Certificate for agradi.com

No. X8AC53C8335215CF32E726A2BD2B6F237
 

Approved on
10/10/2017
Valid until
09/10/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for agradi.com



Excellent

4.79/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 85 Trusted Shops reviews collected in the last 12 months.
In total, agradi.com has already collected 89 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
18/02/2019
Date of order
18/02/2019
18/02/2019
Good site for bird shopping
5.00
Excellent

Date of publication
18/02/2019
Date of order
18/02/2019
18/02/2019
My only comments regarding the delivery of the items I ordered were that: the delivery was made to the wrong address and just left on the front step of one of my neighbours. I think this was largely down to not being able to put only a house name down on the website when filling in your address.
Also the items were over packaged. 2 whips came in a box fit for a Christmas tree. All good otherwise
3.67
Good

Date of publication
06/02/2019
Date of order
06/02/2019
06/02/2019
Fantastic product at a fantastic price delivered within the specified time
5.00
Excellent

Date of publication
05/02/2019
Date of order
07/01/2019
05/02/2019
Returned an item following the instructions on the website. Now have no refund, no item, and also had to pay £5 to return. Customer services stopped responding to emails as soon as I sent proof of return postage. Don’t risk it.
1.00
Very Poor

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
I was delighted with the tea light holder. It is of sturdy construction and very good value.
5.00
Excellent

Date of publication
02/02/2019
Date of order
02/02/2019
02/02/2019
I was nervous about buying from a site/company that I wasn't familiar with but I needn't have been. Excellent experience and I'll continue to shop here.
5.00
Excellent

Date of publication
30/01/2019
Date of order
30/01/2019
30/01/2019
Using finecto on my horse and its finally helping me after trying eberything i could think of for mites
5.00
Excellent

Date of publication
28/01/2019
Date of order
23/01/2019
28/01/2019
Very fast delivery this time
5.00
Excellent

Date of publication
26/01/2019
Date of order
26/01/2019
26/01/2019
Good device ,arrived on time ,and love this product
5.00
Excellent

Date of publication
21/01/2019
Date of order
21/01/2019
21/01/2019
Excellent service, I had to return a pair of breeches bought way in advance for Christmas and I had my money returned without a problem. The replacement pair arrived super fast as well.
5.00
Excellent

Date of publication
15/01/2019
Date of order
05/01/2019
15/01/2019
Product just as described. Arrived fast and well packed. Thank you for great service
5.00
Excellent

Date of publication
14/01/2019
Date of order
14/01/2019
14/01/2019
Excellent all round.
5.00
Excellent

Date of publication
08/01/2019
Date of order
03/01/2019
08/01/2019
Easy to order, easy to deal with and very prompt delivery.
5.00
Excellent

Date of publication
06/01/2019
Date of order
28/11/2018
06/01/2019
Great products and delivery
5.00
Excellent

Date of publication
02/01/2019
Date of order
06/12/2018
02/01/2019
Order arrived quickly and well packaged and included some free horse treats which were appreciated on Christmas Day. Excellent and will be adding Agradi to my favourite online retailers
5.00
Excellent

Date of publication
30/12/2018
Date of order
30/12/2018
30/12/2018
Great service and updated tracking on delivery. Delivery of item was very quick. Would order again....
5.00
Excellent

Date of publication
26/12/2018
Date of order
18/12/2018
26/12/2018
The address field provided on screen during the checking out process would not allow me to put in an address without a house number. We do not have a house number. The address could not be read by your system so the delivery was delayed. Your customer service team dealt with this efficiently and subsequent delivery was prompt. But the website needs to be changed to alllow house names.
4.67
Excellent

Date of publication
10/12/2018
Date of order
10/12/2018
10/12/2018
Excellent supplier. Good value and fast delivery. Many thanks.
5.00
Excellent

Date of publication
06/12/2018
Date of order
06/12/2018
06/12/2018
Excellent delivery time, parcel arrived quickly.
5.00
Excellent

Date of publication
28/11/2018
Date of order
21/11/2018
28/11/2018
What can I say Outstanding company , delivered quicker than some UK suppliers and I live in Uk Highly recommend 110
Happy Customer
5.00
Excellent

Date of publication
28/11/2018
Date of order
27/06/2018
28/11/2018
Fast
5.00
Excellent

Date of publication
27/11/2018
Date of order
27/11/2018
27/11/2018
Balls were not very durable. They lasted 5 mins, and therefore costly to keep replacing.
3.67
Good

Date of publication
20/11/2018
Date of order
14/11/2018
20/11/2018
The transaction went smoothly
And the post time was so quick
So all in all excellent service xx
5.00
Excellent

Date of publication
17/11/2018
Date of order
17/11/2018
17/11/2018
I've not yet received my order, so I'm unable to comment and provide a fair review
2.50
Fair

Date of publication
11/11/2018
Date of order
11/11/2018
11/11/2018
Everything worked perfekt:)
5.00
Excellent

Date of publication
11/11/2018
Date of order
11/11/2018
11/11/2018
Great fast service thank you
5.00
Excellent

Date of publication
05/11/2018
Date of order
27/10/2018
05/11/2018
Excellent product, service and price. The riding jacket I bought was even better than in the photos and even came in a jacket bag. It was the first time I used Agradi, I will be using them again.
5.00
Excellent

Date of publication
29/10/2018
Date of order
29/10/2018
29/10/2018
Placed order. No delivery to Ireland. Used UK address, delivery refused, package toolong. Package returned to agradi. Numerous emails to agradi. No response. Email again today, it's 4.20, still no reply. Can they send to Ireland, don't know, no reply. This is a birthday present. I'm so .
1.00
Very Poor

Date of publication
24/10/2018
Date of order
24/10/2018
24/10/2018
Very quick delivery, good service
5.00
Excellent

Date of publication
23/10/2018
Date of order
13/10/2018
23/10/2018
I was very surprised to find that the delivery was so quick from the Netherlands to GB and the packing was excellent.
5.00
Excellent

Date of publication
22/10/2018
Date of order
16/10/2018
22/10/2018
Customs service was better than excellent, I would highly recommend Agardi to everyone.
From start to finish they were helpful, friendly and nothing was a problem .
Delivery was exactly when they said it would be .
5.00
Excellent

Date of publication
21/10/2018
Date of order
12/10/2018
21/10/2018
Again a very fast delivery from yourselves to England. The packaging was brilliant and strong. Every thing was perfect.
5.00
Excellent

Date of publication
11/10/2018
Date of order
11/10/2018
11/10/2018
Excellent Saw my item in a gift shop and it was double the agradi price Prompt delivery and packaged well. Would definitely use again
5.00
Excellent

Date of publication
07/10/2018
Date of order
27/09/2018
07/10/2018
Good information about products, good packaging, delivering and tracking
5.00
Excellent

Date of publication
06/10/2018
Date of order
01/10/2018
06/10/2018
Fantastic service. Many thanks.
5.00
Excellent

Date of publication
05/10/2018
Date of order
21/09/2018
05/10/2018
Only a small order but expedited perfectly
5.00
Excellent

Date of publication
18/09/2018
Date of order
18/09/2018
18/09/2018
I was very satisfied
5.00
Excellent

Date of publication
17/09/2018
Date of order
06/09/2018
17/09/2018
Delivered fast and easy to purchase from.
5.00
Excellent

Date of publication
14/09/2018
Date of order
31/07/2018
14/09/2018
very good
5.00
Excellent

Date of publication
11/09/2018
Date of order
11/09/2018
11/09/2018
Is great
5.00
Excellent

agradi.com customer reviews

agradi.com

Passion for animals and outdoor living since 1998!

agradi.com was certified by Trusted Shops on 10/10/2017.

Agradi is one of the largest online animal- and outdoor stores in The Netherlands. A young, enthousiastic company that highly values service and quality. At Agradi you can buy animal and outdoor products in a modern way via the webshop. Clear, plain, easy and cheap; those are words to live by for Agradi. With over 450.000 customers and 110.000 products Agradi is there for everyone; from professional to amateur. Agradi also offers everything that riding schools, farms, zoos, fishers, horse owners and pet owners might need. Our customers have chosen Agradi to be the winner of the Thuiswinkel Awards XL in 2011, 2012 and 2015. Agradi is one of the largest webshops in The Netherlands.

Contact
Graaf van Solmsweg 52K
5222 BP ’s-Hertogenbosch
Netherlands
customerservice@agradi.com
agradi.com
Owner
Agradi B.V.
Graaf van Solmsweg 52K
5222 BP ’s-Hertogenbosch
Netherlands
Authorized representative
Oskar van Straaten
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with agradi.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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