33
Good

Date of publication
08/07/2020
Date of order
23/05/2020
08/07/2020
All good. Bike was delivered to the UK within the guidance given when I placed the order (about four weeks - same as I was quoted by a retailer in the UK). Bike arrived well-packaged and it was easy to complete the assembly. Customer service were excellent and very responsive via email. Would definitely use again given excellent selection, availability and savings.
5.00
Excellent

Date of publication
08/07/2020
Date of order
16/06/2020
08/07/2020
Goede communicatie en alles op tijd geleverd.
5.00
Excellent

Date of publication
08/07/2020
Date of order
17/06/2020
08/07/2020
Часто товара нету в ассортименте
4.67
Excellent

Date of publication
08/07/2020
Date of order
29/11/2019
08/07/2020
Best shop
5.00
Excellent

Date of publication
08/07/2020
Date of order
16/06/2020
08/07/2020
Super Service, tolle Produkte!
5.00
Excellent

Date of publication
07/07/2020
Date of order
16/06/2020
07/07/2020
Excellent!
5.00
Excellent

Date of publication
07/07/2020
Date of order
14/06/2020
07/07/2020
All fine, few days delay due to covid, fully understandable. I recommend this shop for sure.
4.33
Good

Date of publication
07/07/2020
Date of order
16/06/2020
07/07/2020
Super
5.00
Excellent

Date of publication
07/07/2020
Date of order
14/06/2020
07/07/2020
Excellent
5.00
Excellent

Date of publication
07/07/2020
Date of order
16/06/2020
07/07/2020
Great service, good shipment
4.00
Good

Date of publication
07/07/2020
Date of order
18/05/2020
07/07/2020
Great service. On time and updated progress
5.00
Excellent

Date of publication
07/07/2020
Date of order
16/06/2020
07/07/2020
fast delivery, without any problems. I can recommend this shop.
5.00
Excellent

Date of publication
07/07/2020
Date of order
16/06/2020
07/07/2020
Fast and precise, best online shop.
5.00
Excellent

Date of publication
07/07/2020
Date of order
16/06/2020
07/07/2020
Best online bikeshop in the business!
5.00
Excellent

bike-discount.de/en

Contact
Wernher-von-Braun-Str. 15
53501 Grafschaft
Germany
Tel: 02225 - 88 88-120
Fax: 02225 - 88 88-199
m.dobra@bike-discount.de
bike-discount.de/en
Owner
H&S Bike-Discount GmbH
Wernher-von-Braun-Str. 15
53501 Grafschaft
Germany
Trade register
Amtsgericht Koblenz HRB 23821
Authorized representative
Ralf Heisig, Christopher Stahl
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Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with bike-discount.de/en in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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