Certificate for my-picture.co.uk

No. XA23268EE136744E72B57C71AC6D9ABB5
 

Approved on
26/07/2010
Valid until
25/07/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for my-picture.co.uk



Excellent

4.71/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 7,316 Trusted Shops reviews collected in the last 12 months.
In total, my-picture.co.uk has already collected 51,390 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
28/03/2020
Date of order
19/03/2020
28/03/2020
Was a little apprehensive about ordering anything on-line during the current emergency, but my order arrived safely and on time. Excellent quality prints.
5.00
Excellent

Date of publication
28/03/2020
Date of order
16/03/2020
28/03/2020
Always pleased with the service and quality
5.00
Excellent

Date of publication
28/03/2020
Date of order
16/03/2020
28/03/2020
Very good picture gives a very nice thing to look at in a very sad time when a mother loses her daughter thank you
5.00
Excellent

Date of publication
28/03/2020
Date of order
16/03/2020
28/03/2020
Prompt service and excellent pictures. Strongly recommend.
5.00
Excellent

Date of publication
28/03/2020
Date of order
16/03/2020
28/03/2020
I was asked to rate this days before I received it, on Thursday!
3.00
Fair

Date of publication
28/03/2020
Date of order
15/03/2020
28/03/2020
The delivery was during coronavirus time so it was late but the company we're very helpful & it turned out well in the end. Given 5 stars because it wasn't their fault.
4.33
Good

Date of publication
28/03/2020
Date of order
28/03/2020
28/03/2020
Excellent service and product all great!
5.00
Excellent

Date of publication
28/03/2020
Date of order
15/03/2020
28/03/2020
The delivery took far too long and it was only when I chased this that my pictures finally arrived
3.33
Fair

Date of publication
28/03/2020
Date of order
28/03/2020
28/03/2020
All good product better than expected
4.33
Good

Date of publication
28/03/2020
Date of order
16/03/2020
28/03/2020
Product was excellent ...in fact have placed 4 more orders for friends and family
3.67
Good

Date of publication
28/03/2020
Date of order
15/03/2020
28/03/2020
Even during this terrible time everything was top quality as usual.
5.00
Excellent

Date of publication
28/03/2020
Date of order
28/03/2020
28/03/2020
The canvas I wanted was easy to order, promptly delivered as promised and good quality.
5.00
Excellent

Date of publication
28/03/2020
Date of order
15/03/2020
28/03/2020
Easy online order - good canvans print - quick good delivery from Germany to UK - really good overall service
5.00
Excellent

Date of publication
28/03/2020
Date of order
28/03/2020
28/03/2020
My package has not delivered yet
1.00
Very Poor

Date of publication
27/03/2020
Date of order
15/03/2020
27/03/2020
Great product but the tracking service via Hermes is only any use if you speak German
5.00
Excellent

Date of publication
27/03/2020
Date of order
15/03/2020
27/03/2020
Photo is everything we hoped it would be. Delivery was on time for Mother's Day as promised & packed well.
This was my second order from my-picture but won't be my last.
5.00
Excellent

Date of publication
27/03/2020
Date of order
27/03/2020
27/03/2020
Love my canvas will shop again
4.33
Good

Date of publication
27/03/2020
Date of order
27/03/2020
27/03/2020
The quality of the printing is excellent; the ease of using the website and uploading photo files is fantastically easy and speedily efficient; pricing is very reasonable and delivery/turn-round time is usually very reasonable. This time there was a delay of two or thee days from the norm but, considering the prevailing corona virus problems, I have no complaints. Most happy to recommend.
4.67
Excellent

Date of publication
27/03/2020
Date of order
27/03/2020
27/03/2020
The item arrived in perfect condition and in less time than I expected.
5.00
Excellent

Date of publication
27/03/2020
Date of order
15/03/2020
27/03/2020
Good pictures as described . Quick delivery despite current chaos.
Very happy with my purchase
5.00
Excellent

Date of publication
27/03/2020
Date of order
15/03/2020
27/03/2020
My picture is ok. But is really a little dark. When I print my own pictures on to photographic paper, the results are brighter than yours (I don't use any special settings).
3.67
Good

Date of publication
27/03/2020
Date of order
22/03/2020
27/03/2020
It arrived after a little wait, but ever so pleased with it. Perfect in fact!
4.67
Excellent

Date of publication
27/03/2020
Date of order
27/03/2020
27/03/2020
Delivery was quicker than expected and the quality of the finished items is brilliant. Really pleased
5.00
Excellent

Date of publication
27/03/2020
Date of order
19/03/2020
27/03/2020
Have not received my order
1.00
Very Poor

Date of publication
27/03/2020
Date of order
14/03/2020
27/03/2020
As always, great service great quality and hassle free.
5.00
Excellent

Date of publication
27/03/2020
Date of order
21/03/2020
27/03/2020
Photo blanket - fantastic quality, amazing value and very quick delivery. Very pleased.
5.00
Excellent

Date of publication
27/03/2020
Date of order
27/03/2020
27/03/2020
Easy to use website. Arrived really quickly and exactly as I had hoped.
5.00
Excellent

Date of publication
27/03/2020
Date of order
27/03/2020
27/03/2020
Totally satisfied with all aspects of my transaction.

Excellent quality and service
5.00
Excellent

Date of publication
27/03/2020
Date of order
27/03/2020
27/03/2020
the quality of the finished product is excellent. the prices too are reasonable and i would recommend this company to anyone/everyone interested in a high quality product.
gurinder
5.00
Excellent

Date of publication
27/03/2020
Date of order
28/02/2020
27/03/2020
Great value for money canvass’s, and came within a week, it’s a shame the courier left the parcel outside my front door in the damp weather & didn’t bother to put a note thru my door letting me know it was there!!! It was outside for a couple of days!! But “my picture” contacted me and dealt with my complaint and I will use them again as my complaint was not with them but the couriers!!
4.33
Good

Date of publication
27/03/2020
Date of order
26/03/2020
27/03/2020
Very pleased with your service, speedy delivery and canvas is very good. Already had two! Thanks
5.00
Excellent

Date of publication
27/03/2020
Date of order
27/03/2020
27/03/2020
Great quality, efficient comms & a speedy delivery window. Thank you!
5.00
Excellent

Date of publication
27/03/2020
Date of order
26/03/2020
27/03/2020
The pictures are marvellous in terms of quality and v competitively priced. Your website was easy to access and use, despite me being tech adverse. Will definitely be ordering more from you. Thank you hugely.
5.00
Excellent

Date of publication
27/03/2020
Date of order
27/03/2020
27/03/2020
Very pleased with my purchase. Good price, fast delivery and good quality.
5.00
Excellent

Date of publication
27/03/2020
Date of order
26/03/2020
27/03/2020
Just Ordered My Next One. Thanks.
5.00
Excellent

Date of publication
27/03/2020
Date of order
27/03/2020
27/03/2020
Was told the photo couldn’t be made that big on canvas for quality reason but My Picture have done a fantastic job. Well pleased with the outcome
5.00
Excellent

Date of publication
27/03/2020
Date of order
14/03/2020
27/03/2020
Even in these hard times the service was brilliant The picture, cushion and mug I ordered all looked great This isn’t my first time using my picture and I would definitely use again
5.00
Excellent

Date of publication
27/03/2020
Date of order
27/03/2020
27/03/2020
Delighted with service. Thanks very much.
5.00
Excellent

Date of publication
27/03/2020
Date of order
27/03/2020
27/03/2020
Amazing pictures good quality
5.00
Excellent

Date of publication
26/03/2020
Date of order
26/03/2020
26/03/2020
Always an excellent service. Good quality, reasonable prices and prompt delivery.
5.00
Excellent

my-picture.co.uk customer reviews

my-picture.co.uk

canvas, photos & pictures

my-picture.co.uk was certified by Trusted Shops on 26/07/2010.

my-picture.co.uk transforms your favourite photos and pictures into an artwork by printing them onto high quality fibre artist cotton canvas. Due to the high levels of white in artists' linen canvas, the colours of your original image are reproduced exactly. Another huge advantage is the brilliance of the colours.

Contact
Am Gleisdreieck 5
50823 Köln
Germany
Tel: +49 (0)1805-226827
14 Cent/min from landlines. Higher fees may be applicable for calls from mobile phones.
Fax: +49 (0)180 5 226828
info@my-picture.co.uk
my-picture.co.uk
Owner
United Arts GmbH
Am Gleisdreieck 5
50823 Köln
Germany
Trade register
Amtsgericht Köln HRB 76098
Authorized representative
Philipp Mühlbauer
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with my-picture.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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