Reviews for Autotronics



Excellent

4.71/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 182 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 280 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
06/12/2017
Date of order
25/10/2017
06/12/2017
Service was excellent although the electronics worked the new key wouldn't open door or ignition without great difficulty. Was afraid to use in case it jammed. Transferred back to old casing new casing costing extra £10 useless. Following response from company I feel I should add that the key was badly cut and extremely difficult to get back out. No way would I risk being locked out key jammed.
3.67
Good

Date of publication
03/12/2017
Date of order
01/12/2017
03/12/2017
I contacted you for advise in re-synching the key. To date I have not had a reply. Please contact me with the advise I require asap
1.00
Very Poor

Autotronics replies: 06/12/2017
Hi Ronald, We are really sorry that we forgot to reply to your email, asking for synchronising instructions. It was a human error, we missed your email. Apologies. Please check your email inbox, we have sent you an email with the synch instructions. If you want to, we would be grateful if you can change your rating for our service on TrustedShops. Regards, Autotronics

Date of publication
03/12/2017
Date of order
03/12/2017
03/12/2017
Fast efficient service
5.00
Excellent

Date of publication
03/12/2017
Date of order
01/12/2017
03/12/2017
Smooth and efficient service, solved the problem with my key for a fraction of the price of a new key from Mercedes.Regular updates on progress and tracked delivery back to me. Highly recommended
5.00
Excellent

Autotronics replies: 06/12/2017
Hi Anne, Thank you for your kind feedback. We really appreciate it. Regards, Customer Services Autotronics

Date of publication
02/12/2017
Date of order
30/11/2017
02/12/2017
Awful. Never answered the 4 e-mails I sent and the item (immobiliser and chipped keys) was sent back as functioning but still needed an experienced autoelectrician to code and get working. Charged £50 for a piss-poor job with customer support to match (for which you get 1 star only because it won't allow me to enter 0)
1.67
Poor

Date of publication
01/12/2017
Date of order
01/12/2017
01/12/2017
very pleased with everything. a cracking job done to the key. many thanks.
5.00
Excellent

Autotronics replies: 06/12/2017
Hi Mark, Thank you for your kind feedback. We really appreciate it. Regards, Customer Services Autotronics

Date of publication
01/12/2017
Date of order
01/12/2017
01/12/2017
Autotronics fulfils all that it promises. I was kept fully up to date on progress with my order, a company with integriity. Thank you.
5.00
Excellent

Date of publication
01/12/2017
Date of order
01/12/2017
01/12/2017
These guys know what they are doing unlike my dealer who thought my car was good for retirement ...
With my mechanic we suspect a transponder or immobilizer problem so I sent them to Autotronics. About two weeks after my mechanic was able to put the parts back and the car started flawlessly

Thank you Autotronics
5.00
Excellent

Autotronics replies: 06/12/2017
Bonjour Julien, Thank you for your kind review. We really appreciate it. Kind regards, Customer Services Autotronics

Date of publication
30/11/2017
Date of order
30/11/2017
30/11/2017
No reply to email enquires
4.00
Good

Date of publication
30/11/2017
Date of order
30/11/2017
30/11/2017
Easy to use service - under promised & over delivered - perfect - nice one - well done
5.00
Excellent

Date of publication
30/11/2017
Date of order
30/11/2017
30/11/2017
First class service keep you updated from start to finish
5.00
Excellent

Date of publication
30/11/2017
Date of order
30/11/2017
30/11/2017
Brilliant service (although hopefully won't have to use it again) - email updates at each stage of the process and just all round good customer experience - thanks
5.00
Excellent

Autotronics replies: 06/12/2017
Hi Mark, Thank you for your kind feedback, we really appreciate it. As you said, hopefully you won't need to use our services again. But, if you know anybody in need of a quality electronics repair service, you're more than welcome to share your experience with us. Regards, Autotronics

Date of publication
31/10/2017
Date of order
27/10/2017
31/10/2017
The services was excellent and very personal. Very satisfied.
4.33
Good

Date of publication
30/10/2017
Date of order
30/10/2017
30/10/2017
First time to use you. Perfect service.
Many Thanks
5.00
Excellent

Date of publication
29/10/2017
Date of order
29/10/2017
29/10/2017
Repaired my smart key with a 90 day warranty definitely cheaper than a new one.
Great service
5.00
Excellent

Date of publication
28/10/2017
Date of order
26/10/2017
28/10/2017
Very helpful online and over the telephone. Will use again.
5.00
Excellent

Date of publication
26/10/2017
Date of order
25/10/2017
26/10/2017
Very professional.
5.00
Excellent

Date of publication
26/10/2017
Date of order
26/10/2017
26/10/2017
Saved £150 by using autotronics and so far am very pleased withthe quality of the new key fob
5.00
Excellent

Date of publication
26/10/2017
Date of order
26/10/2017
26/10/2017
Great quick repair at a good price,after going sea swimming with the key fob in my pocket.Thank you again.
5.00
Excellent

Date of publication
25/10/2017
Date of order
25/10/2017
25/10/2017
The best quote we had. Service was speedy and afficient. Communication was excellent. Would use them again and recommend them to others.
5.00
Excellent

Date of publication
25/10/2017
Date of order
25/10/2017
25/10/2017
I am very pleased that my Porsche remote control function is now working. I was happy at the fast turnaround. I am so pleased that I will be sending the other key that doesn’t work
5.00
Excellent

Date of publication
25/10/2017
Date of order
25/10/2017
25/10/2017
Great end to end service including update on status
5.00
Excellent

Date of publication
25/10/2017
Date of order
25/10/2017
25/10/2017
Little bit slower turn round than expected, but still good / acceptable.
4.33
Good

Date of publication
25/10/2017
Date of order
25/10/2017
25/10/2017
Prompt efficient service would recommend to anyone
4.67
Excellent

Date of publication
25/10/2017
Date of order
25/10/2017
25/10/2017
Everything was 1st class, would highly recommend you.
5.00
Excellent

Date of publication
25/10/2017
Date of order
25/10/2017
25/10/2017
Great service and quick repair of my Bentley key fob at a reasonable cost.
5.00
Excellent

Date of publication
25/10/2017
Date of order
25/10/2017
25/10/2017
Being on the the other side of the world was simply not an issue for Autotronics. They dealt with all shipping issues I hadn't even considered such as customs clearance and correct handling so no duty payable (easy to miss this step). Highly recommended and will use them again
5.00
Excellent

Date of publication
25/10/2017
Date of order
25/10/2017
25/10/2017
Brilliant - repair of key fob worked first time - no re-synchronising needed at all. Saved me around £150 when compared to estimate for new fob from main dealer. Quick too Highly recommended.
5.00
Excellent

Date of publication
25/10/2017
Date of order
25/10/2017
25/10/2017
Some of the buttons on my keyfob that weren’t broke before now dont depress very well, but the main locking button that was broke is now fixed. The customer service and turnaround time was excellent.
4.67
Excellent

Date of publication
25/10/2017
Date of order
25/10/2017
25/10/2017
A very painless experience My key fob was repaired and worked as soon as it was returned. I had been putting off getting it fixed as I thought it would be a main dealer job but that was not the case. Would definitely use Autotronics again.
4.67
Excellent

Date of publication
25/10/2017
Date of order
25/10/2017
25/10/2017
I was very impressed with the polite care and attention I received in response to my query raised after having initiated a purchase via the internet. The key fob was repaired within the stated time and delivered back to me the next day.

I would definitely recommend Autotronics to anyone who has a problem with their car keys.
5.00
Excellent

Date of publication
25/10/2017
Date of order
25/10/2017
25/10/2017
Professional Service 5 Stars
5.00
Excellent

Date of publication
25/10/2017
Date of order
25/10/2017
25/10/2017
Very quick and efficient service. They accommodate customers urgent and provide excellent service. Definitely recommend them.
5.00
Excellent

Date of publication
25/10/2017
Date of order
25/10/2017
25/10/2017
Superb service would highly recommend, fast friendly and competitively priced
5.00
Excellent

Date of publication
18/10/2017
Date of order
18/10/2017
18/10/2017
easy to deal with. good job done. many thanks.
5.00
Excellent

Date of publication
19/09/2017
Date of order
19/09/2017
19/09/2017
key fob returned, still faulty, had to return it again and pay postage
4.00
Good

Date of publication
19/09/2017
Date of order
19/09/2017
19/09/2017
Very good service.WOULD USE AGAIN.THANKS A LOT.
5.00
Excellent

Date of publication
13/09/2017
Date of order
11/09/2017
13/09/2017
Totally efficient
5.00
Excellent

Date of publication
10/09/2017
Date of order
10/09/2017
10/09/2017
Good service by people who know their business.
5.00
Excellent

Date of publication
10/09/2017
Date of order
08/09/2017
10/09/2017
FIRST CLASS REPAIR AND EXCELLENT INSTRUCTIONS ON RE-SYNCHRONISING MY CAR KEY.
WOULD DEFINITELY USE AGAIN.
5.00
Excellent

Autotronics

Contact
4 High View Close - Vantage Park
LE4 9LJ Leicester
United Kingdom
sales@autotronics.co.uk
Autotronics

Owner
KAA Enterprise LTD
4 High View Close - Vantage Park
LE4 9LJ Leicester
United Kingdom
Trade register
Companies House 08457821
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Autotronics in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.