Henri Willig Cheese Reviews:
475 reviews in the last 12 months1,101 total reviews
Excellent
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Top positive review
Sep 16, 2023
Verified review
We had tried Henri Willig a few years ago when we were in Amsterdam, so we knew that it was a premium cheese and that we liked it. We were in Rotterdam recently and visited the shop located in the Markthal. The gentleman there was very helpful. We were able to try several different cheeses and choose our favorite. I decided that I wanted to bring home about 10 hunks of cheese as gifts, so the nice man talked with me about shipping. I placed an order when I got home, and the service was excellent. Easy to use website, and we ordered 2 organic and 8 Extra Old Cow Cheese (our favorite). The cheese arrived 2 days later via FedEx. Everyone who I have given the cheese to has enjoyed it as much as my husband and I do. I love being able to share things that we find on our travels with family and friends, and was a grand slam gift. And there might be a few hunks of cheese in my refrigerator that were a gift to my husband and me. We like eating the cheese as part of a charcuterie board, but I’ve heard back from a couple of people, one who has used the cheese in an omelet and one who has made grilled cheese sandwiches with it. I believe I’ll be ordering again.
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Top negative review
Sep 5, 2023
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I made my order on August 19th, 2023 and have YET to receive any update about my order, let alone my order itself. Nothing has been delivered to me and the last I checked, it said that the label has been put on it, but it hasn't even left the facility yet! For someone who was planning on being a long time customer, this is very sad and am not interested in making any orders in the future with poor customer service like this.
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Reviews for Henri Willig Cheese
Apr 12, 2024
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The cheese gets 5 stars! The whiskey cheese is amazing and I'd like to get more. If I'd realized how much I would have liked it, I would have e ordered six pieces! I hope it becomes part of the regular line.
However the crackers arrived in crumbs 😔. Nothing was in box to keep them from being thrown about in shipping. One loose piece of paper was worthless.
Crackers should have "bubble wrap" around the bag to avoid breaking. The bits I was able to taste had good flavour.
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Answer by Henri Willig Cheese
11 days ago
Thank you for your positive review! We appreciate your feedback about our whiskey cheese. Luckily it's still available all year round, so there's still time to order more.
We are sorry that you did not receive the crackers in perfect condition, of course we have already refunded you the corresponding amount. With Henri Willig you can always be sure - you only pay for the best quality.
In future, please do not hesitate to contact the Henri Willig Customer Care Team directly at webshop@henriwillig.com if you have any questions or problems. We look forward to assisting you.
Mar 29, 2024
Verified review
Cheese is excellent, but very disappointed in the Fedex delivery service. We paid over $25.00 for delivery of four baby cheeses, with a 2 day delivery promise. I checked status several times to see that there was a delay. Delivery time was more than 6 days. Cheese still wonderful, but delivery needs to be better or the delivery charge needs to be less.
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Answer by Henri Willig Cheese
Mar 29, 2024
It is a real shame that you never received your delicious cheese package. We are all the more pleased that we were able to send you another parcel of deliciously fresh Henri Willig cheese straight away. Please never hesitate to contact Henri Willig at webshop@henriwilli.com if you have any questions or requests regarding your order.
Your Henri Willig Customer Care Tam
Apr 11, 2024
Verified review
Stumbled on this brand during a city break from Ireland. Absolutely the best cheese I have ever had in my life- and I'm a cheese connoisseur who tried many different brands, countries, types. So I'm ordering and only ever eating this cheese ever since the visit. Absolutely the best!!!
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Answer by Henri Willig Cheese
12 days ago
Thank you for your kind words and for being a loyal customer! We are humbled by your positive review and delighted that you have found our cheese with chili, red pesto and garlic as well as the smoked cheese to be the best. We strive to provide an exceptional experience for all of our customers.
Your Henri Willig Customer Care
Apr 2, 2024
Verified review
I am lactose intolerant, but I can eat goat cheese garlic and herbs cheese. I really enjoy the flavor. One day, I made a grilled cheese sandwich using this cheese. It was the best grilled cheee sandwich I have ever had.
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Answer by Henri Willig Cheese
Apr 4, 2024
Thank you for your positive feedback! We are so glad to hear that our goat cheese garlic and herbs cheese worked perfectly for your grilled cheese sandwich. We take great pride in delivering flavorsome products that meet the needs of our customers.
We are really pleased that you can enjoy Henri Willig goat's cheese even if you are lactose intolerant. And please - share your recipe suggestions with the whole Henri Willig Cheesefamily on Instagram, TikTok or Facebook. We can't wait to see your delicious photos.
Your Henri Willig Customer Care Team
9 days ago
Verified review
Cheese is very good, but the customer service was horrible. Nobody didn't answer my emails in english and the details when you can collect your products from stores wasn't clear
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Answer by Henri Willig Cheese
9 days ago
Thank you for your feedback. We apologize for any confusion regarding the customer service and the collection details from stores. We strive to provide excellent customer service and we are continuously improving our services.
Your Henri Willig Customer Care
12 days ago
Verified review
Great Company
The Henri Willing Cheese Company gives good reliable service and sells very good products for a fair price. I very much enjoy their cheeses.
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Answer by Henri Willig Cheese
11 days ago
Thank you for your kind words and we're glad to hear that you enjoy our products. We are delighted to count you among our regular customers. We would be delighted to meet you one day in person at one of our stores in the Netherlands, Germany and Austria.
Your Henri Willig Customer Care Team
Mar 31, 2024
Verified review
We did the shopping after a relative provided a good feedback about the Henri Willing. The delivery was quick and the cheese were delisious.
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Answer by Henri Willig Cheese
Apr 4, 2024
Thank you for your kind words and for choosing Henri Willing. We appreciate your feedback and are glad to hear the delivery was quick and the Coconut Cheese is delicious.
Your Henri Willig Customer Care Team
Apr 13, 2024
Verified review
The most flavorful cheeses, an excellent ordering experience. I am in Seattle and myborder was on my porch in 4 days!
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Answer by Henri Willig Cheese
11 days ago
Thank you for your kind words and for sharing your positive experience. We ourselves are always pleasantly surprised that our cheeses can be enjoyed on the other side of the globe 4 days after ordering.
Your Henri Willig Customer Care Team
Mar 30, 2024
Verified review
Great cheese. You could improve website to make it more clear that the sausage cannot be delivered to an address.
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Answer by Henri Willig Cheese
Apr 4, 2024
Thank you for your feedback. We appreciate you taking the time to review our cheese and we are constantly striving to improve our website so that customers have the best experience possible. We ask for your understanding that certain products may not be sent to all countries due to import regulations.
Your Henri Willig Customer Care
4 days ago
Verified review
Excellent online shopping!
Excellent online shop with fantastic yummy products and quick and safe deliveries!
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Answer by Henri Willig Cheese
4 days ago
Thank you for your kind words! We are pleased to hear that you enjoyed the goat cheese, the sausage, the honey and all the other dutch delicacies and your delivery experience.
Hope to see you soon again in the Henri Willig Webshop.
Your Henri Willig Customer Care Team
Apr 2, 2024
Verified review
Quality and flavor are tremendous
Quality and flavor
International shipping was not 3 days, it was two weeks.
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Answer by Henri Willig Cheese
Apr 4, 2024
Thank you for taking the time to share your experience - we value feedback from our customers. We strive to provide the highest standards of quality and flavor and are sorry for any delay in international shipping. We appreciate your continued support.
Your Henri Willig Customer Care Team
13 days ago
Verified review
Very fast shipping and amazing quality cheese as always!
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Answer by Henri Willig Cheese
11 days ago
Thank you for your great review! We are glad to hear that you love our cheese with herbs, garlic, cumin and all the other flavors. And the very fast shipping!
Your Henri Willig Customer Care Team
Apr 9, 2024
Verified review
Thank you so much for shipping fast.
Appreciate.
Ali
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Answer by Henri Willig Cheese
Apr 10, 2024
Thank you for your kind words, Ali! We are very glad to hear that you received your Henri Willig smoked cheese with Jalapeno so fast.
Your Henri Willig Customer Care Team
Apr 9, 2024
Verified review
Excellent cheese and great customer service!
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Answer by Henri Willig Cheese
Apr 10, 2024
Thank you for your feedback! We are glad you enjoyed our smoked goat cheese and the cow cheese with truffel and appreciate your kind words about our customer service.
Your Henri Willig Customer Care Team
Apr 6, 2024
Verified review
The quality of the cheese is excellent
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Answer by Henri Willig Cheese
Apr 8, 2024
Thank you for the kind words! We are delighted to know that the quality of our cheese with herbs & garlic, cumin, and italian herbs were to your satisfaction.
Your Henri Willig Customer Care Team
Apr 9, 2024
Verified review
always good service
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Answer by Henri Willig Cheese
Apr 10, 2024
Thank you for your kind words. We are delighted to hear that you have enjoyed our service.
Your Henri Willig Customer Care Team
JV
julius v.
morkhoven
Apr 12, 2024
Verified review
voor mij alles oke
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Answer by Henri Willig Cheese
11 days ago
Bedankt voor de feedback! Wij waarderen het dat u de tijd neemt om uw ervaring te delen en zijn erg blij dat je de jonge geitenkaas en schapenkaas zo lekker vindt.
Uw Henri Willig Customer Care Team
2 days ago
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4 days ago
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5 days ago
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