shopmancini.com/en/Reviews:
41 reviews in the last 12 months56 total reviews
Excellent
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Top positive review
May 15, 2023
Verified review
Hands on people who are professional and ready to help in dificult situations.
Was sent wrong hinges to basicaslly the other end of the world and when contacted Mancini salesman Chris about it he quickly found a resolution to this situation. There was no argy-burgy or any denail. They admited simple mistake and quickly fixed the problem.
It was a pleasure to deal with this trader and, if situation will arise, I will use them again.
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Top negative review
Jul 31, 2023
Verified review
The product available to ship in SEP but the shop already booked in bill to my card account and I have to pay right now when not yet received delivery.
I used to order online for some USA shop, and they only reserved that amount in my credit card account, they will actually charge the bill to my account two months later when they really going to ship out. Would be much appreciate if you could expedite the shipment and the billing process then. Thank you
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Reviews for shopmancini.com/en/
6 days ago
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Perfect quick dispatch and delivery
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3 days ago
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5 days ago
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5 days ago
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6 days ago
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Apr 8, 2024
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Mar 15, 2024
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PARFAIT
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Mar 20, 2024
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Mar 12, 2024
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Mar 1, 2024
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Feb 24, 2024
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Feb 6, 2024
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Feb 5, 2024
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Jan 27, 2024
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Jan 9, 2024
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Client oriented, reliable , offering a good service
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Jan 20, 2024
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Jan 17, 2024
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Your packaging is really bad , we had 2 broken packs ,it seams that you put in some very old stock with rests of old price tickets and even packs without the name Modostuc in dirty white. Theire is also 1 pot of beechwood missing.
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Answer by shopmancini.com/en/
Jan 17, 2024
Hi Marcel,
We are sorry for the problems you encountered.
We have contacted you via email for more information in order to provide you with the assistance necessary to resolve this case.
We apologize for the inconvenience caused.
Best Regards
Shop Mancini team
May 15, 2023
Verified review
Hands on people who are professional and ready to help in dificult situations.
Was sent wrong hinges to basicaslly the other end of the world and when contacted Mancini salesman Chris about it he quickly found a resolution to this situation. There was no argy-burgy or any denail. They admited simple mistake and quickly fixed the problem.
It was a pleasure to deal with this trader and, if situation will arise, I will use them again.
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Answer by shopmancini.com/en/
May 15, 2023
Thank you Peter for your wonderful review, we work very hard to ensure that our customers are always satisfied, sometimes mistakes happen, but we are always ready to fix them!
Greetings from Italy, Staff Shop Mancini
Sep 22, 2023
Verified review
Good price. Excellent contact and good delivery. Very reassuring service with insurance included. Very impressed with whole experience. Thank you.
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Jun 5, 2023
Verified review
Easy purchase and fast service.
Excessively expensive transport to another country (around 5 times the local cost for a light and small product).
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Answer by shopmancini.com/en/
Jun 24, 2023
Thanks for your feedback, we take note of it! Best Regards, Staff Shop Mancini