Certificate for The Rug Shop UK

No. X4B140DBFF2CEC582595EFB8E1AB79496
 

Approved on
19/03/2014
Valid until
18/03/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for The Rug Shop UK



Excellent

4.66/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 231 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 683 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/04/2018
Date of order
20/04/2018
20/04/2018
Very pleased with sisal rugs great colour exactly as shown online, but still waiting for it to flatten out. Been down a week and still bumpy’ from it being rolled, can’t be helped I suppose, but overall happy with purchase.
4.67
Excellent

Date of publication
20/04/2018
Date of order
20/04/2018
20/04/2018
Smooth transaction beautiful rug.
5.00
Excellent

Date of publication
19/04/2018
Date of order
19/04/2018
19/04/2018
Really nice rug, nice price, and delivery so fast Thank you
Nico from France ;)
5.00
Excellent

Date of publication
18/04/2018
Date of order
18/04/2018
18/04/2018
Great design, price and prompt delivery
5.00
Excellent

Date of publication
18/04/2018
Date of order
18/04/2018
18/04/2018
Very good quick service. The only down side was the high delivery charge
4.67
Excellent

Date of publication
18/04/2018
Date of order
18/04/2018
18/04/2018
Beautiful rug delivery excellent will definitely be buying any future rugs
5.00
Excellent

Date of publication
18/04/2018
Date of order
18/04/2018
18/04/2018
A really great rug - it looks like a normal shaggy rug but we use it by the door to dry our soggy doggie and just throw it in the wash when it gets dirty.
5.00
Excellent

Date of publication
18/04/2018
Date of order
18/04/2018
18/04/2018
Lovely rug goes well with my nautical themed room. Very happy
5.00
Excellent

Date of publication
18/04/2018
Date of order
18/04/2018
18/04/2018
I was really happy with every thing
5.00
Excellent

Date of publication
18/04/2018
Date of order
18/04/2018
18/04/2018
Very easy and trouble free transaction. The rug is perfect and as hoped for and it was delivered in just one day. Thanks to all at The Rug Shop.
5.00
Excellent

Date of publication
18/04/2018
Date of order
18/04/2018
18/04/2018
Absolutely fantastic rug
I would recommend this Company
To all friends and family
Excellent service
5.00
Excellent

Date of publication
16/04/2018
Date of order
16/04/2018
16/04/2018
Very happy with my purchase and will be coming back again
5.00
Excellent

Date of publication
12/04/2018
Date of order
12/04/2018
12/04/2018
Excellent rug, so pleased with it. Delivered on time, great quality and exactly like picture. Would recommend.
5.00
Excellent

Date of publication
12/04/2018
Date of order
12/04/2018
12/04/2018
Beautiful rug...but not the colour advertised
4.33
Good

Date of publication
12/04/2018
Date of order
12/04/2018
12/04/2018
Have bought rugs from other mail order companies and had to wait a long time for delivery, I was pleasantly surprised how quickly the rug was delivered. I have put the rug in our main bedroom and have to say it has brightened the whole room up. Good thickness and colour. For the price paid I feel I got a real bargain
5.00
Excellent

Date of publication
12/04/2018
Date of order
12/04/2018
12/04/2018
This is the second purchase I have made with the rug shop.
And I'm so pleased with my purchase. And the service is grate.
5.00
Excellent

Date of publication
11/04/2018
Date of order
11/04/2018
11/04/2018
The rug is beautiful. Everyone comments on it as soon as they see it Great buy Great quality. I was surprised how soft and thick it was
5.00
Excellent

Date of publication
11/04/2018
Date of order
11/04/2018
11/04/2018
The rug is lovely and good quality and print looks fab
5.00
Excellent

Date of publication
10/04/2018
Date of order
10/04/2018
10/04/2018
Fantastic will definitely be ordering from you again. Thank you
5.00
Excellent

Date of publication
10/04/2018
Date of order
10/04/2018
10/04/2018
Great value for money. Great quality rug. Very pleased with the purchase.
5.00
Excellent

Date of publication
04/04/2018
Date of order
04/04/2018
04/04/2018
Bought large rug and hoped it would be as nice as it looked online/true to photo. It was and we’re very happy with purchase.
5.00
Excellent

Date of publication
04/04/2018
Date of order
04/04/2018
04/04/2018
All my household rugs are from The Rug Shop. Excellent quality, great price and great service. Highly recommend
5.00
Excellent

Date of publication
01/04/2018
Date of order
27/03/2018
01/04/2018
delighted with purchase fast delivery thank you
5.00
Excellent

Date of publication
31/03/2018
Date of order
31/03/2018
31/03/2018
I telephoned the order in and the customer service was great. Very easy to order and informed of delivery date. I wasn't home when the delivery was made but driver followed instructions and left my order with a neighbour. A card was posted informing me where my order was. It arrived within 48 hours. Very impressed with the whole experience. The rug is very good quality and looks great..
5.00
Excellent

Date of publication
30/03/2018
Date of order
30/03/2018
30/03/2018
Beautiful rug worth every penny, fast delivery 100 Recommend
5.00
Excellent

Date of publication
30/03/2018
Date of order
30/03/2018
30/03/2018
Our rug was delivered within 48 hours of ordering... fabulous service The rug surpassed my expectations It is really lovely, exactly the same as the picture and the quality is really great. I'm always wary about ordering such goods online as it's nice to feel the quality, but I really needn't have worried. I would definitely recommend. One very happy customer
5.00
Excellent

Date of publication
30/03/2018
Date of order
30/03/2018
30/03/2018
Great rug,really pleased,thanks.
5.00
Excellent

Date of publication
30/03/2018
Date of order
30/03/2018
30/03/2018
Very happy with the rug. Was delivered promptly and had no problems atall.
5.00
Excellent

Date of publication
30/03/2018
Date of order
28/03/2018
30/03/2018
Very pleased all round new it would be as we have used this service before .So happy to do so again.well done .
5.00
Excellent

Date of publication
29/03/2018
Date of order
29/03/2018
29/03/2018
I sent away for two rugs and am delighted with both of them I cannot praise the service enough I’m a very happy customer
5.00
Excellent

Date of publication
29/03/2018
Date of order
29/03/2018
29/03/2018
As you can see I have rated all the above as excellent. The rug is fabulous, the colours exactly as shown and the quality is very good. I will be telling all my relatives and friends about the Rug Company.
5.00
Excellent

Date of publication
29/03/2018
Date of order
29/03/2018
29/03/2018
Very satisfied with the 2 rugs we bought from this shop - the quality of the rugs are excellent and the pricing of the rugs is fairly reasonable. Delivery was prompt and we were able to track for every stage using the links provided.
5.00
Excellent

Date of publication
28/03/2018
Date of order
28/03/2018
28/03/2018
Excellent all round.
5.00
Excellent

Date of publication
28/03/2018
Date of order
28/03/2018
28/03/2018
All good.
5.00
Excellent

Date of publication
28/03/2018
Date of order
28/03/2018
28/03/2018
Easy order, fast delivery, vibrant colour rug. My children love it very much.
5.00
Excellent

Date of publication
28/03/2018
Date of order
28/03/2018
28/03/2018
Really happy with the rug, great gift for my niece
5.00
Excellent

Date of publication
28/03/2018
Date of order
28/03/2018
28/03/2018
Great rug, exactly as pictured I will be ordering from this company again.
5.00
Excellent

Date of publication
26/03/2018
Date of order
26/03/2018
26/03/2018
Really pleased with this fab rug, good quality, great pattern .
Good communication when ordering(. As I live on Channel Islands )
Prompt delivery.
5.00
Excellent

Date of publication
26/03/2018
Date of order
26/03/2018
26/03/2018
Love my rugjust as shown in picture and great quilty
5.00
Excellent

Date of publication
26/03/2018
Date of order
24/03/2018
26/03/2018
No issues fast turnaround from order to delivery
4.00
Good

The Rug Shop UK customer reviews

The Rug Shop UK

The Rug Shop UK was certified by Trusted Shops on 19/03/2014.

Contact
94 Garnett Street
BD3 9HB Bradford
United Kingdom
info@therugshopuk.co.uk
The Rug Shop UK
Owner
Furnishings UK LTD
94 Garnett Street
BD3 9HB Bradford
United Kingdom
Trade register
Companies House 08298992
Authorized representative
Mamit Agarwal
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with The Rug Shop UK in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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