Certificate for medi online shop

No. X1CD5B39D053C8A30A0337B80E445EB28
 

Approved on
14/10/2013
Valid until
13/10/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for medi online shop



Excellent

4.82/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 248 Trusted Shops reviews collected in the last 12 months.
In total, medi online shop has already collected 773 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/02/2020
Date of order
21/02/2020
21/02/2020
Excellent product. Fast delivery.
5.00
Excellent

Date of publication
20/02/2020
Date of order
20/02/2020
20/02/2020
greatservice
5.00
Excellent

Date of publication
20/02/2020
Date of order
20/02/2020
20/02/2020
Excellent service
5.00
Excellent

Date of publication
19/02/2020
Date of order
19/02/2020
19/02/2020
Courier service used does nt have a tracking service nor a safe place delivery option. I had to stick a note on my front door which is not safe practice. For the extra price there are better services with most other courier companies
3.67
Good

Date of publication
19/02/2020
Date of order
18/02/2020
19/02/2020
Always very fast delivery. Very impressive
5.00
Excellent

Date of publication
19/02/2020
Date of order
19/02/2020
19/02/2020
The goods arrived quickly and are of excellent quality
5.00
Excellent

Date of publication
16/02/2020
Date of order
09/02/2020
16/02/2020
Having a back problem at the moment the belt has allowed me to keep mobile . It’s very supportive and I would not be without it .
5.00
Excellent

Date of publication
14/02/2020
Date of order
14/02/2020
14/02/2020
Great quality products
5.00
Excellent

Date of publication
14/02/2020
Date of order
14/02/2020
14/02/2020
Unfortunately the wrong class sock was sent initially. But 5 stars for the second delivery and customer service and quality,of course.
4.00
Good

Date of publication
12/02/2020
Date of order
12/02/2020
12/02/2020
Ordered on a Wednesday and arrived on Thursday truly wonderful and also tops on the ordering side.
5.00
Excellent

Date of publication
11/02/2020
Date of order
11/02/2020
11/02/2020
Knee support was just what I was looking for. Provides excellent support when walking, exercising and playing golf. Dispatch and delivery very quick.
5.00
Excellent

Date of publication
05/02/2020
Date of order
05/02/2020
05/02/2020
Good price for goods that were delivered on time. Could not ask for more. Did not need to contact Customer Services but gave them 5 stars anyway
5.00
Excellent

Date of publication
04/02/2020
Date of order
04/02/2020
04/02/2020
Restricting but at the same time falls done.
3.67
Good

Date of publication
04/02/2020
Date of order
03/02/2020
04/02/2020
my order got delivered incomplete. i am missing mediven plus thigh length navy | IV | CCL2 | silicone extra wide | regular: 1 qty.
3.00
Fair

medi online shop replies: 06/02/2020
Thank you for your valuable feedback. We have checked your issue, as the missing item was not on stock, it was despatched on 3rd February and will arrive you soon.

Date of publication
03/02/2020
Date of order
03/02/2020
03/02/2020
Absolutely fine, and the socks are extremely effective - and comfortable to wear.
5.00
Excellent

Date of publication
02/02/2020
Date of order
02/02/2020
02/02/2020
I actually ordered the wrong size and sent an email immediately to customer services. I telephoned the next morning at 8.30 am and told the lady who answered that I had ordered the wong size. She said you must be Mr xxxx, I am amending your order now. Quality. Goods delivered the very next day. Well done. I will definitely use again.
5.00
Excellent

Date of publication
01/02/2020
Date of order
24/01/2020
01/02/2020
Love the compression socks, chosen without knowing the measurements and fortunately perfect fit, would be great if it was clear on the website what the measurements were, otherwise really appreciate this company, well done.
4.67
Excellent

Date of publication
01/02/2020
Date of order
01/02/2020
01/02/2020
Fast free delivery. Excellent quality stockings. Will return for another pair.
5.00
Excellent

Date of publication
01/02/2020
Date of order
01/02/2020
01/02/2020
Thanks goodness comfortable compression socks for larger legs Second order made over the phone as I found the website unnecessarily complicated. Telephone staff helpful, efficient and the order arrived the next day so for me at least the phone wins hands down over online order.
4.67
Excellent

Date of publication
29/01/2020
Date of order
29/01/2020
29/01/2020
Very good service
5.00
Excellent

Date of publication
28/01/2020
Date of order
28/01/2020
28/01/2020
Black tights arrived quickly and are a good fit
5.00
Excellent

Date of publication
28/01/2020
Date of order
15/01/2020
28/01/2020
Quick and easy to order, goods and delivery fast. Packed well.
5.00
Excellent

Date of publication
28/01/2020
Date of order
20/01/2020
28/01/2020
Ordered and delivered in less than 24 hours.
5.00
Excellent

Date of publication
25/01/2020
Date of order
25/01/2020
25/01/2020
I still have not received the goods
1.00
Very Poor

Date of publication
24/01/2020
Date of order
24/01/2020
24/01/2020
I have always found the service from MEDIUK to be extremely good, and without fault. I have placed 3 orders during the last year, and in each case the process has been very straightforward. The quality if the products have been very good, and have had a good effect on my legs. The delivery has been prompt, arriving in the post within 2 days of me placing the orders.Many thanks
5.00
Excellent

Date of publication
22/01/2020
Date of order
20/01/2020
22/01/2020
Prompt delivery and good communication. Stockings just what I wanted thank you.
5.00
Excellent

Date of publication
22/01/2020
Date of order
21/01/2020
22/01/2020
everything OK
4.67
Excellent

Date of publication
20/01/2020
Date of order
20/01/2020
20/01/2020
Overall excellent, easy to use online ordering and delivery within 2 days brilliant thank you
5.00
Excellent

Date of publication
18/01/2020
Date of order
18/01/2020
18/01/2020
Impressed with your quality and speed of order,delivery so much so I have ordered another pair of compression socks today.
5.00
Excellent

Date of publication
15/01/2020
Date of order
15/01/2020
15/01/2020
Perfect fit and much more comfortable than my normal sports brand ankle supports. Extra padding at Achilles tendon very supportive and comfy. Will order another pair soon after a wash and longer test.
4.00
Good

Date of publication
15/01/2020
Date of order
15/01/2020
15/01/2020
Great product. Super quick delivery.
5.00
Excellent

Date of publication
13/01/2020
Date of order
13/01/2020
13/01/2020
Professional and quick. Best value on market.
5.00
Excellent

Date of publication
13/01/2020
Date of order
29/12/2019
13/01/2020
Quick delivery and good customer service.
5.00
Excellent

Date of publication
12/01/2020
Date of order
12/01/2020
12/01/2020
Please consider adding a silicone strip to top to stop slippage, slippage is the only drswback
5.00
Excellent

Date of publication
12/01/2020
Date of order
12/01/2020
12/01/2020
Very good service. I received my goods the following day
5.00
Excellent

Date of publication
11/01/2020
Date of order
03/01/2020
11/01/2020
Arrived the next day, and works well. I'm very satisfied and will be back when I need more.
5.00
Excellent

Date of publication
09/01/2020
Date of order
09/01/2020
09/01/2020
Second order, Ankle support is so good recommended by my rheumatologist , really helps with ankle and shin pain, not too heavy, very comfortable to wear
Ordered one for my daughter in law who has ankle problems after operation, again really helps.
Excellent service and super fast delivery. Thank you.
5.00
Excellent

Date of publication
09/01/2020
Date of order
09/01/2020
09/01/2020
Speedy service, I would highly recommend this company and there product
5.00
Excellent

Date of publication
07/01/2020
Date of order
07/01/2020
07/01/2020
very good
5.00
Excellent

Date of publication
07/01/2020
Date of order
07/01/2020
07/01/2020
Everything was absolutely fine as usual
5.00
Excellent

medi online shop

medi online shop was certified by Trusted Shops on 14/10/2013.

Contact
Plough Lane
HR4 0EL Hereford
United Kingdom
t.ludwig@medi.de
medi online shop
Owner
Medi UK LTD
Plough Lane
HR4 0EL Hereford
United Kingdom
Trade register
United Kingdom 02110690
Authorized representative
Ian Grant
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with medi online shop in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.