oemVWshopReviews:
373 reviews in the last 12 months1,778 total reviews
Excellent
Top positive review
Jan 29, 2024
Verified review
Ordered an electronic control unit for the airbag system which could not be obtained from the Audi dealer.
OEMVWShop sourced this one. Took some time, but the part finally arrived and works as it should after being programmed by the Audi workshop. The car is now on the road again.
Very satisfied, but the communication could have been better when the delivery took some time.
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Top negative review
Jul 4, 2023
Verified review
on May 10, 2023, I placed an order worth 219.68 euros and I did not see any order number or awb number. they keep telling me reasons that they will solve it, but nothing. I don't think I'll see either the order or the money back. I wrote e-mails after e-mails, only reasons that they did not arrive from their warehouse, that they will notify their boss when they arrive, all kinds of reasons. order number 9910040623 of May 10, 2023.
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Reviews for oemVWshop
Apr 12, 2024
Verified review
Everything great
I have made several orders and been thouroughly pleased, they send regular emails, as the order progresses to despatch and finally the tracking number, so the whole process is very good, the items are packed really well, plus a young lady that dealt with me once was able to speak English (I am in UK) which is a big plus, I was able to get parts that are otherwise difficult to obtain, I would not hesitate to recommend them, many thanks indeed.
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Apr 11, 2024
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Wir waren erst ein bisschen skeptisch, allerdings haben sich unsere Befürchtungen nicht bestätigt und die Ware ist sogar noch vor dem avisierten Liefertermin angekommen. Sauber und gut verpackt, gerne wieder wenn wir Teile brauchen.
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Apr 10, 2024
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Best source of hard to find genuine VAG parts, particularly for older vehicles
Much better website than VW Classic or Audi tradtion, much easier to find the part you are looking for.
The possiblitiy to search for parts by VIN and parts category would be a great addition.
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Apr 3, 2024
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Good product sortiment. Good internet pages. Easy shopping. A bit high prices and delivery costs.
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Apr 2, 2024
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Very helpful and responsive sales staff. Good communications; would do business with them again.
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10 days ago
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Well packed and great updates through the process!!
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9 days ago
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Here you find the correct parts for your VAG car.
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Mar 30, 2024
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good service , fast delivery
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8 days ago
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Super profesionale👍
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Apr 4, 2024
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Trustworthy
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13 days ago
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Apr 10, 2024
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Apr 10, 2024
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Apr 9, 2024
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Apr 4, 2024
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Apr 3, 2024
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8 days ago
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I asked before i ordered the spare part. The customer service confirmed, that the part is on stock. Some hours after ordering the order has been cancelled.
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Answer by oemVWshop
4 days ago
Good day, thank you for your feedback
As my collegue tried to explanin via email, it is limited qt in warehouse and we are not able to get it at the moment. We have never confirmed stock of this spare part, but handling time for order 14-21 days + shipping.
After order was placed, we have got information from local warehouse about that handkling time for order is unknown, because of that we decided co cancel order and send full amount back to you, to avoid long waiting time..
We are sorry for this case, but hope full refund in case of problem like this is a good solution for you.
Have a good day. BR CEO Thomas Smith
8 days ago
Verified review
Nem kaptam meg a csomagomat már több mint egy hónapja rendeltem.
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Answer by oemVWshop
4 days ago
Good day, thank you for your feedback. 2 of parts are currently not available.
We have refudned money via bank to you and shipped spare parts today.
You will receive tracking via email. We are sorry for this delay
Thank you for understanding and have a good day. BR CEO Thomas Smith
7 days ago
Verified review
product not yet delivered
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Answer by oemVWshop
4 days ago
Good day, thank you for your feedback.
Order was placed 12.04.2024 with expected date of shipping 29.04.2024. Package has been shipped 15th of april and delivered 22nd of april via Fedex economy express.
Thank you and have a good day
2 days ago
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