Reviews for AC Silver



Excellent

4.99/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 36 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 143 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
14/02/2018
Date of order
14/02/2018
14/02/2018
Beautiful object arrived beautifully packaged. I am very pleased with my purchase.
5.00
Excellent

Date of publication
10/02/2018
Date of order
10/02/2018
10/02/2018
Your eye for the fine detail is highly appreciated The ring I selected was supported with a certificate and a short close-up movie. That made a big difference in choosing the ring. Especially because its going to be the ring with I am going to ask my girl to marry me.

The ring arrived safely in a beautiful box and looks stunning
5.00
Excellent

Date of publication
08/02/2018
Date of order
08/02/2018
08/02/2018
I have been a customer of AC Silver for at least 12 years and they have never failed to be fully reliable and delightful to deal with. I have bought many items of exquisite jewellery and also collectables. All of these unique pieces come with full certification and are beautifully presented and packaged. I specify a day for delivery and without fail it arrives on time. I highly recommend them.
5.00
Excellent

Date of publication
02/02/2018
Date of order
02/02/2018
02/02/2018
AC Silver were simply brilliant. Andrew and Rachel were wonderful & their customer service was second to none. I was looking for an engagement ring but couldn't find it until I saw it on their site. Buying on line was challenging for me but their no quibbles return policy reassured me. It arrived beautifully packaged with all the paperwork. The ring is gorgeous and isn't going back Thank you x
5.00
Excellent

Date of publication
22/01/2018
Date of order
18/01/2018
22/01/2018
From America... we had the pleasure of working with AC Silver on the purchase of a lovely cameo necklace. They responded quickly and were most professional Our transaction went very smoothly; and the cameo was simply marvelous To know that we could contact a jeweler in the UK that we did not know at all and find such excellent service and satisfaction is amazing.
5.00
Excellent

Date of publication
13/01/2018
Date of order
13/01/2018
13/01/2018
My girlfriend picked out a wonderful antique (c.1920) pearl & diamond ring. She hinted it was an ideal engagement ring... Unknown to her, I'd bought the ring on-line. The experience was fantastic. I was kept informed via email, the delivery was fast, and the ring well packaged. The ring was exactly as described and came with all manner of info. Thanks ACSilver P.s. she said yes Cheers, Rob
5.00
Excellent

Date of publication
10/01/2018
Date of order
10/01/2018
10/01/2018
I saw a bone handled carving set late one evening and e mailed AC Silver. The response was fast and under 4 days later my item was delivered. It's always a gamble buying antiques online. . . but in this case the beautiful carving set exceeded expectations. Also nice that delivery and insurance during transit were both included in the price.
5.00
Excellent

Date of publication
04/01/2018
Date of order
04/01/2018
04/01/2018
Excellent experience.
5.00
Excellent

Date of publication
03/01/2018
Date of order
03/01/2018
03/01/2018
I have bought beautiful jewellery twice from this shop and on both occasions the experience was very positive. The friendly staff were very patient and helpful and I am absolutely thrilled with my beautiful ring. Love the fact that I received detailed diamond reports with my purchase and everything was packaged beautifully. Would recommend anyone wanting a very special piece to use AC Silver.
5.00
Excellent

Date of publication
02/01/2018
Date of order
02/01/2018
02/01/2018
The items are are always well packaged and are exactly as described.
It is a pleasure to purchase an article online from a business , where one has never been disappointed in what one has purchased.
5.00
Excellent

Date of publication
06/12/2017
Date of order
06/12/2017
06/12/2017
I recently bought an item at AC Silver and it is a great one and I am very pleased with. It is of high quality.

I am so much deighted and grateful for the assistance of the company staf and for the Director's help himself.

I high recommended to purchase in this company.
5.00
Excellent

Date of publication
31/10/2017
Date of order
31/10/2017
31/10/2017
I am delighted with the silver dish. It arrived in excellent condition and in exceptional time. Your service was given in a courteous and professional manner. I have ordered many items over the internet, but have never been attended to so well Well done AC Silver
5.00
Excellent

Date of publication
23/10/2017
Date of order
23/10/2017
23/10/2017
Very professional company to deal with.
5.00
Excellent

Date of publication
18/10/2017
Date of order
18/10/2017
18/10/2017
Perfect transaction in all aspects of this purchase
5.00
Excellent

Date of publication
30/09/2017
Date of order
30/09/2017
30/09/2017
I recently bought a handsome, one-of-a-kind, pair of cufflinks from this shop.
It arrived within a week (free shipping) to Hawaii............beautifully packaged
and included a thoughtful appraisal for insurance purposes.
More STARS needed for this exceptional shop
5.00
Excellent

Date of publication
20/09/2017
Date of order
20/09/2017
20/09/2017
The magnificent candlesticks arrived yesterday evening as you promised. Delivery was super quick and the packing was meticulously perfect. Your service from beginning to end is excellent irrespective of what the value of the object is. Andrew you and your staff are very professional and communication ran smoothly throughout the process. Your service is second to none.
5.00
Excellent

Date of publication
15/09/2017
Date of order
15/09/2017
15/09/2017
Such a pleasurable experience dealing with A C Silver. They are courteous, professional and very helpful from initial enquiry to receipt of goods, which was beautifully presented and gift wrapped. Detailed information regarding the purchase for insurance purposes. I would have no hesitation in recommending them.
5.00
Excellent

Date of publication
13/09/2017
Date of order
13/09/2017
13/09/2017
My stunning diamond brooch has arrived; beautifully presented and so carefully packaged and documented. I had high hopes for it and it has surpassed my expectations. Thank you, Andrew and your staff, for the meticulous care you have shown to me throughout, from my initial enquiry to final purchase; the process has been an absolute pleasure; your service is second to none. Until the next time
5.00
Excellent

Date of publication
04/09/2017
Date of order
04/09/2017
04/09/2017
I found AC Silver after months of searching for the perfect engagement ring.
Andrew made the entire process 100 painless, ensuring I was well informed before proceeding with purchase. Once purchase was complete,the ring arrived within 24x hours, immaculately packaged.The ring exceeded all expectations, just as Andrew promised it would Andrew takes great pride in his work, and it really shows
5.00
Excellent

Date of publication
22/08/2017
Date of order
22/08/2017
22/08/2017
Friendly and efficient service, excellent discrete packaging and very satisfactory purchase
5.00
Excellent

Date of publication
09/08/2017
Date of order
07/08/2017
09/08/2017
Everything about our purchase was 5 star - communication, honesty, professionalism, kindness, and - of course - the ring which went well beyond our expectations in beauty, quality and satisfaction. Genuine pleasure to encounter this fine business.
5.00
Excellent

Date of publication
31/07/2017
Date of order
31/07/2017
31/07/2017
I received the Mermaid Salts today and I was beyond delighted with how incredible they are.They are remarkable and I am without doubt they have enchanted all the people privileged to have viewed them in person.This transaction has been so very effortless and with the up most of cordial professionalism. I would without hesitation conduct business with you again.
5.00
Excellent

Date of publication
24/07/2017
Date of order
24/07/2017
24/07/2017
I was delighted to find just the watch chain I had been looking for over many years. The detailed description and pictures were exact.
Andrew replied promptly to my enquiry.
Payment and delivery was prompt and efficient and the chain was exactly as depicted on the web everything that I had hoped it would be.
AC Silver is very impressive and their web site is well worth a look.
5.00
Excellent

Date of publication
11/07/2017
Date of order
11/07/2017
11/07/2017
I was extremely impressed by the plateau. The detail is so sharp and it is truly magnificent.It is a centrepiece on its own and has highlighted the punch bowl that I had previously bought from you. I am really glad to own it and I really would like to thank you for all the superb items that you put on your site.
5.00
Excellent

Date of publication
24/06/2017
Date of order
24/06/2017
24/06/2017
Delivery from AC was as promised but two additional days delayed delivery in the US. Help and information from AC Silver was excellent. The quality of the ring is very good, and pleased my wife.

I am impressed with AC Silver experience, knowledge, and enthusiasm. I have met with jewelers across the world due to my job travel- AC Silver exceeded my expectations.
4.67
Excellent

Date of publication
15/06/2017
Date of order
15/06/2017
15/06/2017
Dealing with Mr. Campbell was the paradigm of how a business transaction should take place. More than that, he took pains to make everything clear and pleasant. As a collector, I would love the opportunity to interact with him again.
5.00
Excellent

Date of publication
31/05/2017
Date of order
31/05/2017
31/05/2017
A marvellous transaction abetted by the courteous and super-attentive Andrew Campbell himself - with our request for details (for a claret jug) dealt with promptly over a bank holiday weekend.
Fantastic customer service, and meticulous packing of a beautifully restored and cleaned piece, altogether a very happy ending.
5.00
Excellent

Date of publication
05/05/2017
Date of order
03/05/2017
05/05/2017
Excellent service, product and delivery time
5.00
Excellent

Date of publication
03/05/2017
Date of order
03/05/2017
03/05/2017
I cannot describe the delight I felt when opening my exquisitely presented package. Andrew obviously takes great pride in what he does. The experience is so much greater than just buying an item from him. My ring was everything I expected and more. The descriptions and images on his site are so informative. I would have no hesitation in recommending him, and will definitely visit on-line again.
5.00
Excellent

Date of publication
01/05/2017
Date of order
01/05/2017
01/05/2017
Everything about this purchase was excellent. I would be only too pleased to buy again from Mr Campbell.
5.00
Excellent

Date of publication
03/04/2017
Date of order
03/04/2017
03/04/2017
French Antique Diamond & Ruby Ring:
Wow what can I say The ring is stunning, your customer service is the best that I have ever received, the ring is breath taking the gift wrapping was just beautiful this is the first time I have received anything packed so well. I am absolutely thrilled with the ring it is perfect - thank you so much. STUNNING
5.00
Excellent

Date of publication
31/03/2017
Date of order
31/03/2017
31/03/2017
Our coffeepot was expertly packed and arrived exactly as described. Every communication with Andrew was gracefully helpful. We could not be more pleased
5.00
Excellent

Date of publication
25/03/2017
Date of order
25/03/2017
25/03/2017
The goods I received were as described on the list. ACS was very prompt in acknowledging my order. I was also very impressed with how prompt the delivery was. The jewelry box inside the package was elegantly wrapped. It was such a pleasant experience to do business with ACS. I would highly recommend ACS to my friends and relatives. Thanks Alen for your personal attention to my order.
5.00
Excellent

Date of publication
21/03/2017
Date of order
21/03/2017
21/03/2017
This company specialises in high end Silver and ancillary products.

The quality of Service and the 'product bundle' are of a sound and professional company.

I would have no hesitation or concern in further transactions. However, there is a premium to be paid when dealing at this level.
5.00
Excellent

Date of publication
09/03/2017
Date of order
09/03/2017
09/03/2017
From begining to the end it was complitely perfect contact with vendor . On all my quastions I have had concrete answers. Very high level of all actions without mistakes . Indeed one of the bestest vendors at all .
5.00
Excellent

Date of publication
23/02/2017
Date of order
23/02/2017
23/02/2017
I received excellent service. There was immediate response to my order and I
was kept very well informed throughout. I received my order very promptly----
much faster than I had expected. My order was expertly packed and the item
itself was beautifully presented. I highly recommend this seller and would happily order from him again.
5.00
Excellent

AC Silver customer reviews

AC Silver

Antique Silverware & Diamond and Gemstone Jewellery

AC Silver specialises in antique sterling silver in addition to antique, vintage and contemporary diamond and gemstone jewellery. Supplementing the retail premises in the North East of England, AC Silver has a high quality website which offers 1600 unique items of jewellery and silverware for sale. Each piece is clearly described, and benefits from having a product video and multiple images, so you can truly appreciate the beauty of any item before purchasing. With a large worldwide base AC Silver offers FREE International shipping. All items are individually quality checked, polished and professionally packed on dispatch ensuring not only high quality acquisitions, but a service to match.

Contact
35b St Georges Terrace, Jesmond
NE2 2SU Newcastle Upontyne
United Kingdom
enquiries@acsilver.co.uk
AC Silver

Owner
Andrew Stuart Campbell
35b St Georges Terrace, Jesmond
NE2 2SU Newcastle Upontyne
United Kingdom
Authorized representative
Gemma Tubbrit
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with AC Silver in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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