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Top positive review
Feb 7, 2024
Verified review
De afgelopen maand (Januari) 2x een bestelling gedaan, voor mijn poedel en mezelf natuurlijk 😉 want fijne producten werken fijn voor zowel het baasje als het beestje 😊 het was al een poosje geleden maar ik was blij verrast door de nieuwe website en vervoerder. De website werkt erg prettig en duidelijk en de vervoerder is top! De eerste keer heb ik een express zending gedaan omdat ik een nieuwe trimtafel nodig had en die had ik snel. De tweede bestelling was eigenlijk net zo snel. De artikelen waren netjes verpakt en ik kreeg er een leuk presentje bij. De eerste keer even gesproken met de klantenservice (chat) en ze waren uitermate vriendelijk en behulpzaam. En ik, of wij, zijn tevreden met de fijne producten. Tot de volgende keer, Transgroom.
So sadly my order was came defective during production, was not exactly like must be and not work properly also not cheap. I try contact seller and send 4 emails with photo but no one answered... I just recive today email ther will be another courier, but I don't know with what. Nothing explains realy upset.
Prior to purchasing, I chatted with a, very friendly, transgroom representative. The price of the brush I ended up buying was not the cheapest internationally, but ok. The brush was promptly shipped, and I received it in good order. The quality of the brush is very good: my cat's coat looks better when groomed with this brush, than it did when groomed with my former brush. On the downside: shipping costs could have been cheaper, or even free shipping could have been offered.
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Answer by transgroom.com/en
4 days ago
Thank you so much for your amazing words. Thank you, very appreciated!! Hope to you soon again on the Transgroom chat & Shop . About the Shipping cost , we are offering free shipping , however, there is always a threshold, what's different from country to country. So i hope you understand this point of view. but once again , thank you so much. Kind regards, x
9 days ago
Verified review
The best complete online pet store!
I own a gromming salon in Luxembourg and Transgroom is a trusted and the best grooming store to provide my salon. Delivery cost are low and always on time!
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Answer by transgroom.com/en
4 days ago
Thank you so much for your lovely words and very positive feedback about our Transgroom Company, thank you , very Appreciated .
Mar 27, 2024
Verified review
Het personeel is heel erg vriendelijk en behulpzaam. De producten zijn van heel goede kwaliteit en werden heel snel geleverd
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Answer by transgroom.com/en
Mar 28, 2024
Hallo Leonel, hartelijk dank voor je bericht. Heel leuk om te horen. Dank je wel. xx
4 days ago
Verified review
Desde la comodidad de la web lo fácil que es y el servicio ofrecido rapido y eficaz recomendable 100x100
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6 days ago
Verified review
TOP !!
mijn eerste 2 scharen aangekocht….het zullen niet de laatste zijn 😉
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Answer by transgroom.com/en
4 days ago
Hoi Anja, dank je wel voor jouw berichtje . Heel erg leuk om te horen dat je tevreden bent van onze scharen , geef gerust een seintje als we je verder met iets kunnen helpen. Vele groetjes...
Apr 2, 2024
Verified review
Good handling of the order. A lot of articels available.
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Answer by transgroom.com/en
Apr 3, 2024
I'm very glad you've had a good experience with us. Thank you for your nice review. x
12 days ago
Verified review
I am very satisfied with the service during my purchase
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Answer by transgroom.com/en
9 days ago
Thank you so much! xx
Apr 7, 2024
Verified review
Fast delivery, good products, great customer service
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Answer by transgroom.com/en
Apr 9, 2024
Thank you so much for your nice review. xx
19 hours ago
Verified review
Fast and safe delivery, fast ordering
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Apr 11, 2024
Verified review
is perfekt - German language maybe :-)
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Answer by transgroom.com/en
Apr 11, 2024
Hallo, vielen Dank für Ihre schöne Bewertung. Sie können immer nach Phyline oder Sabine fragen, wenn Sie anrufen. Unsere deutsche Sprache ist nicht perfekt, aber wir tun unser Bestes, um Kunden auf Deutsch zu helfen, wenn es nötig ist. Ich wünsche Ihnen einen schönen Tag. :-)
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