Certificate for Viennaconcerts.com

No. X8B808678D4605C7AC52E8D8FAFABE201
 

Approved on
12/02/2014
Valid until
11/02/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Viennaconcerts.com



Excellent

4.74/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 112 Trusted Shops reviews collected in the last 12 months.
In total, Viennaconcerts.com has already collected 1,219 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
23/08/2019
Date of order
23/08/2019
23/08/2019
Everything Went very smoothly, booking, tickets etc.
4.67
Excellent

Date of publication
23/08/2019
Date of order
23/08/2019
23/08/2019
appreciated
4.00
Good

Date of publication
23/08/2019
Date of order
23/08/2019
23/08/2019
Easy way to find an concert tickets online.
5.00
Excellent

Date of publication
22/08/2019
Date of order
22/08/2019
22/08/2019
Excellent
5.00
Excellent

Date of publication
22/08/2019
Date of order
22/08/2019
22/08/2019
Das Benehmen der fernöstlichen Bus-Touristen (Handy, geräuschvolles zerdrücken von PET-Flaschen, Einschlafen) war sehr störend. Ein Dress-Code wäre ebenfalls angebracht.
5.00
Excellent

Date of publication
22/08/2019
Date of order
22/08/2019
22/08/2019
Хотелось бы иметь возможность купить билет с резервацией мест, а не ваучер, который надо обменивать на билет перед концертом. Сам концерт был потрясающий, что сгладило неудобства.
4.33
Good

Date of publication
14/08/2019
Date of order
25/07/2019
14/08/2019
Nice
5.00
Excellent

Date of publication
30/07/2019
Date of order
23/07/2019
30/07/2019
I would give 5 star but I felt deceived when I paid 203€ each for two tickets and then learned that they had a face value of 159€. That is very unfair and a poor business practice, in my opinion.
4.00
Good

Date of publication
23/07/2019
Date of order
16/07/2019
23/07/2019
okok
4.00
Good

Date of publication
16/06/2019
Date of order
02/06/2019
16/06/2019
I have received tickets via email but unable to comment on actual concert experience until after end of June
5.00
Excellent

Date of publication
13/05/2019
Date of order
06/05/2019
13/05/2019
Website was convenient and easy to use.
5.00
Excellent

Date of publication
12/05/2019
Date of order
12/05/2019
12/05/2019
No bad surprise, everything is clear, reservation process is smooth and online support efficient
5.00
Excellent

Date of publication
12/05/2019
Date of order
12/05/2019
12/05/2019
We attended a fabulous concert at Schonbrun Palace. The music was phenomenal, and the setting was exquisite. The service of Vienna Concert Tickets was unparalleled. I highly recommend them for concerts in Vienna.
5.00
Excellent

Date of publication
11/05/2019
Date of order
11/05/2019
11/05/2019
My only complaining is the obligation to print the tickets before the show. It would be much more easier to have a QR code or something. It's environmentally better.
3.00
Fair

Date of publication
11/05/2019
Date of order
11/05/2019
11/05/2019
Отлично преживяване, прекрасен концерт.
5.00
Excellent

Date of publication
11/05/2019
Date of order
11/05/2019
11/05/2019
Exactly what was ordered. Concert could have been better with more popular Mozart compositions.
5.00
Excellent

Date of publication
10/05/2019
Date of order
10/05/2019
10/05/2019
Good service. Efficient.
5.00
Excellent

Date of publication
10/05/2019
Date of order
10/05/2019
10/05/2019
A beautifull and nice evening
5.00
Excellent

Date of publication
10/05/2019
Date of order
10/05/2019
10/05/2019
good service
4.00
Good

Date of publication
10/05/2019
Date of order
10/05/2019
10/05/2019
Locating concert and booking process was easy and clear cut. Received an email with tickets, which I printed and presented at the venue for the actual tickets to the concert. Concert was very good. The venue is on an upper floor and is not ADA compliant.(American term for ease of accessibility).The staff does not accommodate those with mobility difficulties, especially after the concert.
4.33
Good

Date of publication
10/05/2019
Date of order
10/05/2019
10/05/2019
It was amazing. Totally worth it.
5.00
Excellent

Date of publication
10/05/2019
Date of order
10/05/2019
10/05/2019
very good service
5.00
Excellent

Date of publication
10/05/2019
Date of order
10/05/2019
10/05/2019
Excellent
5.00
Excellent

Date of publication
10/05/2019
Date of order
10/05/2019
10/05/2019
Très bon service.
Rapide et facile.
Nous avons retirer nos billets très facilement au guichet du Kursalon avec le numéro de réservation.
5.00
Excellent

Date of publication
09/05/2019
Date of order
09/05/2019
09/05/2019
All went very well.
4.67
Excellent

Date of publication
09/05/2019
Date of order
09/05/2019
09/05/2019
Placement laborieux
4.00
Good

Date of publication
09/05/2019
Date of order
09/05/2019
09/05/2019
It was a great experience I would definitely go again. The decor and the music, really give an impression of a step back to Mozart’s times.
5.00
Excellent

Date of publication
09/05/2019
Date of order
09/05/2019
09/05/2019
Super concert in Shönbrunn Castle
5.00
Excellent

Date of publication
09/05/2019
Date of order
09/05/2019
09/05/2019
Very good concert. Thank'you
4.33
Good

Date of publication
09/05/2019
Date of order
09/05/2019
09/05/2019
MOLTO VELOCE, EFFICIENTE E FACILE
5.00
Excellent

Date of publication
02/05/2019
Date of order
25/04/2019
02/05/2019
The concert was great. Sitting behind the stage was not disclosed and was disappointing
3.00
Fair

Date of publication
28/04/2019
Date of order
28/04/2019
28/04/2019
Nice option.
5.00
Excellent

Date of publication
22/04/2019
Date of order
22/04/2019
22/04/2019
It’s my first-time purchase and will surely do it again next time visiting Vienna
5.00
Excellent

Date of publication
20/04/2019
Date of order
20/04/2019
20/04/2019
achei a troca do bilhete obtido pela internet pela entrada para entrar no espetáculo no teatro difícil e pouco evidente onde a mesma deveria ser efetuada. Para estrangeiros sobretudo causa algum transtorno.
4.33
Good

Date of publication
19/04/2019
Date of order
19/04/2019
19/04/2019
Pontos, precíz kiszolgálás.
5.00
Excellent

Date of publication
19/04/2019
Date of order
19/04/2019
19/04/2019
fees too high, absurd
1.00
Very Poor

Viennaconcerts.com replies: 20/04/2019
Most of the events we offer have no fees at all. For some events, the 25 percent fee is perfectly explained in our website. We always also provide the net / face value of the tickets in the booking form. You accepted this. Now, you also rated the event itself as very poor. With all due respect, we believe our service and the event were excellent. Thank you.

Date of publication
19/04/2019
Date of order
19/04/2019
19/04/2019
The concert was very good.
4.33
Good

Date of publication
19/04/2019
Date of order
19/04/2019
19/04/2019
Easy and efficient way of booking.
5.00
Excellent

Date of publication
19/04/2019
Date of order
19/04/2019
19/04/2019
Great overall satisfaction
5.00
Excellent

Date of publication
19/04/2019
Date of order
18/04/2019
19/04/2019
可信賴的購票網站明確列出佣金取票方便推薦
5.00
Excellent

Viennaconcerts.com customer reviews

Viennaconcerts.com

Viennaconcerts.com was certified by Trusted Shops on 12/02/2014.

Contact
Neuer Markt 9 / 12A
1010 Vienna
Austria
es@viennaconcerts.com
Viennaconcerts.com
Owner
Viennaconcerts.com Ticket Office GmbH
Neuer Markt 9 / 12A
1010 Vienna
Austria
Trade register
Wien HRF FN 382564 w
Authorized representative
Edmond Shabani
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Viennaconcerts.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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