Certificate for Viennaconcerts.com

No. X8B808678D4605C7AC52E8D8FAFABE201
 

Approved on
12/02/2014
Valid until
11/02/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Viennaconcerts.com



Excellent

4.75/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 134 Trusted Shops reviews collected in the last 12 months.
In total, Viennaconcerts.com has already collected 1,247 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
09/10/2019
Date of order
01/10/2019
09/10/2019
good online site
4.00
Good

Date of publication
24/09/2019
Date of order
01/09/2019
24/09/2019
Ordered and received immediately. Slight issue with concert venue, but sorted straight away. Customer service was superb and very professional and customer focused
5.00
Excellent

Date of publication
23/09/2019
Date of order
16/09/2019
23/09/2019
Very nice
5.00
Excellent

Date of publication
20/09/2019
Date of order
19/09/2019
20/09/2019
Excellent concert. Everything was perfect.
5.00
Excellent

Date of publication
12/09/2019
Date of order
05/09/2019
12/09/2019
I like it
5.00
Excellent

Date of publication
09/09/2019
Date of order
09/09/2019
09/09/2019
I visited Mozart Dinner Concert twice. For the first time (in January) the concert and food was excellent. The last time I was there (in April) , the concert was good but the food was cold and doesn´t taste well compare to the same food we had for first time. I was disappointed.
4.00
Good

Date of publication
04/09/2019
Date of order
01/09/2019
04/09/2019
Everything was allright
5.00
Excellent

Date of publication
02/09/2019
Date of order
16/08/2019
02/09/2019
I contacted Vienna Concerts to express my disappointment with the restricted view seats allocated for the Mozart concert at the Vienna Opera House. They replied to explain that it is the Mozart Orchestra that allocate seats, and that they were unaware that the ‘C’ category seats had restricted view. They resolved the situation rapidly and offered some compensation, which was appreciated.
3.67
Good

Date of publication
01/09/2019
Date of order
01/09/2019
01/09/2019
Volle Zufriedenheit in allen Belangen
4.00
Good

Date of publication
29/08/2019
Date of order
29/08/2019
29/08/2019
Satisfied, but I have expected better interpreters.
4.67
Excellent

Date of publication
28/08/2019
Date of order
26/08/2019
28/08/2019
I am very pleased with the service delivered.
5.00
Excellent

Date of publication
28/08/2019
Date of order
28/08/2019
28/08/2019
An excellent ....and friendly afternoon
5.00
Excellent

Date of publication
28/08/2019
Date of order
28/08/2019
28/08/2019
We booked online many months in advance & we had no problems collecting our tickets on the night. The service from the staff at the concert was excellent because they were very helpful with directions
The concert itself was also excellent & helped us fulfil a "bucket list" dream to see a concert in the Golden Hall that we had previously only seen during many televised New Year's Day performances
5.00
Excellent

Date of publication
28/08/2019
Date of order
20/08/2019
28/08/2019
I did the whole transaction for 5 concerts through ViennaConcerts website. They provide good information for answering questions the customer might have. I received confirmation for each concert that I picked and am ready to travel to Vienna in October. I was happy with the ease of the information they provide for me to select concerts to attend.
5.00
Excellent

Date of publication
27/08/2019
Date of order
27/08/2019
27/08/2019
Koncert ve Vienna Kursalon byl nádherný. Večeře, která předcházela v restauraci Johann nám chutnala, ale atmosféra byla poněkud hlučná.
5.00
Excellent

Date of publication
27/08/2019
Date of order
26/08/2019
27/08/2019
alles in orde, geen enkel probleem.
5.00
Excellent

Date of publication
27/08/2019
Date of order
26/08/2019
27/08/2019
Excellent
5.00
Excellent

Date of publication
26/08/2019
Date of order
26/08/2019
26/08/2019
no comments
5.00
Excellent

Date of publication
26/08/2019
Date of order
26/08/2019
26/08/2019
Everything was perfect. A great experience in Vienna. The concert was very good, great performers.
5.00
Excellent

Date of publication
26/08/2019
Date of order
26/08/2019
26/08/2019
It just was very straight forward, very easy overall. Saw the concert in Internet , went to Viennaconcert page, everything was very well written, chose my seats order, payed and once in Vienna before the concert, changed the order for the tickets, smooth.
5.00
Excellent

Date of publication
26/08/2019
Date of order
26/08/2019
26/08/2019
Easy to organise, highly efficient, impeccable
Many thanks... a great concert too.
Andrew P.
5.00
Excellent

Date of publication
26/08/2019
Date of order
26/08/2019
26/08/2019
Congratulations to Vienna concerts. It was the first time we used such a service. Everything was good and the concert was fine in the nice Mirabel Schloss.
Regards
4.67
Excellent

Date of publication
26/08/2019
Date of order
26/08/2019
26/08/2019
The concert was very nice for us. We appreciate particularly the dances. Perhaps the place is à little small for the quality of the spectacle
4.00
Good

Date of publication
26/08/2019
Date of order
26/08/2019
26/08/2019
Everything was perfect
5.00
Excellent

Date of publication
26/08/2019
Date of order
19/08/2019
26/08/2019
Always love your concerts in my favourite city of music, Vienna.
5.00
Excellent

Date of publication
25/08/2019
Date of order
25/08/2019
25/08/2019
Good experience.
5.00
Excellent

Date of publication
25/08/2019
Date of order
25/07/2019
25/08/2019
it was excellent experience
5.00
Excellent

Date of publication
25/08/2019
Date of order
22/08/2019
25/08/2019
The confirmation by mail looks a little bit unprofessional but everything is correct and there were no troubles getting the tickets for the concert.
5.00
Excellent

Date of publication
23/08/2019
Date of order
23/08/2019
23/08/2019
Everything Went very smoothly, booking, tickets etc.
4.67
Excellent

Date of publication
23/08/2019
Date of order
23/08/2019
23/08/2019
appreciated
4.00
Good

Date of publication
23/08/2019
Date of order
23/08/2019
23/08/2019
Easy way to find an concert tickets online.
5.00
Excellent

Date of publication
22/08/2019
Date of order
22/08/2019
22/08/2019
Excellent
5.00
Excellent

Date of publication
22/08/2019
Date of order
22/08/2019
22/08/2019
Das Benehmen der fernöstlichen Bus-Touristen (Handy, geräuschvolles zerdrücken von PET-Flaschen, Einschlafen) war sehr störend. Ein Dress-Code wäre ebenfalls angebracht.
5.00
Excellent

Date of publication
22/08/2019
Date of order
22/08/2019
22/08/2019
Хотелось бы иметь возможность купить билет с резервацией мест, а не ваучер, который надо обменивать на билет перед концертом. Сам концерт был потрясающий, что сгладило неудобства.
4.33
Good

Date of publication
14/08/2019
Date of order
25/07/2019
14/08/2019
Nice
5.00
Excellent

Date of publication
30/07/2019
Date of order
23/07/2019
30/07/2019
I would give 5 star but I felt deceived when I paid 203€ each for two tickets and then learned that they had a face value of 159€. That is very unfair and a poor business practice, in my opinion.
4.00
Good

Date of publication
23/07/2019
Date of order
16/07/2019
23/07/2019
okok
4.00
Good

Date of publication
16/06/2019
Date of order
02/06/2019
16/06/2019
I have received tickets via email but unable to comment on actual concert experience until after end of June
5.00
Excellent

Date of publication
13/05/2019
Date of order
06/05/2019
13/05/2019
Website was convenient and easy to use.
5.00
Excellent

Date of publication
12/05/2019
Date of order
12/05/2019
12/05/2019
No bad surprise, everything is clear, reservation process is smooth and online support efficient
5.00
Excellent

Viennaconcerts.com customer reviews

Viennaconcerts.com

Viennaconcerts.com was certified by Trusted Shops on 12/02/2014.

Contact
Neuer Markt 9 / 12A
1010 Vienna
Austria
es@viennaconcerts.com
Viennaconcerts.com
Owner
Viennaconcerts.com Ticket Office GmbH
Neuer Markt 9 / 12A
1010 Vienna
Austria
Trade register
Wien HRF FN 382564 w
Authorized representative
Edmond Shabani
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Viennaconcerts.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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