Certificate for Viennaconcerts.com

No. X8B808678D4605C7AC52E8D8FAFABE201
 

Approved on
12/02/2014
Valid until
11/02/2021
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Viennaconcerts.com



Excellent

4.77/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 112 Trusted Shops reviews collected in the last 12 months.
In total, Viennaconcerts.com has already collected 1,322 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
13/06/2020
Date of order
13/06/2020
13/06/2020
Excellent!!!
5.00
Excellent

Date of publication
10/06/2020
Date of order
10/06/2020
10/06/2020
Easy to place orders and understand the next steps. The concerts were all great, but glad most were no more than 1 hour in length. Church pews are not comfortable for very long, although the heated ones were great!
5.00
Excellent

Date of publication
09/06/2020
Date of order
09/06/2020
09/06/2020
Easy transaction
5.00
Excellent

Date of publication
07/06/2020
Date of order
07/06/2020
07/06/2020
Everything was great
5.00
Excellent

Date of publication
06/06/2020
Date of order
06/06/2020
06/06/2020
We attended a concert at Charles Church in Vienna. The order process and the administration were excellent, we got our tickets at the venue seamlessly. We will definitely go again in the future to events organised by ViennaConcerts.
Thanks again.
5.00
Excellent

Date of publication
06/06/2020
Date of order
06/06/2020
06/06/2020
Wir habe das Konzert sehr genossen und wurden als "Senioren" sehr entgegenkommend behandelt. Doch wird unser Besuche vergangenen Jahres mit grosser Wahrscheinlichkeit der unser letzter Besuch von Wien gewesen sein.
Gratos e com Abraço Sonia e Urs
5.00
Excellent

Date of publication
06/06/2020
Date of order
06/06/2020
06/06/2020
It was an excellent service (online and onsite) and the show was simply amazing
5.00
Excellent

Date of publication
06/06/2020
Date of order
06/06/2020
06/06/2020
Amazing experience with the family. Highly recommended for its content, service and structure.
5.00
Excellent

Date of publication
06/06/2020
Date of order
06/06/2020
06/06/2020
No complaints at all Everything was on or above our expectations
5.00
Excellent

Date of publication
05/06/2020
Date of order
05/06/2020
05/06/2020
Great event - great music - great locale - a highlight of our visit
Thank you
5.00
Excellent

Date of publication
05/06/2020
Date of order
05/06/2020
05/06/2020
The organization and the warm atmosphere of the location made us spend a perfect evening.
5.00
Excellent

Date of publication
05/06/2020
Date of order
05/06/2020
05/06/2020
It was a very pleasant experience. Everything was well-organized, the staff friendly and helpful. The delivery of the tickets was quick, everything went well.
5.00
Excellent

Date of publication
05/06/2020
Date of order
05/06/2020
05/06/2020
Clear, prompt, all as advertised. Made our city break more rich, charming and comfortable
5.00
Excellent

Date of publication
05/06/2020
Date of order
05/06/2020
05/06/2020
We enjoyed the concert very much and the song parts were extraordinary!
4.33
Good

Date of publication
05/06/2020
Date of order
05/06/2020
05/06/2020
I had a great time at the symphony last year. The music was incredible! There was another event going on downstairs which made it confusing as to where I should go. Maybe a greeter at the door would be helpful for guests coming in to sort out who's going where.
4.67
Excellent

Date of publication
05/06/2020
Date of order
05/06/2020
05/06/2020
Vienna Concerts enabled us to purchase tickets from home before we left on our trip to Europe. Everything was ready and waiting when we arrived, and the online process was smooth and well organized. I would definitely use Vienna Concerts again!
5.00
Excellent

Date of publication
05/06/2020
Date of order
05/06/2020
05/06/2020
A great evening, well performed.
5.00
Excellent

Date of publication
05/06/2020
Date of order
05/06/2020
05/06/2020
We had a magical evening in a magical venue. If you love Mozart you cannot miss the opportunity to enjoy his music this historic setting - it is simply a must!
5.00
Excellent

Date of publication
01/06/2020
Date of order
01/06/2020
01/06/2020
We enjoyed the performance and were satisfied with your service. Thank you very much!
5.00
Excellent

Date of publication
30/05/2020
Date of order
28/05/2020
30/05/2020
Was an excellent show. Everything was very organized and efficient.
5.00
Excellent

Date of publication
29/05/2020
Date of order
29/05/2020
29/05/2020
We never went to the concert,since we had an unexpected funeral of our best friend. I sent an email,informing that we are not able to go to the opera. We were offered that the theatre sell our tickets to pay us back 50%. We never got any answer or information
3.67
Good

Date of publication
29/05/2020
Date of order
29/05/2020
29/05/2020
Thanks to your good service, I and my wife could enjoyed " RUSALKA" and stay in Viena very much. Thank you again.
5.00
Excellent

Date of publication
29/05/2020
Date of order
28/05/2020
29/05/2020
Fantastic performance
5.00
Excellent

Date of publication
29/05/2020
Date of order
29/05/2020
29/05/2020
Very enjoyable evening with beautiful music!
5.00
Excellent

Date of publication
29/05/2020
Date of order
29/05/2020
29/05/2020
it was really nice
5.00
Excellent

Date of publication
28/05/2020
Date of order
28/05/2020
28/05/2020
Top notch !
5.00
Excellent

Date of publication
28/05/2020
Date of order
28/05/2020
28/05/2020
Easy to use, outstanding, and then an excellent performance!
5.00
Excellent

Date of publication
28/05/2020
Date of order
28/05/2020
28/05/2020
Отличные места в партере,когда на других сайтах мест уже не было, доставка билетов прямо на ресепшен отеля в точно указанный день, обязательно воспользуюсь услугами при возможности!
5.00
Excellent

Date of publication
28/05/2020
Date of order
28/05/2020
28/05/2020
Excellent!
5.00
Excellent

Date of publication
27/05/2020
Date of order
27/05/2020
27/05/2020
Nice evening.
5.00
Excellent

Date of publication
26/05/2020
Date of order
24/05/2020
26/05/2020
I visited Vienna (from Scotland) at Christmas 2017 with my family. We visited again in 2019 with my elderly parents. We took them to see Vivaldi’s four seasons at St. Charles Church. There was no access to toilet facilities. We were told by the stewards to go to the building next door but the security guard refused access. We had to leave. Unacceptable. Poor. Night was ruined. 6 tickets cost €300.
2.00
Poor

Date of publication
26/05/2020
Date of order
26/05/2020
26/05/2020
Our concerts were booked several months ahead on line. All happened exactly as we were told, no difficulties encountered and we enjoyed them all.
Thank you
5.00
Excellent

Date of publication
26/05/2020
Date of order
26/05/2020
26/05/2020
Very good!
5.00
Excellent

Date of publication
26/05/2020
Date of order
26/05/2020
26/05/2020
Easy to use the website and easy to check in at the concert.
5.00
Excellent

Date of publication
26/05/2020
Date of order
26/05/2020
26/05/2020
Had no problems with electronic delivery of the tickets. Not much interaction with customer service prior to the event, but service at the event exceeded expectations - all very friendly. The concert itself was lovely! Would definitely buy again from Viennaconcerts.com, simple and easy
5.00
Excellent

Date of publication
25/05/2020
Date of order
25/05/2020
25/05/2020
The online booking process was easy and reliable as I booked it from the US. The concert was outstanding!
5.00
Excellent

Date of publication
24/05/2020
Date of order
24/05/2020
24/05/2020
תמורה טובה לכסף
5.00
Excellent

Date of publication
24/05/2020
Date of order
24/05/2020
24/05/2020
straighforward booking,clear communication.recommended
4.67
Excellent

Date of publication
24/05/2020
Date of order
24/05/2020
24/05/2020
Everything was very good, but the venue wasn’t easy to find. You can improve that, I think. The venue is gorgeous, making us go back to Mozart’s time.
4.67
Excellent

Date of publication
24/05/2020
Date of order
24/05/2020
24/05/2020
Great services and seamless delivery! The only complaint i have it was very cold inside during the concert even with the blanket that they thoughtfully provided. Dress warm and take heated inserts during cold season.
5.00
Excellent

Viennaconcerts.com customer reviews

Viennaconcerts.com

Viennaconcerts.com was certified by Trusted Shops on 12/02/2014.

Contact
Neuer Markt 9 / 12A
1010 Vienna
Austria
es@viennaconcerts.com
Viennaconcerts.com
Owner
Viennaconcerts.com Ticket Office GmbH
Neuer Markt 9 / 12A
1010 Vienna
Austria
Trade register
Wien HRF FN 382564 w
Authorized representative
Edmond Shabani
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Viennaconcerts.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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