Certificate for my-picture.co.uk

No. XA23268EE136744E72B57C71AC6D9ABB5
 

Approved on
26/07/2010
Valid until
25/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for my-picture.co.uk



Excellent

4.69/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 23,561 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 36,607 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/04/2018
Date of order
08/04/2018
21/04/2018
Quick delivery and great product, 5 Star.
5.00
Excellent

Date of publication
21/04/2018
Date of order
08/04/2018
21/04/2018
Really good service, kept me updated every step of the way.
5.00
Excellent

Date of publication
20/04/2018
Date of order
08/04/2018
20/04/2018
Picture arrived as quickly as reasonable, well packed and well printed
5.00
Excellent

Date of publication
20/04/2018
Date of order
07/04/2018
20/04/2018
Two of the three canvas's are a complete blur, it looks awful and not something you would ever put on the wall. After reading the terms and conditions I found out you cant get a refund due to me picking the image and them making you aware that the quality depends on the image. However if you are recommending sizes based on the image I uploaded why do you have them options available? Garbage
1.00
Very Poor

Date of publication
20/04/2018
Date of order
07/04/2018
20/04/2018
greta picture done a good price and super fast delivery
5.00
Excellent

Date of publication
20/04/2018
Date of order
07/04/2018
20/04/2018
Easy ordering, excellent quality canvases and fast delivery. Highly recommend and will use again.
5.00
Excellent

Date of publication
20/04/2018
Date of order
08/04/2018
20/04/2018
Got a cushion.. really fast delivery.. fantastic quality . I’m over the moon with it.. would highly recommend this site.. I won’t be using no other now I’ve found this one..
5.00
Excellent

Date of publication
20/04/2018
Date of order
08/04/2018
20/04/2018
A great company to do business with.
5.00
Excellent

Date of publication
20/04/2018
Date of order
08/04/2018
20/04/2018
Excellent, A
5.00
Excellent

Date of publication
20/04/2018
Date of order
07/04/2018
20/04/2018
Fast delivery and the canvas’s are beautiful they have a lovely clear picture. Will definitely be ordering more
5.00
Excellent

Date of publication
20/04/2018
Date of order
08/04/2018
20/04/2018
Very pleased with purchases, made my photos look great, always a bonus
Easy to order, incredible fast, efficient service, great tracking for convenience of delivery as well, so all round brilliant to do business with
Have recommended to friends, so glad found the site.
5.00
Excellent

Date of publication
20/04/2018
Date of order
08/04/2018
20/04/2018
Highly recommend
5.00
Excellent

Date of publication
20/04/2018
Date of order
07/04/2018
20/04/2018
Fantastic picture quality, would purchase from company again and would highly recommend to other people.
5.00
Excellent

Date of publication
20/04/2018
Date of order
07/04/2018
20/04/2018
Amazing quality' so happy with this product,first time using this company will definitely order again
5.00
Excellent

Date of publication
20/04/2018
Date of order
05/04/2018
20/04/2018
Fantastic quality, much better than expected.
5.00
Excellent

Date of publication
20/04/2018
Date of order
08/04/2018
20/04/2018
Picture I bought was excellent now hanging on the front room wall
5.00
Excellent

Date of publication
20/04/2018
Date of order
08/04/2018
20/04/2018
Brilliant lovely, well packed and very fast delivery and well informed about the parcel delivery
5.00
Excellent

Date of publication
20/04/2018
Date of order
07/04/2018
20/04/2018
Very pleased with my pictures. My only complaint is when I place an order you don't confirm by email that you have received it. I feel a bit worried and wonder if it has all gone through, or not.
4.67
Excellent

Date of publication
20/04/2018
Date of order
07/04/2018
20/04/2018
This was an order for 5 canvas prints (I had previously bought 2). I was thrilled with my purchase excellent quality, they look so good on the wall. If I need any more I wouldn't go anywhere else to buy them.
5.00
Excellent

Date of publication
20/04/2018
Date of order
07/04/2018
20/04/2018
Brill
5.00
Excellent

Date of publication
20/04/2018
Date of order
07/04/2018
20/04/2018
Easy to upload pics from iPhone, simple to chose add ons. You can edit image before you accept order and payment. Quality of goods as expected. Good standard product , sturdy frame, canvas fitted well. Delivery as expected, promt and packaged well. Took 5 days to arrive. Best thing, no bombardment of sales emails and no evidence of sharing details with other companies- Refreshing these days
5.00
Excellent

Date of publication
19/04/2018
Date of order
07/04/2018
19/04/2018
Ordered a large print, absolutely love how it turned out
5.00
Excellent

Date of publication
19/04/2018
Date of order
07/04/2018
19/04/2018
Very Pleased
5.00
Excellent

Date of publication
19/04/2018
Date of order
07/04/2018
19/04/2018
Excellent product at an excellent price. I have no hesitation recommending this company to anyone.
5.00
Excellent

Date of publication
19/04/2018
Date of order
07/04/2018
19/04/2018
Love it
2.33
Poor

my-picture.co.uk replies: 20/04/2018
Dear customer, thank you for your honest review. We already contacted you via e-mail and we would like to solve this problem together. We're looking forward for your reply, your My-picture.co.uk Team

Date of publication
19/04/2018
Date of order
07/04/2018
19/04/2018
The fifth time I've purchased a canvas picture. Cannot speak highly enough about the service and product. Easy to load picture and position on frame - very prompt dispatch - very well packed - excellent communication - all followed by a brilliant picture. What more could one ask for..? Perfect...
5.00
Excellent

Date of publication
19/04/2018
Date of order
27/03/2018
19/04/2018
Received on time kept up to date with progress excellent product and great value
5.00
Excellent

Date of publication
19/04/2018
Date of order
07/04/2018
19/04/2018
High quality, fast delivery and great price. Recommended. I’ve now ordered twice.
5.00
Excellent

Date of publication
19/04/2018
Date of order
07/04/2018
19/04/2018
Just so very pleased with my canvas x
5.00
Excellent

Date of publication
19/04/2018
Date of order
07/04/2018
19/04/2018
Beautiful canvas. Speedy delivery. Never fail to impress
5.00
Excellent

Date of publication
19/04/2018
Date of order
06/04/2018
19/04/2018
fantastic service and a fast delivery . the canvas prints are 1st class and we will be ordering again .
5.00
Excellent

Date of publication
19/04/2018
Date of order
07/04/2018
19/04/2018
Partly my own fault for not checking the proofs, but I was disappointed with the amount cropped from the original. This spoilt one picture in particular
4.33
Good

Date of publication
19/04/2018
Date of order
07/04/2018
19/04/2018
Great quality, great service and great prices
5.00
Excellent

Date of publication
19/04/2018
Date of order
06/04/2018
19/04/2018
Very easy to do and very quickly dispatched. Thank you
5.00
Excellent

Date of publication
19/04/2018
Date of order
07/04/2018
19/04/2018
Excellent service, amazing quality, fantastic value for money, pleasure to do business with my-picture.co.uk.
5.00
Excellent

Date of publication
19/04/2018
Date of order
07/04/2018
19/04/2018
Excellent canvas Simply the best and cheapest canvas company. Keep up the good work
5.00
Excellent

Date of publication
19/04/2018
Date of order
07/04/2018
19/04/2018
Fantastic item but could not contact the company regarding the metal string to attach to the back of the photos to hang them up. I payed for three sets to hang my three photos but they were not in the boxes. Tried to contact company to ask why but couldnt find a contact phone number A tad disappointing as I havent hung my photos up yet.
3.67
Good

Date of publication
19/04/2018
Date of order
07/04/2018
19/04/2018
Excellent quality at affordable prices
5.00
Excellent

Date of publication
19/04/2018
Date of order
07/04/2018
19/04/2018
This item took far too long for delivery that I missed the special occasion. Disappointed
2.67
Fair

my-picture.co.uk replies: 20/04/2018
Dear customer, thank you for your honest review. We already contacted you via e-mail and we would like to solve this problem together. We're looking forward for your reply, your My-picture.co.uk Team

Date of publication
19/04/2018
Date of order
07/04/2018
19/04/2018
Used my picture 3 times now & happy again with purchase. Excellent picture quality, fast delivery & great value for money. Won't find anywhere cheaper. Won't shop anywhere else now.
5.00
Excellent

my-picture.co.uk customer reviews

my-picture.co.uk

canvas, photos & pictures

my-picture.co.uk was certified by Trusted Shops on 26/07/2010.

my-picture.co.uk transforms your favourite photos and pictures into an artwork by printing them onto high quality fibre artist cotton canvas. Due to the high levels of white in artists' linen canvas, the colours of your original image are reproduced exactly. Another huge advantage is the brilliance of the colours.

Contact
Am Gleisdreieck 5
50823 Köln
Germany
Tel: +49 (0)1805-226827
14 Cent/min from landlines. Higher fees may be applicable for calls from mobile phones.
Fax: +49 (0)180 5 226828
info@my-picture.co.uk
my-picture.co.uk
Owner
United Arts GmbH
Am Gleisdreieck 5
50823 Köln
Germany
Trade register
Amtsgericht Köln HRB 76098
Authorized representative
Philipp Mühlbauer
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with my-picture.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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