heinemann-shop.com/en
Reviews:

53 reviews in the last 12 months116 total reviews  

4.40
Good

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heinemann-shop.com/en fulfils all Trusted Shops quality criteria, including
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Top positive review

Jan 8, 2024
 Verified review
On both occasions I have used Heinemann going thru Salzburg, goods were ready and on time with no issues. Highly recommend. Competitive pricing.

Top negative review

Mar 17, 2024
 Verified review
Every time I go and collect my order there is a problem. One time I went and asked the staff I spoke to didn't know you could preorder and then I was more shocked when they didn't realise there was an app for heinemann
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Reviews for heinemann-shop.com/en

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Irgendwo
2 days ago
 Verified review
I particularly like one of the female employees. Whet you could do better is to make her marry me.
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6 days ago
 Verified review
It was nice to be able to pick up the order without quing.
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Answer by heinemann-shop.com/en
5 days ago
Thanks for the positive review and feedback!
Apr 7, 2024
 Verified review
Always polite and welcoming
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Answer by heinemann-shop.com/en
Apr 8, 2024
Thanks for the positive review and feedback!
Apr 11, 2024
 Verified review
Easy to handle my preorder
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Answer by heinemann-shop.com/en
11 days ago
Thank you for the positive review! Glad that it was easy and it all worked out!
SA
Apr 4, 2024
 Verified review
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Answer by heinemann-shop.com/en
Apr 5, 2024
Thank you for the review! Enjoy your new products!
KS
K S.
Hannover
Apr 2, 2024
 Verified review
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Answer by heinemann-shop.com/en
Apr 3, 2024
Thank you for your positive review! We are glad that you are happy with our service and products!
Mar 5, 2024
 Verified review
I like everything in this shop.
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Answer by heinemann-shop.com/en
Mar 5, 2024
Thank you for your positive review! We are happy that you are satisfied with everything in our shop.
Mar 22, 2024
 Verified review
Excellent staff
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Answer by heinemann-shop.com/en
Mar 25, 2024
Thanks for the positive review and feedback!
Mar 20, 2024
 Verified review
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Answer by heinemann-shop.com/en
Mar 21, 2024
Thank you for the review! Enjoy your new products!
Mar 5, 2024
 Verified review
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Answer by heinemann-shop.com/en
Mar 5, 2024
Thank you for your positive review! We are glad that you are happy with our service and products!
Mar 1, 2024
 Verified review
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Answer by heinemann-shop.com/en
Mar 4, 2024
Thank you for the review! Enjoy your new products!
Feb 26, 2024
 Verified review
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Answer by heinemann-shop.com/en
Feb 26, 2024
Thank you for your positive review! We are glad that you are happy with our service and products!
Mar 17, 2024
 Verified review
Every time I go and collect my order there is a problem. One time I went and asked the staff I spoke to didn't know you could preorder and then I was more shocked when they didn't realise there was an app for heinemann
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Answer by heinemann-shop.com/en
Mar 18, 2024
We are sorry to hear about the issues you are facing. Please be rest assured that the customer service team is here for you to resolve.
Feb 16, 2024
 Verified review
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Answer by heinemann-shop.com/en
Feb 16, 2024
Thank you for the positive review!
Feb 15, 2024
 Verified review
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Answer by heinemann-shop.com/en
Feb 15, 2024
Thank you for the positive review!
Jan 8, 2024
 Verified review

Salzburg Shopping Experience

On both occasions I have used Heinemann going thru Salzburg, goods were ready and on time with no issues. Highly recommend. Competitive pricing.
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Answer by heinemann-shop.com/en
Jan 9, 2024
Thank you for your positive review! We are glad that you were satisfied with our product selection and service.
Dec 28, 2023
 Verified review

Perfect … the way it should be

Perfect … the way it should be
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Answer by heinemann-shop.com/en
Dec 29, 2023
Thank you for your positive review!
Jan 25, 2024
 Verified review
Friendly and helpful staff
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Answer by heinemann-shop.com/en
Jan 29, 2024
Thank you for your positive review! We are glad that you were satisfied with our service.
Jan 23, 2024
 Verified review
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Answer by heinemann-shop.com/en
Jan 23, 2024
Thank you for the review! Enjoy your new products!
Jan 6, 2024
 Verified review

deliver ordered goods

Only deliver the goods, that people order and all will be fine. It's unpleasant when people order goods, you confirm, and then it turns out that some of the goods are missing and Heinemann cancel the order.
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Answer by heinemann-shop.com/en
Jan 9, 2024
We regret the cancellation of your order. To allow us to check the reason for the cancellation, please let us know your order number by email to service@heinemann-shop.com. Thank you in advance.