Certificate for my-picture.co.uk

No. XA23268EE136744E72B57C71AC6D9ABB5
 

Approved on
26/07/2010
Valid until
25/07/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for my-picture.co.uk



Excellent

4.74/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 7,463 Trusted Shops reviews collected in the last 12 months.
In total, my-picture.co.uk has already collected 46,823 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/08/2019
Date of order
04/08/2019
16/08/2019
Delivered safely as can always be relied on with MyPicture prints.
5.00
Excellent

Date of publication
16/08/2019
Date of order
04/08/2019
16/08/2019
Awesome top banana cant fault u in any way as allways.
5.00
Excellent

Date of publication
16/08/2019
Date of order
14/08/2019
16/08/2019
Always good quality and good service
5.00
Excellent

Date of publication
16/08/2019
Date of order
04/08/2019
16/08/2019
Great service as always.
5.00
Excellent

Date of publication
16/08/2019
Date of order
04/08/2019
16/08/2019
So far the service etc has been really good
4.67
Excellent

Date of publication
16/08/2019
Date of order
04/08/2019
16/08/2019
Efficient service, quality product, prompt delivery......10/10
5.00
Excellent

Date of publication
16/08/2019
Date of order
03/08/2019
16/08/2019
Excellent quality, fast delivery prompt service
5.00
Excellent

Date of publication
16/08/2019
Date of order
03/08/2019
16/08/2019
So pleased with my picture and would recommend. Delivery fast and customer service excellent.... thank you
5.00
Excellent

Date of publication
15/08/2019
Date of order
03/08/2019
15/08/2019
My canvas is absolutely fabulous, it takes pride of place in my living room.
5.00
Excellent

Date of publication
15/08/2019
Date of order
03/08/2019
15/08/2019
Excellent speedy delivery and fine quality printing.
5.00
Excellent

Date of publication
15/08/2019
Date of order
15/08/2019
15/08/2019
Excellent quality and a fast service considering they come all the way from Germany.
5.00
Excellent

Date of publication
15/08/2019
Date of order
15/08/2019
15/08/2019
Easy to upload and order, delivery was fast, packaging was excellent and the quality of the item was high. I wouldn’t have ordered if it was full price but the offer/discount made it good value
5.00
Excellent

Date of publication
15/08/2019
Date of order
13/08/2019
15/08/2019
Helped me with my husbands passing wonderful memories in pictures . Thsnkyou
5.00
Excellent

Date of publication
15/08/2019
Date of order
21/07/2019
15/08/2019
Everything in the picture is very dark and difficult to see, not very good.
1.00
Very Poor

my-picture.co.uk replies: 16/08/2019
Thank you for your honest review. We already contacted you via e-mail and we would like to solve this problem together. We're looking forward for your reply, your My-Picture-Team

Date of publication
14/08/2019
Date of order
02/08/2019
14/08/2019
My daughter loves her birthday present, a beautiful picture of her dog on acrylic.
Thank you
5.00
Excellent

Date of publication
14/08/2019
Date of order
14/08/2019
14/08/2019
Such a lovely way to preserve precious memories. Very professional organisation, so easy to complete order. All sent very quickly. Love them
5.00
Excellent

Date of publication
14/08/2019
Date of order
14/07/2019
14/08/2019
Delivery was attempted the 1st time.
And 2nd delivery was ok .but date was not given as and when the package will come.
More info .
4.00
Good

Date of publication
14/08/2019
Date of order
02/08/2019
14/08/2019
I shall order more pictures Thank you
5.00
Excellent

Date of publication
14/08/2019
Date of order
02/08/2019
14/08/2019
Always good
5.00
Excellent

Date of publication
14/08/2019
Date of order
12/08/2019
14/08/2019
I have rated one star.my reason being ,, I had sent a screen shot to my husband of the black and white picture. Then when I ordered the next day I accidentally added the screen shot as the uploaded picture.
Clearly this should have been spotted by quality check.
We are very dissatisfied and so disappointed and such a waste of money
2.33
Poor

my-picture.co.uk replies: 16/08/2019
Thank you for your hones review. We are doing everything to solve this problem and we already sent you an e-mail. We're looking forward for your reply, your My-Picture-Team

Date of publication
14/08/2019
Date of order
02/08/2019
14/08/2019
Couldn't believe how clear my large canvas was and such a good deal. Also came within days
5.00
Excellent

Date of publication
14/08/2019
Date of order
01/08/2019
14/08/2019
Excellent value for money - will be back again
5.00
Excellent

Date of publication
14/08/2019
Date of order
02/08/2019
14/08/2019
PICTURE QUALITY WASNT VERY GOOD AND NOT ENOUGH INFO ABOUT RESOLUTION WHEN YOU PLACE ORDER MY GOODS TURNED UP BUT VERY BLURRY ONLY AFTER CLICKING TO RETURN DOES IT INFORM YOU ABOUT THE QUALITY CHECK . WAS WEDDING PHOTO AS A PRESENT AND NOW I CANT USE IT OR RETURN IT FOR A REPLACEMEMENT AFTER SPENDING £220 ON THIS SITE NOT IMPRESSED
3.67
Good

Date of publication
14/08/2019
Date of order
14/08/2019
14/08/2019
Turned up very dark, and not representing the image when ordered
1.67
Poor

my-picture.co.uk replies: 16/08/2019
Thank you for your hones review. We are doing everything to solve this problem and we already sent you an e-mail. We're looking forward for your reply, your My-Picture-Team

Date of publication
14/08/2019
Date of order
02/08/2019
14/08/2019
All good pictures are great
5.00
Excellent

Date of publication
14/08/2019
Date of order
02/08/2019
14/08/2019
Excellent in every respect.
5.00
Excellent

Date of publication
14/08/2019
Date of order
02/08/2019
14/08/2019
great service affordable I just have to keep my photography up to scratch for large size canvasses excellent all round will / have recommended.
5.00
Excellent

Date of publication
14/08/2019
Date of order
14/08/2019
14/08/2019
Excellent. Very happy with the picture and the service.
5.00
Excellent

Date of publication
14/08/2019
Date of order
14/08/2019
14/08/2019
Ordered 2 weeks ago. Still havnt recieved the canvas.
1.00
Very Poor

my-picture.co.uk replies: 16/08/2019
Thank you for your honest review. We already contacted you via e-mail and we would like to solve this problem together. We're looking forward for your reply, your My-Picture-Team

Date of publication
14/08/2019
Date of order
14/08/2019
14/08/2019
Excellent service and quality was super
5.00
Excellent

Date of publication
14/08/2019
Date of order
14/08/2019
14/08/2019
I dont give praise lightly but this company excels in every department
5.00
Excellent

Date of publication
14/08/2019
Date of order
02/08/2019
14/08/2019
ALL WENT VERY SMOOTHLY THANK YOU
5.00
Excellent

Date of publication
14/08/2019
Date of order
13/08/2019
14/08/2019
Service was easy to use, prompt delivery (informed) and pictures were great. Overall there was nothing to take a star away for
5.00
Excellent

Date of publication
14/08/2019
Date of order
14/08/2019
14/08/2019
Took a chance ordering online but I was completely satisfied with the framed canvas picture I received
5.00
Excellent

Date of publication
14/08/2019
Date of order
19/07/2019
14/08/2019
Product excellent, delivery excellent. I really happy ordering in my-picture
5.00
Excellent

Date of publication
14/08/2019
Date of order
02/08/2019
14/08/2019
Top job
5.00
Excellent

Date of publication
14/08/2019
Date of order
01/08/2019
14/08/2019
I have had pictures done before and I always get great pictures. Wouldn't go anywhere else.
5.00
Excellent

Date of publication
13/08/2019
Date of order
03/08/2019
13/08/2019
Brilliant. Delivery fast. Beautiful canvas picture. Would recommend. :-)
5.00
Excellent

Date of publication
13/08/2019
Date of order
30/07/2019
13/08/2019
good service all round, well done.
5.00
Excellent

Date of publication
13/08/2019
Date of order
13/08/2019
13/08/2019
have used the company before a few times, had no problems my canvas are very good.
5.00
Excellent

my-picture.co.uk customer reviews

my-picture.co.uk

canvas, photos & pictures

my-picture.co.uk was certified by Trusted Shops on 26/07/2010.

my-picture.co.uk transforms your favourite photos and pictures into an artwork by printing them onto high quality fibre artist cotton canvas. Due to the high levels of white in artists' linen canvas, the colours of your original image are reproduced exactly. Another huge advantage is the brilliance of the colours.

Contact
Am Gleisdreieck 5
50823 Köln
Germany
Tel: +49 (0)1805-226827
14 Cent/min from landlines. Higher fees may be applicable for calls from mobile phones.
Fax: +49 (0)180 5 226828
info@my-picture.co.uk
my-picture.co.uk
Owner
United Arts GmbH
Am Gleisdreieck 5
50823 Köln
Germany
Trade register
Amtsgericht Köln HRB 76098
Authorized representative
Philipp Mühlbauer
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with my-picture.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.