Certificate for coeur.de/en/home

No. XC4B8C0ECA98B0EE0682BD7E9D4B7DFB1
 

Approved on
01/07/2013
Valid until
30/06/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for coeur.de/en/home



Excellent

4.81/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 62 Trusted Shops reviews collected in the last 12 months.
In total, coeur.de/en/home has already collected 288 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
06/01/2020
Date of order
28/12/2019
06/01/2020
Very nice
5.00
Excellent

Date of publication
03/01/2020
Date of order
26/12/2019
03/01/2020
Service, delivery and returns process have been faultless. Sadly however the goods while being in perfect condition, failed to meet our expectations. The wow factor’ that came through online postures just wasn’t there when the box was opened.

The the goods are currently in transit back to the shipper where I feel confident on receipt my refund will be processed
4.00
Good

Date of publication
02/01/2020
Date of order
10/12/2019
02/01/2020
Goods supplied as requested and in good time.
Excellent delivery information.
5.00
Excellent

Date of publication
27/12/2019
Date of order
20/12/2019
27/12/2019
Very helpful and more than delighted with my purchase
5.00
Excellent

Date of publication
24/12/2019
Date of order
17/12/2019
24/12/2019
Lovely jewellery, great updates on delivery etc, would definitely rate this company to anyone thinking of buying in the future.
5.00
Excellent

Date of publication
20/12/2019
Date of order
10/12/2019
20/12/2019
Goods are as expected. Delivery was quick and I was kept informed of the progress of my order.
5.00
Excellent

Date of publication
19/12/2019
Date of order
10/12/2019
19/12/2019
Exellent
5.00
Excellent

Date of publication
19/12/2019
Date of order
10/12/2019
19/12/2019
There was no need to come in touch with Customer Service but since I am fully satisfied with the goods I have received I will give high score in CS as well
5.00
Excellent

Date of publication
09/12/2019
Date of order
24/11/2019
09/12/2019
Disappointed with one of the pairs if earrings as they are much smaller than expected
3.67
Good

coeur.de/en/home replies: 07/01/2020
Thank you very much for your feedback. We are very sorry that the earrings do not meet your expectations. In our online shop you will always find information about the size/length or diameter of the items in the respective products. We recommend that you check these with your next order and hope that you will still have much pleasure with the jewellery. Best Regards your COEUR DE LION team.

Date of publication
08/12/2019
Date of order
29/11/2019
08/12/2019
Item received on time and in good condition
5.00
Excellent

Date of publication
07/12/2019
Date of order
30/11/2019
07/12/2019
Perfect transfer.
5.00
Excellent

Date of publication
05/12/2019
Date of order
21/11/2019
05/12/2019
All good
5.00
Excellent

Date of publication
01/12/2019
Date of order
24/11/2019
01/12/2019
All perfect and quick
5.00
Excellent

Date of publication
28/11/2019
Date of order
21/11/2019
28/11/2019
Very good speedy service and delivery
4.67
Excellent

Date of publication
21/11/2019
Date of order
14/11/2019
21/11/2019
Arrived on time and pleased with product.
5.00
Excellent

Date of publication
21/11/2019
Date of order
05/11/2019
21/11/2019
Very please to have shopped here. Quick and efficient .Will possible use them again.
5.00
Excellent

Date of publication
17/11/2019
Date of order
10/11/2019
17/11/2019
Everything ok
5.00
Excellent

Date of publication
16/11/2019
Date of order
09/11/2019
16/11/2019
All perfect.
5.00
Excellent

Date of publication
09/11/2019
Date of order
02/11/2019
09/11/2019
perfect shop
5.00
Excellent

Date of publication
06/11/2019
Date of order
29/10/2019
06/11/2019
Great Every ting is amazing
5.00
Excellent

Date of publication
02/11/2019
Date of order
25/10/2019
02/11/2019
Happy with the transaction
4.00
Good

Date of publication
27/10/2019
Date of order
07/10/2019
27/10/2019
Perfect except postage is expensive
5.00
Excellent

Date of publication
23/10/2019
Date of order
15/10/2019
23/10/2019
Great service and great jewel as usual
5.00
Excellent

Date of publication
15/10/2019
Date of order
08/10/2019
15/10/2019
All fine
5.00
Excellent

Date of publication
14/10/2019
Date of order
07/10/2019
14/10/2019
Sehr schnelle Lieferung und super verpackt. Absoluter Top Service
5.00
Excellent

Date of publication
28/09/2019
Date of order
20/09/2019
28/09/2019
Excellent service, goods superb as always.
5.00
Excellent

Date of publication
21/09/2019
Date of order
13/09/2019
21/09/2019
I love your products, and my skin suits rose and yellow gold hues and the warm spring and autumn colours. You seem to create many pieces that look like rose gold and silver, but not so much yellow gold. I wonder whether you would consider making more of the latter, particularly with the complimentay stones with a yellow or golden undertone.
5.00
Excellent

Date of publication
29/08/2019
Date of order
22/08/2019
29/08/2019
Tutto perfetto. Grazie e complimenti
5.00
Excellent

Date of publication
29/08/2019
Date of order
19/08/2019
29/08/2019
after ordering the delivery was very quick From Germany to the Netherlands in about 2 days Great
5.00
Excellent

Date of publication
28/08/2019
Date of order
21/08/2019
28/08/2019
Very good customer service
5.00
Excellent

Date of publication
28/08/2019
Date of order
20/08/2019
28/08/2019
Nothing to add
5.00
Excellent

Date of publication
27/08/2019
Date of order
20/08/2019
27/08/2019
I looked found what I liked paid it was delivered on time and is beautiful, just like the catalogue described it
5.00
Excellent

Date of publication
18/08/2019
Date of order
11/08/2019
18/08/2019
Il girocollo è veramente molto bello e corrisponde perfettamente a quanto visto sull’e-shop. La consegna è stata rapidissima nonostante fosse la settimana di Ferragosto. Bravissimi.
5.00
Excellent

Date of publication
17/08/2019
Date of order
08/08/2019
17/08/2019
The best
5.00
Excellent

Date of publication
12/08/2019
Date of order
28/07/2019
12/08/2019
Thank you for your great service and beautiful product.
5.00
Excellent

Date of publication
11/08/2019
Date of order
04/08/2019
11/08/2019
Sono molto soddisfatta del bracciale acquistato e del servizio consegna
5.00
Excellent

Date of publication
05/08/2019
Date of order
29/07/2019
05/08/2019
I was very pleased with all aspects of my order from placing the order to its delivery
5.00
Excellent

Date of publication
03/08/2019
Date of order
27/07/2019
03/08/2019
Thank you for speedy service
5.00
Excellent

Date of publication
25/07/2019
Date of order
18/07/2019
25/07/2019
Everything is OK
5.00
Excellent

Date of publication
25/07/2019
Date of order
16/07/2019
25/07/2019
Everything as promised
5.00
Excellent

coeur.de/en/home

coeur.de/en/home was certified by Trusted Shops on 01/07/2013.

Contact
Krefelder Straße 32
70376 Stuttgart
Germany
service@coeur.de
coeur.de/en/home
Owner
Coeur de Lion Schmuckdesign GmbH
Krefelder Straße 32
70376 Stuttgart
Germany
Trade register
Amtsgericht Stuttgart HRB 15419
Authorized representative
Nils Eckrodt
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with coeur.de/en/home in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.