Certificate for my-picture.co.uk

No. XA23268EE136744E72B57C71AC6D9ABB5
 

Approved on
26/07/2010
Valid until
25/07/2021
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for my-picture.co.uk



Excellent

4.70/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 8,396 Trusted Shops reviews collected in the last 12 months.
In total, my-picture.co.uk has already collected 54,442 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
06/07/2020
Date of order
08/06/2020
06/07/2020
Top quality framed photo. Good quality picture cushion. Photo blanket had a fault but after sending email with picture they confirmed a new one will be sent which I am happy about. I thought the neo face masks were not very good, fortunately they were inexpensive, I shall not be using them. Have used this company a lot over the last year and would highly recommend them
3.67
Good

Date of publication
06/07/2020
Date of order
06/07/2020
06/07/2020
These products are top quality and I love the fact they will last forever and they make thoughtful gifts for loved ones.
4.33
Good

Date of publication
06/07/2020
Date of order
22/06/2020
06/07/2020
Absolutely beautiful picture have recommended to all my friends and family
5.00
Excellent

Date of publication
06/07/2020
Date of order
06/07/2020
06/07/2020
Very quick delivery and communication was excellent
5.00
Excellent

Date of publication
06/07/2020
Date of order
06/07/2020
06/07/2020
Fabulous quality pictures at amazing prices
5.00
Excellent

Date of publication
06/07/2020
Date of order
20/06/2020
06/07/2020
I have purchased items from my-picture a few times. The delivery and communication is good. But they last image I ordered came with marks and scratches on the canvas, ruining the quality of the design. I asked for it to be re-printed and the second one came worse than the first! The lack of quality control is appalling. I would not use again, or recommend.
3.00
Fair

Date of publication
06/07/2020
Date of order
12/06/2020
06/07/2020
Dealt with others but My Picture by far the best to deal with and the quality!
5.00
Excellent

Date of publication
06/07/2020
Date of order
22/06/2020
06/07/2020
Very easy site to use. Face coverings are light and easy to wear, and it's great they are washable which makes the reuseable
4.67
Excellent

Date of publication
06/07/2020
Date of order
16/06/2020
06/07/2020
Very pleased with this product.
4.67
Excellent

Date of publication
06/07/2020
Date of order
22/06/2020
06/07/2020
The goods are perfect, so am very happy to give them as quality gifts, as planned, but the delivery was slow. It’s taken 2 weeks on average to receive them.
Although there is an address in London for the company, they were sent from their factory in Germany.
The goods arrived too late to give them as presents on their actual birthdays.
Just remember to order anything with plenty of time!
3.33
Fair

Date of publication
06/07/2020
Date of order
04/07/2020
06/07/2020
Outstanding service with outstanding pictures
5.00
Excellent

Date of publication
06/07/2020
Date of order
06/07/2020
06/07/2020
Package arrived on time and in excellent condition
5.00
Excellent

Date of publication
06/07/2020
Date of order
22/06/2020
06/07/2020
I have had a number of different products from here, they have all been excellent quality and value for money. I wouldn’t use any other service.
5.00
Excellent

Date of publication
06/07/2020
Date of order
21/06/2020
06/07/2020
All good.
5.00
Excellent

Date of publication
06/07/2020
Date of order
03/07/2020
06/07/2020
Discounts offered to family and friends afterwards aren’t always clear! And sometimes I would like that discount for myself rather than giving free prints to others.
4.00
Good

Date of publication
06/07/2020
Date of order
21/06/2020
06/07/2020
Excellent product with great service and delivery.
5.00
Excellent

Date of publication
06/07/2020
Date of order
21/06/2020
06/07/2020
Lovely picture delivered very quickly. Good product and service
5.00
Excellent

Date of publication
05/07/2020
Date of order
21/06/2020
05/07/2020
Absolutely awesome. I love them.
5.00
Excellent

Date of publication
05/07/2020
Date of order
05/07/2020
05/07/2020
I am so pleased with my recent purchase. The quality is outstanding for the price I paid, the canvas was an absolute bargain.
5.00
Excellent

Date of publication
05/07/2020
Date of order
05/07/2020
05/07/2020
Its a long time since I have been so pleased with the service I have received...thank you so much you made my receiving the canvases so much more pleasurable, you did exactly as you said you would... thank you thank you thank you
5.00
Excellent

Date of publication
05/07/2020
Date of order
21/06/2020
05/07/2020
Great web site, easy to understand and use, Quick delivery.
5.00
Excellent

Date of publication
05/07/2020
Date of order
21/06/2020
05/07/2020
Hi I thought my purchase was really good. However there was one picture out of four that was way off colour looking grey rather than the intended white for the back ground. Perhaps it was the sending of picture that distorted it. I would have liked someone to have contacted me to check as it really was awful. However great price and love the other three pictures I purchased thank you
3.67
Good

Date of publication
05/07/2020
Date of order
21/06/2020
05/07/2020
Good quick excellent service
5.00
Excellent

Date of publication
05/07/2020
Date of order
20/06/2020
05/07/2020
Can’t fault them at all.
5.00
Excellent

Date of publication
05/07/2020
Date of order
21/06/2020
05/07/2020
Great product, well made and great quality.
5.00
Excellent

Date of publication
05/07/2020
Date of order
21/06/2020
05/07/2020
great thanks
5.00
Excellent

Date of publication
05/07/2020
Date of order
03/07/2020
05/07/2020
Very quick delivery
4.67
Excellent

Date of publication
05/07/2020
Date of order
21/06/2020
05/07/2020
Goods are v good.
Delivery is not good.
2.67
Fair

Date of publication
05/07/2020
Date of order
21/06/2020
05/07/2020
One picture slightly marked, but decided to keep, doesn’t really show in situ.
Otherwise excellent work, placing a further order shortly.
4.67
Excellent

Date of publication
05/07/2020
Date of order
05/07/2020
05/07/2020
Very pleased with my canvas. Good value for money and looks impressive on the wall.
5.00
Excellent

Date of publication
05/07/2020
Date of order
02/07/2020
05/07/2020
All I can say is WOW absolutely loved my canvas of my gorgeous dog , delivery was fab .Quality of picture brilliant and price fantastic , definetly recommend this company
5.00
Excellent

Date of publication
05/07/2020
Date of order
02/07/2020
05/07/2020
I have purchased a number of items from my-picture, great value for money, great quality and very prompt service. Would highly recommend.
5.00
Excellent

Date of publication
05/07/2020
Date of order
03/07/2020
05/07/2020
Would highly recommend the acrylic
5.00
Excellent

Date of publication
05/07/2020
Date of order
25/06/2020
05/07/2020
Well packaged and quick delivery
5.00
Excellent

Date of publication
05/07/2020
Date of order
03/06/2020
05/07/2020
Well pleas
9
5.00
Excellent

Date of publication
05/07/2020
Date of order
02/07/2020
05/07/2020
I ordered 9 photo's on acrylic glass, all of which have arrived in the correct sizes and beautiful color, they were a gift for my Mother and she loved them, each of them now have a place around the house and not only do they bring back some fantastic memories but look so clear and great, I am so very pleased with them.
Thank you. Steve Lane.
5.00
Excellent

Date of publication
04/07/2020
Date of order
02/07/2020
04/07/2020
Excellent we lost our dog Ruby before Christmas she was our baby. It's my husband 60th birthday si had 4 canvases made with her on and a mug beautiful thankyou cannot wait to see his face when he opens them thankyou xx
5.00
Excellent

Date of publication
04/07/2020
Date of order
02/07/2020
04/07/2020
Picture came quickly, looks fab very happy
5.00
Excellent

Date of publication
04/07/2020
Date of order
02/07/2020
04/07/2020
I was thrilled with both canvases, thank you :)
5.00
Excellent

Date of publication
04/07/2020
Date of order
02/07/2020
04/07/2020
Excellent quality photos and good quality frames. Very good service and very happy with the pictures. I’d definitely use again
5.00
Excellent

my-picture.co.uk customer reviews

my-picture.co.uk

canvas, photos & pictures

my-picture.co.uk was certified by Trusted Shops on 26/07/2010.

my-picture.co.uk transforms your favourite photos and pictures into an artwork by printing them onto high quality fibre artist cotton canvas. Due to the high levels of white in artists' linen canvas, the colours of your original image are reproduced exactly. Another huge advantage is the brilliance of the colours.

Contact
Am Gleisdreieck 5
50823 Köln
Germany
info@my-picture.co.uk
my-picture.co.uk
Owner
United Arts GmbH
Am Gleisdreieck 5
50823 Köln
Germany
Trade register
Amtsgericht Köln HRB 76098
Authorized representative
Philipp Mühlbauer
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with my-picture.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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