Reviews for Autotronics



Excellent

4.86/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 187 Trusted Shops reviews collected since 01/09/2016.
Since registration, a total of 212 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
The best service I could have wished for-many thanks - I will certainly use this service again.
5.00
Excellent

Great fast service, friendly engineer. Solved the issue with my W204 steering lock....
5.00
Excellent

good
5.00
Excellent

Good , honest service. Happy all round and would recommend and use again.
5.00
Excellent

Great service always kept me up to date with my repair and quick delivery back to me. Thanks.
5.00
Excellent

What fantastic service so simple no fuss easy dealing with you good old fashion service thank you.
5.00
Excellent

Autotronics replies: 27/07/2017
Dear Philip, Thank you very much for your kind feedback. We are glad to hear about your positive experience with us. Kind regards, Customer Services

Can't fault these guys, delivery as promised and repaired key re-synced first time, under 50 quid for a repair in a BMW Mini key, job done
5.00
Excellent

I am really impressed with Audiotronics. Based on my experience, I can't recommend them highly enough. To get such good customer service is rare these days:They communicated at every stage to let me know the key needing repair had been received, when the order would be processed and also to let me know it had been posted back. Plus, as promised, the repaired key works Thank you
5.00
Excellent

Autotronics replies: 27/07/2017
Hello, Thank you very much for your kind feedback. You are glad to hear about your positive experience with us. Kind regards, Customer Services

The dealer who supplied the car was completely hopeless and it was great to have the problem with the key resolved so quickly and relatively inexpensively - thank you well done.
5.00
Excellent

I asked you if your goods were inclusive of VAT which you said they were and when I got your invoice you added the VAT over your quoted price . Rip off
3.00
Fair

Autotronics replies: 27/07/2017
Hello, I'm sorry you feel that way about our service. But I'm sure our telephone agent did told you that our prices are always VAT excluded, as per our Terms and Conditions. And when we collect telephone payments from our customers, we always give them the final price, before proceeding to payment. Kind regards, Customer Services

Repaired a mini key fob for me
Service was friendly, prompt, and professional
Saved me 30 of the price of a new fob from BMW
Would highly recommend them as first port of call
5.00
Excellent

Fast turnaround.
Item works without problem and has carmakers logo on case.
5.00
Excellent

Unbelievable Jeff
Does exactly what it says on the tin
Fast efficient and saved myself £80, can't fault them one bit.
5
5.00
Excellent

Autotronics replies: 27/07/2017
Hello, Thank you very much for your kind feedback. We are glad to hear about your positive experience with us. Kind regards, Customer Services

Great company , fast turnaround and a good product. I will use them again
5.00
Excellent

Fantastic Service, let me know what was happening at every stage . Really impressed, far better that £250 to BMW Thank You
5.00
Excellent

Autotronics replies: 27/07/2017
Hello Jonathan, Thank you very much for your kind feedback. We are happy to hear about your good experience with us. Kind regards, Customer Services

Fast , efficient and it all works , great service
5.00
Excellent

Great service, and did what they said they would do. Can't fault them.
5.00
Excellent

Such an easy transaction many thanks
Key worked straight out the bag
5.00
Excellent

The key was not repaired and despite a promised refund this has not been received. I have reported this to my credit card company.
After calling and speaking with their accounts department a refund was made. So whilst the repair wasn't any good they did refund me my money.
3.00
Fair

Autotronics replies: 19/07/2017
Dear Jeremy, We are sorry that your remote key didn't work. It had been tampered with before, so our engineers tried their best to rectify the problem. Unfortunately, we were not successful in this case; and we are sorry about that. As per the refund, I'm sorry for the delay. I will check what went wrong with it, so that we can improve our admin procedures in the future. Thank you. Customer Serv

Good service.
4.33
Good

I sent my DME for repair, it was tracked to and from the workshop and my home. Autotronics kept me informed as soon as it was received and when work was started to completion. I would recommend them for any auto electronic equipment for repair as all work was done very professionally and I was kept in the loop the whole time it was out of my hands.
5.00
Excellent

Excellent and prompt repair service, highly recommend.
5.00
Excellent

Customer service was excellent and very accommodating.Service great and would definitely recommend, for anyone looking to replace broken/damaged key fob.
5.00
Excellent

Excellent, quick turnaround and professional aftercare...thanks.
5.00
Excellent

My mothers key fob feel to pieces and left her with only one key. Autotronics did a complete refurb job for her, returning the key fob fully operational and looking like new. Would definitely recommend.
5.00
Excellent

Excellent value for the repair of a very old and worn out fob, with quick turn around
5.00
Excellent

Nice to have a repair insted of bying a new one for a lot of money
5.00
Excellent

No answer to mail concerning additional order. Took me days to pay the extra tee as there was no PayPal invoice from your side. Cld get my key some dass earlier. Didnt get my demaged parts back although asked for. Feel cheated.
3.00
Fair

will use them again
5.00
Excellent

5 star service from the outset, very helpful and knowledgable staff. Very responsive and quick turn around. Would recommend to anyone
5.00
Excellent

Autotronics replies: 15/06/2017
Hi Martin, Thank you very much for your kind review. We are happy to help. Customer Services Autotronics

We were quoted over £200 for a new key by other services, but Autotronics were able to refurbish and re-case our old one for around £70. Friendly and helpful. Would recommend.
5.00
Excellent

Autotronics replies: 15/06/2017
Hi Nick, Thank you very much for your kind review. We are happy to help you save some good money. Regards, Customer Services Autotronics

excellent company to do business with
5.00
Excellent

1st class service
5.00
Excellent

Excellent service, very quick received the key back
5.00
Excellent

Excellent service very prompt and honest can not fault
5.00
Excellent

Fast and efficient service
5.00
Excellent

Very good webchat experience and clear website
5.00
Excellent

Car remote control fixed I could see from parcel tracking that my car remote was despatched in under 4 hours of them receiving my package. Fantastic service
5.00
Excellent

Quick frendlly service, good repair,first class's.
5.00
Excellent

You repaired the instrument panel of my Volvo 740 GLE 1990 model while I waited it has functioned correctly for over a month now
Prior to the repair the Speedometer malfunctioned intermittently and the
Odometer did not work correctly the Petrol gauge was erratic and unreliable
5.00
Excellent

Autotronics

Contact
4 High View Close - Vantage Park
LE4 9LJ Leicester
United Kingdom
sales@autotronics.co.uk
Autotronics

Owner
KAA Enterprise LTD
4 High View Close - Vantage Park
LE4 9LJ Leicester
United Kingdom
Trade register
Companies House 08457821
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Autotronics in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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