Reviews for homeoffloors.co.uk



Excellent

4.77/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 20 Trusted Shops reviews collected in the last 12 months.
In total, homeoffloors.co.uk has already collected 46 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
18/06/2018
Date of order
11/06/2018
18/06/2018
Excellent item at a good price and fast delivery.
5.00
Excellent

Date of publication
22/04/2018
Date of order
14/04/2018
22/04/2018
Just a bit annoyed at being charged £36 for cutting into two pieces.
5.00
Excellent

Date of publication
15/04/2018
Date of order
01/04/2018
15/04/2018
very professional and excellent service. delivered on time.
5.00
Excellent

Date of publication
22/03/2018
Date of order
15/03/2018
22/03/2018
Prompt delivery on the day they said goods would arrive. Thankyou.
5.00
Excellent

Date of publication
22/03/2018
Date of order
07/03/2018
22/03/2018
Could not fault it
5.00
Excellent

Date of publication
13/03/2018
Date of order
06/03/2018
13/03/2018
Had call to check I’d ordered the correct goods .... impressive
5.00
Excellent

Date of publication
06/03/2018
Date of order
27/02/2018
06/03/2018
Goods as described, unfortunately the snow held up delivery. Had no reason to test the customer service.
4.33
Good

Date of publication
12/02/2018
Date of order
05/02/2018
12/02/2018
Delivered to my house in Cornwall when they said they would. Good selection to choose from and friendly staff happy to give advice.
5.00
Excellent

Date of publication
12/02/2018
Date of order
05/02/2018
12/02/2018
Great quick service
5.00
Excellent

Date of publication
29/01/2018
Date of order
22/01/2018
29/01/2018
I am very very pleased with my purchase such good service so glad at last they answer your emails would recommend
5.00
Excellent

Date of publication
21/01/2018
Date of order
13/01/2018
21/01/2018
Ordered from this company twice now & on both occasions ordering has been easy, delivery quick and the product excellent. highly recommended.
5.00
Excellent

Date of publication
13/01/2018
Date of order
05/01/2018
13/01/2018
Great personal service, thank you.
5.00
Excellent

Date of publication
10/01/2018
Date of order
27/12/2017
10/01/2018
Product price and quality is good, however delivery service is poor.

The cost of delivery vs. how long it took to delivery 6 working days seems poor in my opinion. In addition the parcel was left on my door step, in the rain, by Hermes. There was clearly a safe and dry place to store my package that was ignored by Hermes.
3.33
Fair

homeoffloors.co.uk replies: 11/01/2018
Apologies for MyHermes not following delivery instruction unfortunately this is something we have no control over. Re:delivery time. Ordered 3.54pm 27th Dec.(during Xmas holidays). Item sent 1pm 2nd Jan. and delivered 3.04pm 6th Jan.

Date of publication
28/12/2017
Date of order
05/12/2017
28/12/2017
Fast, value for money and a quality item.
5.00
Excellent

Date of publication
24/11/2017
Date of order
17/11/2017
24/11/2017
thanks
5.00
Excellent

Date of publication
02/11/2017
Date of order
25/10/2017
02/11/2017
Long delivery - abut a week - for the postage paid would have expected it sooner
2.67
Fair

homeoffloors.co.uk replies: 09/11/2017
Sorry you are not happy with our delivery service however our Shipping Terms quote postage costs do not cover next day delivery and deliveries are normally made within 5 working days, which is 1 week. Next day delivery can be requested at an extra cost. Purchased Wed.25th October at 8.42pm, dispatched 26th(next day) via MyHermes, delivered Tuesday 31st at 9.19am....just over 3 working days

Date of publication
30/10/2017
Date of order
23/10/2017
30/10/2017
Great
5.00
Excellent

Date of publication
01/09/2017
Date of order
25/08/2017
01/09/2017
First class service and price would recomend.
5.00
Excellent

Date of publication
01/08/2017
Date of order
18/05/2017
01/08/2017
Nice transaction, serious seller, good contact and fast shipping. I recommend this company.
5.00
Excellent

Date of publication
05/07/2017
Date of order
21/06/2017
05/07/2017
Delivered as promised. Goods as promised.
5.00
Excellent

homeoffloors.co.uk customer reviews

homeoffloors.co.uk

For laminate, real wood and LVT flooring

In this shop you will discover a wide range of flooring materials, designs and specifications to suit all budgets

Contact
Unit2 Burton Enterprise Park, Hawkins Lane
DE14 1QG Burton on Trent
United Kingdom
Tel: 01283544486
Fax: 01283544486
homeoffloors@tiscali.co.uk
homeoffloors.co.uk
Owner
Home of Floors Ltd
Unit2 Burton Enterprise Park, Hawkins Lane
DE14 1QG Burton on Trent
United Kingdom
Authorized representative
Mark Cantillon
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with homeoffloors.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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