Certificate for The Rug Shop UK

No. X4B140DBFF2CEC582595EFB8E1AB79496
 

Approved on
19/03/2014
Valid until
18/03/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for The Rug Shop UK



Excellent

4.82/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 415 Trusted Shops reviews collected in the last 12 months.
In total, The Rug Shop UK has already collected 948 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
15/12/2018
Date of order
08/12/2018
15/12/2018
Very pleased with rug, just what I was looking for and at reasonable price for good quality. Delivery was a bit hit and miss, as I was given no delivery date and was out. Having said this re-arrangement for convenient delivery date was easy. Would recommend.
5.00
Excellent

Date of publication
15/12/2018
Date of order
12/12/2018
15/12/2018
Ordered my rug on line. Arrived by courier in good condition. Opened and better than expected. Really good quality rug. Would recommend.
4.33
Good

Date of publication
10/12/2018
Date of order
10/12/2018
10/12/2018
Easy to order, arrived early. The rug was as I thought it would be from the website.
5.00
Excellent

Date of publication
10/12/2018
Date of order
10/12/2018
10/12/2018
Gorgeus bedside rugs, they match with my bedroom decor. Just perfect. The delivery was very fast and the product is of a good quality.
5.00
Excellent

Date of publication
10/12/2018
Date of order
10/12/2018
10/12/2018
Great rug
5.00
Excellent

Date of publication
10/12/2018
Date of order
10/12/2018
10/12/2018
all good
5.00
Excellent

Date of publication
09/12/2018
Date of order
09/12/2018
09/12/2018
very good service and products.
good selection of rugs and sizes.
5.00
Excellent

Date of publication
08/12/2018
Date of order
08/12/2018
08/12/2018
Best value for money I could find on the web, Product as described and prompt delivery .
5.00
Excellent

Date of publication
07/12/2018
Date of order
07/12/2018
07/12/2018
The rug looks lovely just as described. Delivery was quick and easy. Will use the rug shop again
5.00
Excellent

Date of publication
06/12/2018
Date of order
06/12/2018
06/12/2018
Brilliant rugs - rapid delivery. Good price - very happy
5.00
Excellent

Date of publication
06/12/2018
Date of order
06/12/2018
06/12/2018
Good service & delivery.
Would use again
4.33
Good

Date of publication
06/12/2018
Date of order
06/12/2018
06/12/2018
Great all round
5.00
Excellent

Date of publication
05/12/2018
Date of order
05/12/2018
05/12/2018
Good order and delivery system. Rug arrived before due date. Good quality rug and colour as expected.
5.00
Excellent

Date of publication
04/12/2018
Date of order
04/12/2018
04/12/2018
Delivery was quick, the rug is what I wantee. Have not given 5 stars because there's no unsubscribe link on the e-mails you sent asking me to write a review, which is kind of annoying.
4.67
Excellent

Date of publication
04/12/2018
Date of order
04/12/2018
04/12/2018
Very easy to view and order my rug. Very pleased with the product as represented on the website. Delivery information accurate and arrived safely when promised. Will order again
5.00
Excellent

Date of publication
04/12/2018
Date of order
04/12/2018
04/12/2018
Great service great price amazing quality
5.00
Excellent

Date of publication
04/12/2018
Date of order
04/12/2018
04/12/2018
Great rug , quick delivery
5.00
Excellent

Date of publication
04/12/2018
Date of order
04/12/2018
04/12/2018
I just wanted to let you know that I was very pleased with the rug, for the prompt despatch and for the overall standard of service.
5.00
Excellent

Date of publication
04/12/2018
Date of order
04/12/2018
04/12/2018
I just wanted to let you know that I was very pleased with the rug, for the prompt despatch and for the overall standard of service.
5.00
Excellent

Date of publication
04/12/2018
Date of order
04/12/2018
04/12/2018
As descibed, delivered promptly,alround first class service.
5.00
Excellent

Date of publication
04/12/2018
Date of order
04/12/2018
04/12/2018
Lovely rug looks fab
5.00
Excellent

Date of publication
01/12/2018
Date of order
01/12/2018
01/12/2018
The rug I ordered was good quality and excellent value for money would order again from the rug shop
5.00
Excellent

Date of publication
01/12/2018
Date of order
01/12/2018
01/12/2018
Fast delivery and emails to keep you informed of the progress of your order. Highly recommended
5.00
Excellent

Date of publication
01/12/2018
Date of order
01/12/2018
01/12/2018
lovely rug, good price and speedy delivery. Could not ask for more
5.00
Excellent

Date of publication
17/11/2018
Date of order
17/11/2018
17/11/2018
This is our second rug from the Rug Shop. Outstanding all round and our plush teal rug is gorgeous.
5.00
Excellent

Date of publication
16/11/2018
Date of order
16/11/2018
16/11/2018
Very good service. No problems at all from ordering to delivery.
5.00
Excellent

Date of publication
10/11/2018
Date of order
05/11/2018
10/11/2018
From finding the Rug Shop. Looking at their great in stock rugs, especially in the colour I was looking for I found the whole process very straight forward. After paying for my purchase the company kept in touch with me. Thanking me for buying from them. Expected date of free delivery etc. I would buy from this company again, and would recommend it to a friend.
5.00
Excellent

Date of publication
04/11/2018
Date of order
29/09/2018
04/11/2018
Took about 5 weeks to come, but communication good throughout. Quality and value for money excellent.
4.67
Excellent

Date of publication
02/11/2018
Date of order
02/11/2018
02/11/2018
My order was quickly delivered and is very nice indeed. Can’t believe how nice it is at such a great price. Thanks again I shall certainly recommend you
5.00
Excellent

Date of publication
02/11/2018
Date of order
02/11/2018
02/11/2018
Thankyou, love the rug
5.00
Excellent

Date of publication
02/11/2018
Date of order
02/11/2018
02/11/2018
Good quality products at reasonable prices.
4.67
Excellent

Date of publication
02/11/2018
Date of order
02/11/2018
02/11/2018
Very helpful with enquires before purchasing. Kept well up to date with processing order. Very quick delivery. Very pleased with overall service and product is gorgeous
5.00
Excellent

Date of publication
02/11/2018
Date of order
02/11/2018
02/11/2018
Superb quality rug, at a brilliant price, looks fantastic in my living room. Great professional service, prompt delivery, many thanks.
5.00
Excellent

Date of publication
02/11/2018
Date of order
02/11/2018
02/11/2018
Delivery was quick and the rug is great. Like others I've had from the Rug Shop, the price, quality and service are excellent.
5.00
Excellent

Date of publication
01/11/2018
Date of order
01/11/2018
01/11/2018
I had a problem when checking my account, but rang your customer services, and every thing was swiftly sorted out, there was a problem when I placed the on line order at first,as the buy box was showing that I had ordered 4 not 1.
The rug that I ordered is perfect for the area I wanted to cover and looks very smart.
thank you Dianne Drew
5.00
Excellent

Date of publication
31/10/2018
Date of order
31/10/2018
31/10/2018
Amazing Rug at a great price beat everyone else to give me a good deal.
Excellent customer services.
Very quick response on emails.
Very professional and I will no doubt buy something from them again.
5.00
Excellent

Date of publication
29/10/2018
Date of order
28/10/2018
29/10/2018
Rug looks great, very happy with it
5.00
Excellent

Date of publication
29/10/2018
Date of order
21/10/2018
29/10/2018
Thanks for a quick delivery
5.00
Excellent

Date of publication
28/10/2018
Date of order
28/10/2018
28/10/2018
Very happy with this company.
5.00
Excellent

Date of publication
27/10/2018
Date of order
27/10/2018
27/10/2018
Quick delivery. Beautiful rug.
5.00
Excellent

The Rug Shop UK customer reviews

The Rug Shop UK

The Rug Shop UK was certified by Trusted Shops on 19/03/2014.

Contact
94 Garnett Street
BD3 9HB Bradford
United Kingdom
info@therugshopuk.co.uk
The Rug Shop UK
Owner
Furnishings UK LTD
94 Garnett Street
BD3 9HB Bradford
United Kingdom
Trade register
Companies House 08298992
Authorized representative
Mamit Agarwal
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with The Rug Shop UK in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.