Certificate for Cuckooclocks.com

No. XB98E1EB793E3ACCAF31A54BFB48F3CDB
 

Approved on
03/08/2009
Valid until
02/08/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Cuckooclocks.com



Excellent

4.57/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 91 Trusted Shops reviews collected in the last 12 months.
In total, Cuckooclocks.com has already collected 909 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
19/02/2019
Date of order
19/02/2019
19/02/2019
Nice product, well packed.
5.00
Excellent

Date of publication
11/02/2019
Date of order
11/02/2019
11/02/2019
i'm very impress with this shop and service. keep its.
5.00
Excellent

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
I absolutely love my clock, its something I've always wanted.
5.00
Excellent

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Satisfied with everything about the product and service, except, I was disappointed that the price ended up being more than what advertised on the website. I was charged more than what was listed when I placed the order.
4.67
Excellent

Date of publication
30/01/2019
Date of order
30/01/2019
30/01/2019
Very good qualiyy
5.00
Excellent

Date of publication
22/01/2019
Date of order
22/01/2019
22/01/2019
I was very pleased with the order process and the delivery It took a little longer than was expected but was not an issue with me. I was informed along the way with the tracking system I would definitely order from you again I did worry a bit with it coming from outside the US, but no problem at all.
5.00
Excellent

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
Beautiful. Great quality
5.00
Excellent

Date of publication
09/01/2019
Date of order
06/01/2019
09/01/2019
Amazing products.
4.33
Good

Date of publication
08/01/2019
Date of order
08/01/2019
08/01/2019
the order was received here in USA quick. I appreciate it
5.00
Excellent

Date of publication
07/01/2019
Date of order
07/01/2019
07/01/2019
ALL IS CORRECT NO PROBLEM
5.00
Excellent

Date of publication
06/01/2019
Date of order
06/01/2019
06/01/2019
Very good and trust this shop
4.67
Excellent

Date of publication
06/01/2019
Date of order
06/01/2019
06/01/2019
Very good and trust this shop
4.67
Excellent

Date of publication
05/01/2019
Date of order
05/01/2019
05/01/2019
Gave the clock to my mother in law for Christmas and she absolutely loves it.
5.00
Excellent

Date of publication
02/01/2019
Date of order
02/01/2019
02/01/2019
Fantastic, beautiful, Wii
'll order again.
5.00
Excellent

Date of publication
02/01/2019
Date of order
02/01/2019
02/01/2019
Everything was awesome. I really love the clock.
5.00
Excellent

Date of publication
31/12/2018
Date of order
29/12/2018
31/12/2018
Beautiful clock, quickly and safely despatched to UK
5.00
Excellent

Date of publication
30/12/2018
Date of order
30/12/2018
30/12/2018
I still have no delivery or update since 19/12/2018
1.00
Very Poor

Date of publication
25/12/2018
Date of order
25/12/2018
25/12/2018
Product was amazing Husband loved it Definitely will buy from them again
5.00
Excellent

Date of publication
23/12/2018
Date of order
22/12/2018
23/12/2018
Arrived quicker than expected and very well packaged.
Not yet used as it is a Christmas present
5.00
Excellent

Date of publication
23/12/2018
Date of order
23/12/2018
23/12/2018
i have been waiting since November 27th for my order which is a Christmas present , I have contacted your email , about this just to be told its looks likes its still in customs , I have been in contact with dhl and Australia post to no avail I just want my parcel , I have had to buy the recipient another gift , but I just want the clock its to replace a broken one and was to be a great surprise
1.00
Very Poor

Date of publication
23/12/2018
Date of order
23/12/2018
23/12/2018
I have now bought 3 clocks from you in the last 4 years, and very happy with them.
5.00
Excellent

Date of publication
19/12/2018
Date of order
19/12/2018
19/12/2018
Everything OK but delivery cost was expensive
4.67
Excellent

Date of publication
19/12/2018
Date of order
19/12/2018
19/12/2018
Everything OK but delivery was quite expensive
4.67
Excellent

Date of publication
17/12/2018
Date of order
17/12/2018
17/12/2018
Arrived quickly, and safely
5.00
Excellent

Date of publication
12/12/2018
Date of order
12/12/2018
12/12/2018
Everything ok but the delivery cost was expensive
4.67
Excellent

Date of publication
11/12/2018
Date of order
11/12/2018
11/12/2018
I thought the cost of delivery was quite high and only bought the 4 items as I received a 10 discount
4.67
Excellent

Date of publication
07/12/2018
Date of order
05/12/2018
07/12/2018
no complaints
4.67
Excellent

Date of publication
06/12/2018
Date of order
06/12/2018
06/12/2018
Well packaged and delivered in reasonable time. It is a Christmas gift so I cannot tell you about quality etc.
5.00
Excellent

Date of publication
06/12/2018
Date of order
05/12/2018
06/12/2018
I have ordered a mechanical wall clock last Nov 04, 2018, to this day, already a month has passed and I have not received the item. They cannot say where exactly the item is and when it will arrive. They keep saying to wait, but 1 month is too long. Had I known the item will not arrive within that 1 month period, I would have ordered from a different store. Very frustrating and disappointing.
1.33
Very Poor

Date of publication
05/12/2018
Date of order
05/12/2018
05/12/2018
Hi Cuckooclocks.com
Never in my live at this age of 79 years old, had bought or ordered anything from overseas, but when I do order this grandfarther's clock, I got all - the best, the SERVICE, the DELIVERY and PACKAGING, the GOODS SOLIDLY PACKED AND IN EXCELLENT CONDITIONS. Yes, you are THE TRUSTED SHOP. Its a pleasure to do business with you. I will talk to relatives and friends about you.
5.00
Excellent

Date of publication
24/11/2018
Date of order
24/11/2018
24/11/2018
We look forward to giving this beautiful Nutcracker for Christmas.
5.00
Excellent

Date of publication
12/11/2018
Date of order
12/11/2018
12/11/2018
Very supportive, very helpful; great customer service for myself as business traveler to Bosch Germany
5.00
Excellent

Date of publication
09/11/2018
Date of order
05/11/2018
09/11/2018
Good Experience.
4.00
Good

Date of publication
05/11/2018
Date of order
04/11/2018
05/11/2018
Good Experience.
4.00
Good

Date of publication
02/11/2018
Date of order
30/10/2018
02/11/2018
Very good
5.00
Excellent

Date of publication
25/10/2018
Date of order
25/10/2018
25/10/2018
Very satisfied with service. Couldn’t believe delivery was so quick.
5.00
Excellent

Date of publication
23/10/2018
Date of order
22/10/2018
23/10/2018
Fast, efficient, friendly & deliver on time. Great products
5.00
Excellent

Date of publication
13/10/2018
Date of order
13/10/2018
13/10/2018
Beautiful, authentic German stein.
5.00
Excellent

Date of publication
09/10/2018
Date of order
09/10/2018
09/10/2018
I didn't receive my goods
1.00
Very Poor

Date of publication
06/10/2018
Date of order
24/09/2018
06/10/2018
Product is authentic. Works well. Very nice. Though it took long to deliver.
3.33
Fair

Cuckooclocks.com customer reviews

Cuckooclocks.com

Original black forest Cuckoo Clocks

Cuckooclocks.com was certified by Trusted Shops on 03/08/2009.

CuckooClocks.com supplies a wide range of original black forest Cuckoo Clocks. The company is one of the premier manufacturers of cuckoo clocks and offers a worldwide delivery service.

Contact
Schwarzwaldstraße 7
78141 Schönwald
Germany
Tel: +49-(0)7722/77154
Fax: +49-(0)7722/920425
post@cuckooclocks.com
Cuckooclocks.com
Owner
ISDD GmbH
Schwarzwaldstraße 7
78141 Schönwald
Germany
Trade register
Amtsgericht Freiburg HRB 602595
Authorized representative
Reiner Duffner, Claus-Stefan Duffner
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Cuckooclocks.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.