Certificate for The Rug Shop UK

No. X4B140DBFF2CEC582595EFB8E1AB79496
 

Approved on
19/03/2014
Valid until
18/03/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for The Rug Shop UK



Excellent

4.69/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 260 Trusted Shops reviews collected in the last 12 months.
In total, The Rug Shop UK has already collected 731 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/06/2018
Date of order
21/06/2018
21/06/2018
Always good when a business does what it says it will. Delivered promptly, very pleased with the quality and colour. Good match to the photograph. Well done
5.00
Excellent

Date of publication
21/06/2018
Date of order
21/06/2018
21/06/2018
Very pleased with the rug. Exactly what I wanted.
4.33
Good

Date of publication
21/06/2018
Date of order
21/06/2018
21/06/2018
Happy with everything about this company. The rug looks very nice am very pleased with it. Thank you for the e-mail update details prior to delivery.
5.00
Excellent

Date of publication
21/06/2018
Date of order
21/06/2018
21/06/2018
I got what I expected. Thank you.
4.33
Good

Date of publication
09/06/2018
Date of order
09/06/2018
09/06/2018
Absolutey and totally adore the rug I purchased from you. Love the large colourful pebble effect. Want to buy another one shortly for our Conservatory
5.00
Excellent

Date of publication
09/06/2018
Date of order
09/06/2018
09/06/2018
Very thick rug. Didn't realise just how heavy and plush this rug would be. Would have preferred a less fluffy rug because it's easier to Hoover but my daughter absolutely loves it
5.00
Excellent

Date of publication
09/06/2018
Date of order
09/06/2018
09/06/2018
Excellent customer service, kept updated on purchase , and lovely rugs, win win.
5.00
Excellent

Date of publication
05/06/2018
Date of order
04/06/2018
05/06/2018
I was delighted with the service. I rang with my order for a rug on a Friday afternoon and asked if it would be possible to deliver it within a week as I was having a party. I was amazed when I received the rug on Tuesday.
The price was good and the service excellent.
5.00
Excellent

Date of publication
01/06/2018
Date of order
01/06/2018
01/06/2018
Very pleased with the rug that I bought, very big one, chocolate brown and only £40 reduced from £150. Matches well with my brown sofa throw and brown curtains. Free delivery aswel , very nice and thank you so much.
5.00
Excellent

Date of publication
01/06/2018
Date of order
01/06/2018
01/06/2018
Thank you very much.
Please can I have a rug grip as rug does move on the floor. Quite slippery.
All the best Kate
5.00
Excellent

Date of publication
01/06/2018
Date of order
01/06/2018
01/06/2018
Great. Product lovely and arrived promptly
5.00
Excellent

Date of publication
26/05/2018
Date of order
26/05/2018
26/05/2018
Can't fault the customer service, the delivery arrangements and the rug is good quality, so very happy.
5.00
Excellent

Date of publication
26/05/2018
Date of order
26/05/2018
26/05/2018
Fast delivery. Always emailed and kept me up to date with were my delivery was at. Would recommend this company.
4.00
Good

Date of publication
26/05/2018
Date of order
26/05/2018
26/05/2018
Delivery was quick especially as it was ordered over a bank holiday. Rug is exactly as shown, really pleased.
5.00
Excellent

Date of publication
26/05/2018
Date of order
26/05/2018
26/05/2018
Very happy with the rugs. The service was great.
5.00
Excellent

Date of publication
26/05/2018
Date of order
26/05/2018
26/05/2018
Great range, lovely rug, good price and service. All good thanks.
5.00
Excellent

Date of publication
26/05/2018
Date of order
26/05/2018
26/05/2018
Lovely rug, great quality and rug just the same shade ect as the picture so would highly recommend
5.00
Excellent

Date of publication
26/05/2018
Date of order
26/05/2018
26/05/2018
Great service
5.00
Excellent

Date of publication
21/05/2018
Date of order
21/05/2018
21/05/2018
Gret service and a lovely product. Thank you
5.00
Excellent

Date of publication
20/05/2018
Date of order
20/05/2018
20/05/2018
Wa very pleased with the quality of both the website and the product.
5.00
Excellent

Date of publication
18/05/2018
Date of order
17/05/2018
18/05/2018
So pleased with my rug.So soft and colour was perfect.Orderd and was here next day.Would order again without doubt.
5.00
Excellent

Date of publication
17/05/2018
Date of order
17/05/2018
17/05/2018
Fantastic rug and fast delivery. Perfect.
5.00
Excellent

Date of publication
17/05/2018
Date of order
17/05/2018
17/05/2018
First class service. The rug is absolutely gorgeous. Would highly recommend. Saw. this rug locally at much higher price.
5.00
Excellent

Date of publication
17/05/2018
Date of order
17/05/2018
17/05/2018
I am very pleased with the rug which arrived quickly and in excellent condition
5.00
Excellent

Date of publication
17/05/2018
Date of order
17/05/2018
17/05/2018
An excellent shopping experience.
5.00
Excellent

Date of publication
17/05/2018
Date of order
17/05/2018
17/05/2018
Beautiful Rug, good price fast free delivery.
5.00
Excellent

Date of publication
17/05/2018
Date of order
17/05/2018
17/05/2018
Lovely rug ,nice and thick and perfect size. Speedy delivery and simple transaction.
4.67
Excellent

Date of publication
13/05/2018
Date of order
11/05/2018
13/05/2018
The blush rug was a little darker than the picture. Definitely more of a dusky pink than blush. So a little sad about that. But delivery and communication of when item was going to be delivered was good.
4.33
Good

Date of publication
13/05/2018
Date of order
05/05/2018
13/05/2018
I purchased a rug last week but upon arrival, it was faulty. I emailed the rug shop as soon as I noticed the fault and they dealt with my query straight away and offered a refund.
4.00
Good

Date of publication
11/05/2018
Date of order
11/05/2018
11/05/2018
Fabulous.
5.00
Excellent

Date of publication
11/05/2018
Date of order
11/05/2018
11/05/2018
Excellent product Excellent service
5.00
Excellent

Date of publication
11/05/2018
Date of order
11/05/2018
11/05/2018
Lovely quality rug with great choice Quick delivery and easy to order Would recommend and would use again
5.00
Excellent

Date of publication
08/05/2018
Date of order
08/05/2018
08/05/2018
Great service all round
5.00
Excellent

Date of publication
05/05/2018
Date of order
05/05/2018
05/05/2018
Service was fast and efficient, and the product is really good quality, with vivid colors.
5.00
Excellent

Date of publication
04/05/2018
Date of order
04/05/2018
04/05/2018
Great quality and value for money. Fast delivery.
5.00
Excellent

Date of publication
04/05/2018
Date of order
04/05/2018
04/05/2018
Goods were as expected value for little cost.
5.00
Excellent

Date of publication
04/05/2018
Date of order
04/05/2018
04/05/2018
Excellent service. Would have no problem in recommending The Rug Shop
5.00
Excellent

Date of publication
30/04/2018
Date of order
30/04/2018
30/04/2018
All went smoothly, nice product
5.00
Excellent

Date of publication
30/04/2018
Date of order
30/04/2018
30/04/2018
Fast efficient service with regular status updates. Very happy with the product.
5.00
Excellent

Date of publication
28/04/2018
Date of order
28/04/2018
28/04/2018
Absolutely perfect from order to delivery. Also surprised how nice the rug was as it was not an expensive one. Thank you.
5.00
Excellent

The Rug Shop UK customer reviews

The Rug Shop UK

The Rug Shop UK was certified by Trusted Shops on 19/03/2014.

Contact
94 Garnett Street
BD3 9HB Bradford
United Kingdom
info@therugshopuk.co.uk
The Rug Shop UK
Owner
Furnishings UK LTD
94 Garnett Street
BD3 9HB Bradford
United Kingdom
Trade register
Companies House 08298992
Authorized representative
Mamit Agarwal
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with The Rug Shop UK in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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