Certificate for medi online shop

No. X1CD5B39D053C8A30A0337B80E445EB28
 

Approved on
14/10/2013
Valid until
13/10/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for medi online shop



Excellent

4.81/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 207 Trusted Shops reviews collected in the last 12 months.
In total, medi online shop has already collected 524 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
14/02/2019
Date of order
07/02/2019
14/02/2019
Very quick delivery, good quality product
5.00
Excellent

Date of publication
14/02/2019
Date of order
06/02/2019
14/02/2019
I was pleased with the prompt delivery of my latest order, and can find no fault in any other area.
5.00
Excellent

Date of publication
13/02/2019
Date of order
13/02/2019
13/02/2019
Excellent service, fast delivery.
5.00
Excellent

Date of publication
12/02/2019
Date of order
05/02/2019
12/02/2019
Goods appear excellent but have not yet been worn, they are for occasional use only. My prescription stockings are perfect.
Reply to my email was informative and prompt.
4.67
Excellent

Date of publication
09/02/2019
Date of order
09/02/2019
09/02/2019
Arrived next day ..... brilliant experience
5.00
Excellent

Date of publication
09/02/2019
Date of order
09/02/2019
09/02/2019
Very pleased with the product.
5.00
Excellent

Date of publication
09/02/2019
Date of order
01/02/2019
09/02/2019
Really excellent product, user friendly website, fast & efficient service.
5.00
Excellent

Date of publication
08/02/2019
Date of order
08/02/2019
08/02/2019
Excellent products, much better than any other make, and very helpful customer service staff
5.00
Excellent

Date of publication
06/02/2019
Date of order
06/02/2019
06/02/2019
Order on line and got it the next day.
5.00
Excellent

Date of publication
06/02/2019
Date of order
06/02/2019
06/02/2019
I had a very prompt delivery of my order which was pleasing. The goods are excellent and they wear very well. They are soft and comfortable than the previous brand I wore and also less clinical being available in black as well as sand.
5.00
Excellent

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Stockings excellent if rather expensive and delivery quick.
5.00
Excellent

Date of publication
03/02/2019
Date of order
03/02/2019
03/02/2019
everything went very smoothy
5.00
Excellent

Date of publication
02/02/2019
Date of order
02/02/2019
02/02/2019
Ordered Friday pm, arrived Saturday 8.30am. You really can’t get better than that. Prescribed by our Lymphoedema service for me, these stockings are excellent. They really are doing their job. I started off with a bigger size and am now down to the smallest size so my leg is reducing in swelling. Did not need to use customer service as the website is so straight forward and it’s really easy.
5.00
Excellent

Date of publication
01/02/2019
Date of order
01/02/2019
01/02/2019
Great quality product and very good customer service.
5.00
Excellent

Date of publication
30/01/2019
Date of order
30/01/2019
30/01/2019
very helpful telephone advice
5.00
Excellent

Date of publication
29/01/2019
Date of order
29/01/2019
29/01/2019
Brilliant customer service with advice on type of support needed given and then changing my order prior to dispatch with no hassle as I’d managed to order the wrong size. Thank you. Oh and the support is working well
5.00
Excellent

Date of publication
28/01/2019
Date of order
28/01/2019
28/01/2019
Speedy delivery and kept up to date with order progress. Product perfect - just what I was looking for. Nice and comfortable and washes well.
5.00
Excellent

Date of publication
28/01/2019
Date of order
28/01/2019
28/01/2019
Confirming my assessment of you service and apologize for giving the account number rather than the the Order no. The item and quick service was very much appreciated.
5.00
Excellent

Date of publication
28/01/2019
Date of order
28/01/2019
28/01/2019
You were recommended by my wife's Dr. The quick service and delivery was very much appreciated.
5.00
Excellent

Date of publication
28/01/2019
Date of order
28/01/2019
28/01/2019
User-friendly website. Quick service. Good product. Good value for money.
Thank you.
5.00
Excellent

Date of publication
26/01/2019
Date of order
19/01/2019
26/01/2019
Arrived promptly after ordering, well package - so no problems. Thank you
5.00
Excellent

Date of publication
25/01/2019
Date of order
11/01/2019
25/01/2019
Brilliant
5.00
Excellent

Date of publication
25/01/2019
Date of order
18/01/2019
25/01/2019
Execellent. Ordered Friday afternoon arrived Saturday 8.30am. Exactly as I ordered. So efficient and free delivery. Could not ask for better.
5.00
Excellent

Date of publication
23/01/2019
Date of order
16/01/2019
23/01/2019
Excellent service thanks
5.00
Excellent

Date of publication
23/01/2019
Date of order
23/01/2019
23/01/2019
perfect item to enable me to enjoy my skiing holiday
5.00
Excellent

Date of publication
23/01/2019
Date of order
23/01/2019
23/01/2019
I have always found medi customer service very responsive. I advised that I have found the trend colour Bronze fades with washing and hoped this could be communicated to the manufacturers. I was asked to return a garment with details of date purchased but I was unable to do so. I will be monitoring my latest garment.
4.67
Excellent

Date of publication
22/01/2019
Date of order
22/01/2019
22/01/2019
I have used these stockings for nearly 3 years. Have always been satisfied but usually get them on perscription.
5.00
Excellent

Date of publication
22/01/2019
Date of order
07/01/2019
22/01/2019
No additional comment, thanks
4.00
Good

Date of publication
21/01/2019
Date of order
21/01/2019
21/01/2019
Speedy delivery and good range in stock
5.00
Excellent

Date of publication
20/01/2019
Date of order
20/01/2019
20/01/2019
Excellent service, very fast delivery
5.00
Excellent

Date of publication
19/01/2019
Date of order
11/01/2019
19/01/2019
It was really easy to order 'it stays', a product have used for a number of years.. ordering on line was very straight forward, and the goods arrived sooner than I had expected.
5.00
Excellent

Date of publication
16/01/2019
Date of order
16/01/2019
16/01/2019
I have been ordering medi textile gloves for 2 years and they are a fantastic product for putting compression stockings on. The gloves now appear to have changed and instead of a textured surface to grip the stocking it has changed to a smooth shiny surface that doesn’t grip very well. My original gloves were made in Germany but the new ones have a made in China tag on them Very disappointing.
3.67
Good

Date of publication
13/01/2019
Date of order
13/01/2019
13/01/2019
Fantastic service as always, products are comfortable and really make a difference
5.00
Excellent

Date of publication
13/01/2019
Date of order
13/01/2019
13/01/2019
All very easy, working out the correct size was trying but that was my problem, now I have found the correct size all is good
overall very pleased
5.00
Excellent

Date of publication
13/01/2019
Date of order
13/01/2019
13/01/2019
delivered promptly
3.00
Fair

Date of publication
12/01/2019
Date of order
05/01/2019
12/01/2019
Very happy with both goods and service Will be re-ordering in 3 months
5.00
Excellent

Date of publication
11/01/2019
Date of order
04/01/2019
11/01/2019
Great fast delivery.
5.00
Excellent

Date of publication
08/01/2019
Date of order
08/01/2019
08/01/2019
Smooth easy service
5.00
Excellent

Date of publication
07/01/2019
Date of order
07/01/2019
07/01/2019
Always delivered next day - great service
5.00
Excellent

Date of publication
05/01/2019
Date of order
28/12/2018
05/01/2019
Quick delivery
Stocking with very good quality. Never disapoints.
5.00
Excellent

medi online shop

medi online shop was certified by Trusted Shops on 14/10/2013.

Contact
Plough Lane
HR4 0EL Hereford
United Kingdom
t.ludwig@medi.de
medi online shop
Owner
Medi UK LTD
Plough Lane
HR4 0EL Hereford
United Kingdom
Trade register
United Kingdom 02110690
Authorized representative
Ian Grant
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with medi online shop in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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