I bought a DeWalt DCS356 multitool that was in promotion with a free 4 Ah battery included. I ordered the tool, wait more than 3 weeks for the delivery, and then I received only the tool. The free battery was not sent. I asked the customer support, and they told me that the promotion was not valid for Portugal, even though no information about exceptions were available in the website.
I asked for a refund after sending the tool back, but they do not pay the shipping costs for returns.
Worst experience ever.
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Reviews for Toolnation Europe
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Apr 26, 2024
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Apr 26, 2024
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Mar 20, 2024
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Service was excellent and the delivery gave me ease of mind thanks 😊 I will shop with them again
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Mar 19, 2024
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I am happy with the goods and the service I received.
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Mar 18, 2024
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As I ordered well packaged and quick delivery.
Good quick
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Apr 6, 2024
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Apr 5, 2024
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Apr 3, 2024
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Mar 28, 2024
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Mar 20, 2024
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Mar 15, 2024
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Mar 21, 2024
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I live in Ireland and bought a chain saw, the electrical connections for the saw are different from UK and Ireland electrical connections, you could point this out during the buying process as I have found it impossible to buy a connector here in Ireland, so thank you very much indeed. Needless to say I won't buy from yourselves again!
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Mar 8, 2024
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The Makita DTM52 that I bought was very well priced. The delivery was a little bit expensive, but overall very happy with service.
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Feb 19, 2024
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Super fast
Super gast
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Mar 6, 2024
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Feb 23, 2024
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Feb 7, 2024
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Tools etc great delivery service and price, I'm finding it very difficult in claiming the free battery that was included in my Makita purchase, it doesn't seem to be from Toolnation but Makita direct which is the problem
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