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Cuckooclocks.com
Reviews:

260 reviews in the last 12 months1,625 total reviews  

4.78
Excellent

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Top positive review

Mar 23, 2023
 Verified review
Es un producto muy bello, tallado a mano, con muchos detalles muy interesantes, muy bonito, dos canciones increíbles en su caja musical, muy agradables al oído, al sonar la música tiene un Carrillón con unos muy simpáticos personajes de madera pintados a mano, humanoides que bailan y alegran la habitación , además generan un sentimiento de ternura al bailar y escuchar, el estilo de este reloj es el estilo típico de la selva negra pero es de animales, mi reloj me encantó, una pieza artesanal, muy bella, muy interesante, muy agradable, Pat mi no fue barato pero ha sido un elemento que me complace y me ha hecho muy feliz, cada día lo disfruto y no parece que me vaya a defraudar

Top negative review

Mar 23, 2023
 Verified review
Produit très fragile,ayant nécessité le changement de la boîte à musique,les poids trop lourds pour la mécanique à musique trop faible donc usure anormale ! Plusieurs fois révisé chez un horloger professionnel pour des pannes de sonnerie.Bref,cela m'a coûté très cher.Mieux vaut s'orienter vers des coucou électronique bien plus fiable dans le temps ! J'en ai acheté deux autres qui fonctionnent très bien depuis des mois!
EF
Eric F.
Trelevern
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Reviews for Cuckooclocks.com

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Mar 4, 2024
 Verified review
I love it. Part of the wood roof was broken when it arrived. The bird is adorable. The music is amazing.
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Mar 3, 2024
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Jan 18, 2024
 Verified review
Beautiful clock, well packaged, timely arrival. Couldn't be happier with my purchase from cuckooclocks.com
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Jan 8, 2024
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Lovely Stein

Dispatch took longer than I had expected other than that brilliant.
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Jan 12, 2024
 Verified review

Awewome products and service!

Awesome products and service!
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Dec 23, 2023
 Verified review

not happy

A! I ordered the clocks they didn't ship it on a date they said they would ship it I had to call again then they told me that they didn't have the parts so I cancelled my order not happy waited a long time for them to get hold of me and they never did have a great day merry Christmas happy New year Take care of yourself
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ES
Dec 10, 2023
 Verified review
Quality clock, very pleased with it. Fast, well packed delivery
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Mar 23, 2023
 Verified review
Es un producto muy bello, tallado a mano, con muchos detalles muy interesantes, muy bonito, dos canciones increíbles en su caja musical, muy agradables al oído, al sonar la música tiene un Carrillón con unos muy simpáticos personajes de madera pintados a mano, humanoides que bailan y alegran la habitación , además generan un sentimiento de ternura al bailar y escuchar, el estilo de este reloj es el estilo típico de la selva negra pero es de animales, mi reloj me encantó, una pieza artesanal, muy bella, muy interesante, muy agradable, Pat mi no fue barato pero ha sido un elemento que me complace y me ha hecho muy feliz, cada día lo disfruto y no parece que me vaya a defraudar
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Mar 31, 2023
 Verified review
Wonderful experience. My first time ordering directly from a foreign country and was pleasantly surprised at the great service and that everything was done just as advertised. When I did have a possible issue, it was easy to find a contact and I received a response immediately and the issue was dealt with immediately as well. It was a late Christmas present for my husband and the person responding to my email was signed “Clause”, 😄 I shared with my kids and said, it really is from Santa Clause! 😆 My husband is so happy with his clock which reminds him of his childhood. We are in Hawaii and there is nothing we can get here like an authentic German Cuckoo clock.
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Mar 24, 2023
 Verified review

Wonderful website and excellent service!

I treasured every part of my encounter with cuckcooclocks.com! From the very first visit to your website, I enjoyed watching the short videos of the sights and sounds of the beautifully crafted clocks, and there are so many to chose from! Making a decision was definitely the most complicated piece of this puzzle! I love the musical clocks and the simple cuckoos, the scenes of village life and such lovely wooden carvings. The service and delivery were excellent! Hmmm, I think my birthday is coming soon ; ) Thank you for such a lovely experience!
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SC
Sissy53 C.
Auckland, New Zealand
Mar 23, 2023
 Verified review

Excellent after sale customer service

Purchased an 8 day cuckoo clock from cuckooclocks.com in 2022 and it was working perfectly until just recently when it kept stopping despite re-levelling. After sending photos and a short video clip, cuckooclocks.com were able to solve the issue by advising us to adjust a small plastic sleeve in the clock. Today it is again working again and keeping precise time. Thankyou cuckooclocks.com for going above and beyond to solve our issue. We are very happy customers.
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Mar 23, 2023
 Verified review
You delivery information was misleading. I paid extra which said that delivery in 3working days and as I was flying out in 6 working days, I PAID the extra. But the clock arrived one week after my departure, well over 9 working days. Please be kind and don't insult me by saying that delivery is not your fault and it is the courier service problem. If that is so Do Not offer delivery on your website. Highly misleading information if not downright lie.
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Mar 24, 2023
 Verified review
It’s was good , We did have a bit of a problem with visa , I put it on my card , but also put it on pay pal .... they credited it back on pay pal , but I did loose money on that for service charge to credit it back to me Such is life ... I’m real happy with my clock , it’s even better then my last one from you , Best thing is , it takes batteries, and keeps time to the second,, And even better, when it dark it don’t chim Love it
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Mar 23, 2023
 Verified review

Best Cuckoo clocks !!

I have ordered two cuckoo clocks from here. I ordered one to gift my sister when I visited her in Australia and it was really good. Very nicely manufactured with all the detailings and easy to set up as well. Cuckoo was not too loud. As we all liked the first time I purchased from here , I ordered the second one to gift my in-laws. It was also a pretty cuckoo clock. Online delivery and packing and services were really good..
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AF
Andy F.
Lebanon, IN
Mar 23, 2023
 Verified review
The service was very fast and I received just what I ordered, as well as some extra figurines for the clock that the staff was able to obtain for me from the manufacturer. We could not be happier. The pricing was very fair compared to prices on new clocks in the US, However, the communication and ease of ordering set them apart from the dealer that I was attempting to order from in Michigan.
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Mar 24, 2023
 Verified review

Longing for a cuckoo clock

I have longed for a cuckoo clock for most of my life from a little child. On my honeymoon I saw your clocks and really wanted one but there was no money for that. Now single I treated myself almost ashamed of my decadence. I cannot tell you how much joy this clock brings me, my visitors and now granddaughter. Thank you for continuing this wonderful craft.
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Mar 23, 2023
 Verified review

Amazing site and service

Out of the websites I visited. This one was by far the most efficient and transparent place to find the clock I was looking for. I'm celebrating my 5th year of marriage and I thought this would be a great gift. I am looking forward for my husband to enjoy this beautiful clock. I no doubt will be very satisfied with the clock, and so will he. Thank you.
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Mar 24, 2023
 Verified review

An absolute joy!

Really great product, well packaged and delivered to schedule. My wife really enjoys the clock, she’s wanted one for years so I wanted to buy her the genuine article, all the way from the Black Forest! The clock looks great in our house and the option to turn the music on or off and for chimes to stop when it’s dark is really clever. It’s just perfect.
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Mar 24, 2023
 Verified review
I so much appreciate cuckoo clock, I got my first when I was 12 years old.... I'm the owner of few, large 8 day with music, a one day with music, quarter, and even a small that I got from your shop. All of theses was quickly shipped to my home, the quality of all, the wood, the movement and the packaging. Thanks and congratulation ! Laurent
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Mar 24, 2023
 Verified review
I so much appreciate cuckoo clock, I got my first when I was 12 years old.... I'm the owner of few, large 8 day with music, a one day with music, quarter, and even a small that I got from your shop. All of theses was quickly shipped to my home, the quality of all, the wood, the movement and the packaging. Thanks and congratulation ! Laurent
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