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solarplexius.co.uk
Reviews:

191 reviews in the last 12 months712 total reviews  

4.48
Good

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Top positive review

10 Jul 2023
 Verified review
Exceptional and fast delivery, with inside a week! Followed the YouTube descriptive video and fitted all 7 pre-cut perfectly fitting sun shades in less than 20 minutes. This will, not only provide sun protection for my grandchildren and other passengers, but it will also create a cooler interior for my three dogs during transit. See the difference between the rear passenger window (solarplexius applied) and the front passenger window (no sun protection). It also gives exceptional security not allowing the inside of the car to be visual through the fitted windows! Thank you Solarplexius for an innovative and affordable product, saving me around £194 if I had purchased Volvo manufactured sun screens at £146 for pair of rear doors and a further £194 for a set of 3 luggage compartment protectors.

Top negative review

5 Feb 2024
 Verified review
Your advert didn’t give any indication that you can not use your back seat windows after installation
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Reviews for solarplexius.co.uk

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31 Mar 2024
 Verified review
Fast delivery. Excellent customer support as I received a call to find out if my Freelander 2 had one or two electrical connections. I had never even known about this. Easy installation and very durable. It’s not a thin film but a strong and flexible product.
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Answer by solarplexius.co.uk
4 Apr 2024
Thank you so, so, much for your great review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to know we've achieved that with you. We look forward to serving you again.
3 Apr 2024
 Verified review
Not very happy. It's too dark and the material is thick and heavy for a large rear window and accordingly hangs in the middle and does not cover tightly. When vibrated, it visibly moves. And it's expensive for this quality.
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Answer by solarplexius.co.uk
8 Apr 2024
We're sorry to hear about your dissatisfaction with our product. Your feedback is valuable to us, and we're committed to making things right for you. Please reach out to us with some pictures and further information so we can better understand the issue you're facing and try to come with solutions. You can reply to this message or contact us at support@solarplexius.co.uk. We appreciate your patience and the opportunity to address your concerns.
2 days ago
 Verified review
The instructions say to install on rear door window unwind window, I unwound my window then try to install product and couldn't get it correctly, when window was wound up it scratched my new product.
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Answer by solarplexius.co.uk
16 hours ago
Thank you for bringing this issue to our attention, and we sincerely apologize for any inconvenience you experienced with our product. We deeply regret that the instructions provided did not meet your expectations, leading to the unfortunate scratching of the new panel during installation. To rectify this situation, we would like to offer you a replacement panel free of charge. However, to ensure that we send you the correct one, could you please specify which panel you scratched? Additionally, we would greatly appreciate your assistance in helping us improve our instructions. Your feedback is invaluable to us, and we are committed to enhancing our installation guides to prevent similar issues in the future. We will also provide further assistance to ensure that the installation process is smooth and successful for you. Once again, we apologize for any inconvenience caused, and we hope that you will consider updating your review rating based on our efforts to address your concerns and improve your experience. We look forward to hearing from you.
16 Apr 2024
 Verified review
Would have given 5 stars if the panel actually stuck to the glass, but there is a gap between the glass and the panel. Other than that it was easy to fit and was a prompt delivery.
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Answer by solarplexius.co.uk
13 days ago
Thank you so, so, much for your great review. We're so pleased that you had a good experience with us. We strive to make sure our customers have the best service and it's great to know we've achieved that with you. Unfortunately, not sticking to the windows is a characteristic of our product. We look forward to serving you again.
15 Apr 2024
 Verified review

Simplicity of fixing - but very dark

Simplicity of fixing. Would have got 5 stars if there was a choice of tints, the supplied is very, very dark. I'd have preferred a lighter tint.
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Answer by solarplexius.co.uk
16 hours ago
Thank you for your feedback, Alan! We understand your preference for a lighter tint, and we appreciate your suggestion. Your input helps us improve, and we'll certainly take it into consideration for future enhancements to our products, as of now, there is only one shade for the tints. If you have any further suggestions or questions, please don't hesitate to reach out. We look forward to serving you again in the future!
7 Apr 2024
 Verified review
Fast delivery great customer service excellent quality easy to fit looks well would recommend these to anybody looking to tint there vehicle
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Answer by solarplexius.co.uk
8 Apr 2024
Thank you so, so, much for your great review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to know we've achieved that with you. We look forward to serving you again.
9 days ago
 Verified review
The ease of fitting them, the quality is superb and will definitely be ordering a set for my other car.
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Answer by solarplexius.co.uk
8 days ago
Thank you so, so, much for your great review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to know we've achieved that with you. We look forward to serving you again.
10 days ago
 Verified review
Absolutely love my new blackout windows. Great service, Quick delivery, So easy to fit. Thank you ☺️
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Answer by solarplexius.co.uk
8 days ago
Thank you so, so, much for your great review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to know we've achieved that with you. We look forward to serving you again.
8 Apr 2024
 Verified review
That i got a call to confirm delivery. And delivery and also placing order was quick and easy.
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Answer by solarplexius.co.uk
10 Apr 2024
Thank you so, so, much for your great review. We're so pleased that you had an good experience with us. We would appreciate knowing what we could do better, considering your 4 stars review. We strive to make sure our customers have the best service and product possible. If we may help with anything, do not hesitate to reach us.
2 days ago
 Verified review
Easy to fit and good quality. Nice to have the choice to remove or refit as may be necessary.
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Answer by solarplexius.co.uk
16 hours ago
Thank you so, so, much for your great review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to know we've achieved that with you. We look forward to serving you again.
12 days ago
 Verified review
There blinds are top top.customer care are very good. Could be made easier to contactthem
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Answer by solarplexius.co.uk
11 days ago
Thank you so, so, much for your great review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to know we've achieved that with you. We look forward to serving you again.
4 Apr 2024
 Verified review

Fantastic

arrived quickly, great product and fantastic customer service
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Answer by solarplexius.co.uk
8 Apr 2024
Thank you so, so, much for your great review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to know we've achieved that with you. We look forward to serving you again.
5 Apr 2024
 Verified review
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Answer by solarplexius.co.uk
8 Apr 2024
Thank you so, so, much for your great review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to know we've achieved that with you. We look forward to serving you again.
RA
Rob A.
Llandudno
13 days ago
 Verified review
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Answer by solarplexius.co.uk
12 days ago
Thank you so, so, much for your great review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to know we've achieved that with you. We look forward to serving you again.
13 Apr 2024
 Verified review
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Answer by solarplexius.co.uk
13 days ago
Thank you so, so, much for your great review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to know we've achieved that with you. We look forward to serving you again.
12 Apr 2024
 Verified review
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Answer by solarplexius.co.uk
13 days ago
Thank you so, so, much for your great review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to know we've achieved that with you. We look forward to serving you again.
10 Apr 2024
 Verified review
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Answer by solarplexius.co.uk
13 days ago
Thank you so, so, much for your great review. We're so pleased that you had an good experience with us. We would appreciate knowing what we could do better, considering your 4 stars review. We strive to make sure our customers have the best service and product possible. If we may help with anything, do not hesitate to reach us.
8 Apr 2024
 Verified review
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Answer by solarplexius.co.uk
10 Apr 2024
Thank you so, so, much for your great review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to know we've achieved that with you. We look forward to serving you again.
2 days ago
 Verified review

Awful things!

Unfortunately these are horrible! The rear one has a major defect in it, so there is obviously no quality control! From the outside they give an awful looking silver tint as they are way too dark, and from inside looking out they have a really bad haze to them and again are way too dark for night driving. Unfortunately these will have to go straight in the bin, which is why I haven’t bothered contacting them about the defects on them.
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Answer by solarplexius.co.uk
16 hours ago
We're truly sorry to hear about the issues you've encountered with our product. Your experience certainly does not meet the high standards we strive to maintain for our customers. Regarding the defect in the rear panel, we want to assure you that such occurrences are extremely rare and not indicative of our usual quality control measures. We sincerely apologize for any inconvenience this has caused. As we understand that you are not satisfied with the product, we would like to offer you a full refund for your purchase. Please don't hesitate to reach out to us so we can arrange for the return and refund process. Once again, we apologize for any inconvenience this may have caused, and we appreciate your understanding and cooperation in this matter.
4 Mar 2024
 Verified review
Excellent service, excellent product, This is the second time I have purchased, over the years. Excellent and easy to fit, and of course remove if needed. I would highly recommend
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Answer by solarplexius.co.uk
7 Mar 2024
Thank you so, so, much for your great review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to know we've achieved that with you. We look forward to serving you again.