Certificate for medi online shop

No. X1CD5B39D053C8A30A0337B80E445EB28
 

Approved on
14/10/2013
Valid until
13/10/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for medi online shop



Excellent

4.84/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 168 Trusted Shops reviews collected in the last 12 months.
In total, medi online shop has already collected 431 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
13/10/2018
Date of order
13/10/2018
13/10/2018
I had ordered the wrong support on eBay. There was absolutely no problem with returning it. I found the correct support and ordered it. It arrived within 2 days
5.00
Excellent

Date of publication
13/10/2018
Date of order
13/10/2018
13/10/2018
I wear Mediven stockings to relieve lymphoedema. I continue to be delighted with their effectiveness. However I have reservations about lacy stocking tops on a man.
4.67
Excellent

Date of publication
12/10/2018
Date of order
12/10/2018
12/10/2018
Incredibly fast response - qood quality items
5.00
Excellent

Date of publication
10/10/2018
Date of order
10/10/2018
10/10/2018
You are asking me to rate a product and delivery when I have only just bought them
Your order process if awful. The address section is very poor, you ask for postcode and town, when I put it in, they then appear the wrong way round on the address section. Has anyone in your company actually tried ordering anything from your website. Confusing. WHEN I get the product, I may be in a position
1.00
Very Poor

medi online shop replies: 11/10/2018
We are very disappointed to hear about your bad experience with our web shop and can only apologise for this. If you would like to email our customer services team we can look into what has happened to your order enquiries@mediuk.co.uk

Date of publication
09/10/2018
Date of order
09/10/2018
09/10/2018
Always first class
5.00
Excellent

Date of publication
08/10/2018
Date of order
08/10/2018
08/10/2018
Easy process and no delivery charges
5.00
Excellent

Date of publication
01/10/2018
Date of order
01/10/2018
01/10/2018
Ordered the toeless stockings. Very happy with them.
5.00
Excellent

Date of publication
30/09/2018
Date of order
30/09/2018
30/09/2018
Efficient service thank you.
5.00
Excellent

Date of publication
27/09/2018
Date of order
27/09/2018
27/09/2018
good
5.00
Excellent

Date of publication
24/09/2018
Date of order
24/09/2018
24/09/2018
Pretty much satisfied.
5.00
Excellent

Date of publication
22/09/2018
Date of order
15/09/2018
22/09/2018
Easy to use site and speedy delivery
5.00
Excellent

Date of publication
20/09/2018
Date of order
18/09/2018
20/09/2018
I had ordered black socks but was sent the natural colour. As I needed the socks immediately, I decided not to return them. My wife wouldn't allow me to wear shorts in public so no one else will be aware.
4.00
Good

medi online shop replies: 01/10/2018
We are sorry to hear that you received the incorrect colour. Please let us know if this happens again in the future and we will get replacements sent out to you asap.

Date of publication
20/09/2018
Date of order
20/09/2018
20/09/2018
The goods were delivered late BUT I was immediately warned that this would happen (stock problems) and the delivery then arrived as advised.
My one problem this time is that it was clearly and very visibly labelled what was in the package which I found embarrassing.
4.00
Good

Date of publication
20/09/2018
Date of order
20/09/2018
20/09/2018
Great service, very helpful lady on telephone, prompt delivery and great quality product. Highly recommend
5.00
Excellent

Date of publication
19/09/2018
Date of order
04/09/2018
19/09/2018
A very good product. I am 85 with some restricted movement. Initially I damaged a stocking, but have now mastered the process.
4.67
Excellent

Date of publication
18/09/2018
Date of order
18/09/2018
18/09/2018
Absolutely fabulous My dad was really struggling to remove his elasticated bandage at night and the doffer is fantastic, no problem for him anymore.
The speedy delivery and excellent packaging was the icing on the cake.
5.00
Excellent

Date of publication
17/09/2018
Date of order
17/09/2018
17/09/2018
I have had a recurrence of cellulitis and decided to buy the thigh length compression stockings, as the knee length I bought a year ago did not always stay up. I’m delighted with the thigh length; the band at the top is very effective at holding them up, and they are very comfortable even when on my feet all day. Will almost certainly buy a second pair in the sand colour
5.00
Excellent

Date of publication
16/09/2018
Date of order
16/09/2018
16/09/2018
Qaulity product,good all round service,would reccomend
5.00
Excellent

Date of publication
15/09/2018
Date of order
15/09/2018
15/09/2018
These are so easy to wear and don't look old fashioned. Having open toes I can wear my summer shoes. Well done.
5.00
Excellent

Date of publication
12/09/2018
Date of order
07/09/2018
12/09/2018
The ordering process was easy, the product is what I require, and the delivery time was fantastic.
5.00
Excellent

Date of publication
05/09/2018
Date of order
05/09/2018
05/09/2018
High quality product which was exactly what I wanted.

Delivery was well informed and a quick chat with customer services was very pleasant and helpful.

High quality product and Company.

I definitely recommend Medi Online to all prospective buyers.
5.00
Excellent

Date of publication
03/09/2018
Date of order
03/09/2018
03/09/2018
Good item, speedy delivery and well packaged. Would recommend both the seller and the goods. Many Thanks. Will be ordering again soon.
5.00
Excellent

Date of publication
03/09/2018
Date of order
03/09/2018
03/09/2018
My 'Dopler test' has been postponed so haven't had chance to try it yet. Service and delivery was very good.
5.00
Excellent

Date of publication
31/08/2018
Date of order
31/08/2018
31/08/2018
Customer service from Medi is excellent, however this product didn't work for me (restless leg syndrome), and was uncomfortable and hot to wear. I am returning it under the 30 day guarantee.
3.67
Good

Date of publication
27/08/2018
Date of order
26/08/2018
27/08/2018
YOUR DELIVERY COMPANY DELIVERED TO WRONG ADDRESS. LUCKLY THE PERSON AT THE WRONG ADDRESS WAS WILLING TO BRING TO ME,OTHERWISE WE BOTH WOULD BE WITHOUT.SORRY FOR BEING NEGATIVE BUT THIS IS WHERE YOU'VE BEEN LET DOWN.
3.33
Fair

Date of publication
25/08/2018
Date of order
25/08/2018
25/08/2018
The delivery and gooods were fine but I have not received an acknowledgement or refund about the VAT exemption form submitted.
3.67
Good

Date of publication
25/08/2018
Date of order
25/08/2018
25/08/2018
Sirs,
This is one of the few products that I have purchased that has really helped. From the moment I first used the protect.Achi it felt comfortable and enabled me to walk much easier. Over a couple of weeks I have virtually recovered and believe that you product has really helped in the recovery process.
Many thanks,
Vincent Todhunter
5.00
Excellent

Date of publication
24/08/2018
Date of order
22/08/2018
24/08/2018
Buying for the second time, my mum loves the quality of your products.
Thank you
5.00
Excellent

Date of publication
24/08/2018
Date of order
24/08/2018
24/08/2018
Thank you
5.00
Excellent

Date of publication
24/08/2018
Date of order
24/08/2018
24/08/2018
Stroller arrived promptly and well packaged. Very easy to assemble and seems good quality - pleased with the service
5.00
Excellent

Date of publication
22/08/2018
Date of order
22/08/2018
22/08/2018
I found the DT622/B/2 to be uncomfortably small.
In the past I have found the medium size to be too large
The foot is about right, but the length short and the diameter of the grip top a little tight.
4.00
Good

Date of publication
20/08/2018
Date of order
20/08/2018
20/08/2018
Arrived very quickly without excessive packaging. The socks are excellent, comfortable and yet obviously designed and fit for purpose. My only regret is that I have buy the sports version if I want white ones, but I do still know my left foot from my right
5.00
Excellent

Date of publication
11/08/2018
Date of order
11/08/2018
11/08/2018
Very pleased with goods as always however they did take rather longer to be delivered than I would have liked having wanted them before I went on holiday
4.33
Good

Date of publication
07/08/2018
Date of order
29/07/2018
07/08/2018
excellent products, fast delivery
5.00
Excellent

Date of publication
05/08/2018
Date of order
05/08/2018
05/08/2018
Very good
5.00
Excellent

Date of publication
05/08/2018
Date of order
04/08/2018
05/08/2018
When I made enquiries about the stockings,I was dealt with very efficiently.the delivery was quick,and the product excellent
5.00
Excellent

Date of publication
03/08/2018
Date of order
01/08/2018
03/08/2018
I found your website easy to use and I found the item straightaway. Ordering was straightforward and I was really pleased with the speedy delivery. I will certainly reorder this excellent product. It has made my life much more comfortable. Thank you.
5.00
Excellent

Date of publication
30/07/2018
Date of order
23/07/2018
30/07/2018
This shop ALWAYS delivers before expected. LOVE that it's free delivery too.
5.00
Excellent

Date of publication
30/07/2018
Date of order
22/07/2018
30/07/2018
Very easy to follow web site. Quick free delivery.
5.00
Excellent

Date of publication
26/07/2018
Date of order
26/07/2018
26/07/2018
Excellent shop for compression socks and other medical merchandise
5.00
Excellent

medi online shop

medi online shop was certified by Trusted Shops on 14/10/2013.

Contact
Plough Lane
HR4 0EL Hereford
United Kingdom
t.ludwig@medi.de
medi online shop
Owner
Medi UK LTD
Plough Lane
HR4 0EL Hereford
United Kingdom
Trade register
United Kingdom 02110690
Authorized representative
Ian Grant
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with medi online shop in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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