Certificate for my-picture.co.uk

No. XA23268EE136744E72B57C71AC6D9ABB5
 

Approved on
26/07/2010
Valid until
25/07/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for my-picture.co.uk



Excellent

4.74/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 7,243 Trusted Shops reviews collected in the last 12 months.
In total, my-picture.co.uk has already collected 49,495 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
11/12/2019
Date of order
29/11/2019
11/12/2019
The product is excellent as well as my-picture customer service. The delivery communications may need some improvement
4.67
Excellent

Date of publication
11/12/2019
Date of order
29/11/2019
11/12/2019
I tried to use your editing but it was limited I actually did the same book 5 times from scratch because of lack of instructions couldn’t alter contrast and it wasn’t clear if my crop was going to be cropped again was pleased with result 8/10 but could have been better. forgot text as did it that many times not being able to save and continue rushed it before it froze or dropped out
3.67
Good

Date of publication
11/12/2019
Date of order
23/11/2019
11/12/2019
Usual high quality.
5.00
Excellent

Date of publication
11/12/2019
Date of order
29/11/2019
11/12/2019
my canvases and mugs were excellent quality it was just the delivery time on
the mugs canvases came within a week mugs came a week later other than
that excellent product
3.67
Good

Date of publication
11/12/2019
Date of order
28/11/2019
11/12/2019
Fantastic quality, sturdy construction and the delivery was quicker than stated when placing our order. Very pleased and will recommend to family and friends.
5.00
Excellent

Date of publication
11/12/2019
Date of order
29/11/2019
11/12/2019
Always used my pictures for canvas and acrylic reproductions. I prefer the acrylic finish for faithful colour reproduction but both are very good.
5.00
Excellent

Date of publication
11/12/2019
Date of order
29/11/2019
11/12/2019
All good, recommend this company to anybody.
5.00
Excellent

Date of publication
11/12/2019
Date of order
29/11/2019
11/12/2019
Very quick service, great product.
4.00
Good

Date of publication
11/12/2019
Date of order
29/11/2019
11/12/2019
Well made canvas made from an uploaded photo. Have used this company before and always pleased
5.00
Excellent

Date of publication
11/12/2019
Date of order
29/11/2019
11/12/2019
Good Price - excellent quality and service
5.00
Excellent

Date of publication
11/12/2019
Date of order
28/11/2019
11/12/2019
Ecellent service
5.00
Excellent

Date of publication
11/12/2019
Date of order
27/11/2019
11/12/2019
Extremely happy with the prompt service and delivery. The quality of the canvas and print is very good. Highly recommend
5.00
Excellent

Date of publication
11/12/2019
Date of order
29/11/2019
11/12/2019
Delivered what they promised. Especially I am happy with their packaging and delivery.
5.00
Excellent

Date of publication
11/12/2019
Date of order
29/11/2019
11/12/2019
Very easy transaction. Great quality at a good price
5.00
Excellent

Date of publication
11/12/2019
Date of order
29/11/2019
11/12/2019
The goods arrived in 2 separate deliveries without explanation, but the items were as described and a good purchase at a competitive cost.
4.00
Good

Date of publication
11/12/2019
Date of order
29/11/2019
11/12/2019
Beautiful cushion cover with photo on and included the cushion as well. Great price, quick delivery and well packed.
5.00
Excellent

Date of publication
11/12/2019
Date of order
29/11/2019
11/12/2019
Great service
5.00
Excellent

Date of publication
11/12/2019
Date of order
28/11/2019
11/12/2019
Excellent canvas Excellent customer service. The end result was great
5.00
Excellent

Date of publication
11/12/2019
Date of order
28/11/2019
11/12/2019
Easy to order, high quality goods, well packaged and arrived on time.
4.67
Excellent

Date of publication
11/12/2019
Date of order
29/11/2019
11/12/2019
Was all brilliant. Great job. Recipientsoof the canvas prints are very happy.
5.00
Excellent

Date of publication
11/12/2019
Date of order
28/11/2019
11/12/2019
Took over a week to arrive but I put that down to the time of year
5.00
Excellent

Date of publication
11/12/2019
Date of order
29/11/2019
11/12/2019
Excellent product and service
5.00
Excellent

Date of publication
11/12/2019
Date of order
29/11/2019
11/12/2019
Loved the picture I was unsure when to expect the delivery which was a bit difficult but luckily I was home when it arrived
4.67
Excellent

Date of publication
10/12/2019
Date of order
28/11/2019
10/12/2019
Generally good although confusion over 2 packages one tracking number.
4.67
Excellent

Date of publication
10/12/2019
Date of order
28/11/2019
10/12/2019
Easy to upload photos, easy to order and fast delivery, though packaging was damaged the canvas prints were not.
5.00
Excellent

Date of publication
10/12/2019
Date of order
27/11/2019
10/12/2019
From selecting the type of print to uploading my photos the process is exceedingly easy. The resulting prints are superb, particularly the vibrant colours of the acrylics.
5.00
Excellent

Date of publication
10/12/2019
Date of order
28/11/2019
10/12/2019
PART OF THE ORDER HAS STILL NOT ARRIVED. WHAT HAS ARRIVED IS SHOP SOILED AND CUSTOMER SERVICE IS RUDE AND THROWING THE BLAME ON MY PHOTOS ON WHICH YOU CAN CLEARLY SEE THE DAMAGE. WON'T DEAL WITH THEM AGAIN
1.00
Very Poor

Date of publication
10/12/2019
Date of order
28/11/2019
10/12/2019
I had a problem with a picture I accidentally duplicated... I sent customer service an email explaining and they were excellent... they replied within 24 hours and refunded 40 of the duplicated picture and gave me 50 off my next order... was really impressed and would highly recommend
4.67
Excellent

Date of publication
10/12/2019
Date of order
27/11/2019
10/12/2019
Great photo with prompt delivery
5.00
Excellent

Date of publication
10/12/2019
Date of order
10/12/2019
10/12/2019
item came early looked better than i through it would
5.00
Excellent

Date of publication
10/12/2019
Date of order
16/11/2019
10/12/2019
Great service
4.67
Excellent

Date of publication
10/12/2019
Date of order
28/11/2019
10/12/2019
Would buy from again
5.00
Excellent

Date of publication
10/12/2019
Date of order
26/11/2019
10/12/2019
Excellent service. Will use again.
5.00
Excellent

Date of publication
10/12/2019
Date of order
10/12/2019
10/12/2019
I have ordered canvas pictures and a personalised pillow from my-picture and can only say how pleased I am with the quality and price of the items. I will definately be recommending.
5.00
Excellent

Date of publication
10/12/2019
Date of order
28/11/2019
10/12/2019
Easy to order. Quick delivery.
My canvas print is excellent.
No problem whatsoever.
5.00
Excellent

Date of publication
10/12/2019
Date of order
27/11/2019
10/12/2019
Very pleased.
4.33
Good

Date of publication
10/12/2019
Date of order
27/11/2019
10/12/2019
Very good product and speedy delivery.
4.67
Excellent

Date of publication
10/12/2019
Date of order
28/11/2019
10/12/2019
Great product, great gift
5.00
Excellent

Date of publication
10/12/2019
Date of order
28/11/2019
10/12/2019
Great product, great price
5.00
Excellent

Date of publication
10/12/2019
Date of order
28/11/2019
10/12/2019
quality and reproduction very goodonly problem is hermes delivery lets down a perfect transaction,but this problem exists with other sellers also.
4.33
Good

my-picture.co.uk customer reviews

my-picture.co.uk

canvas, photos & pictures

my-picture.co.uk was certified by Trusted Shops on 26/07/2010.

my-picture.co.uk transforms your favourite photos and pictures into an artwork by printing them onto high quality fibre artist cotton canvas. Due to the high levels of white in artists' linen canvas, the colours of your original image are reproduced exactly. Another huge advantage is the brilliance of the colours.

Contact
Am Gleisdreieck 5
50823 Köln
Germany
Tel: +49 (0)1805-226827
14 Cent/min from landlines. Higher fees may be applicable for calls from mobile phones.
Fax: +49 (0)180 5 226828
info@my-picture.co.uk
my-picture.co.uk
Owner
United Arts GmbH
Am Gleisdreieck 5
50823 Köln
Germany
Trade register
Amtsgericht Köln HRB 76098
Authorized representative
Philipp Mühlbauer
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with my-picture.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.