Reviews for Autotronics



Excellent

4.86/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 170 Trusted Shops reviews collected since 01/09/2016.
Since registration, a total of 187 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Excellent value for the repair of a very old and worn out fob, with quick turn around
5.00
Excellent

Nice to have a repair insted of bying a new one for a lot of money
5.00
Excellent

No answer to mail concerning additional order. Took me days to pay the extra tee as there was no PayPal invoice from your side. Cld get my key some dass earlier. Didnt get my demaged parts back although asked for. Feel cheated.
3.00
Fair

will use them again
5.00
Excellent

5 star service from the outset, very helpful and knowledgable staff. Very responsive and quick turn around. Would recommend to anyone
5.00
Excellent

Autotronics replies: 15/06/2017
Hi Martin, Thank you very much for your kind review. We are happy to help. Customer Services Autotronics

We were quoted over £200 for a new key by other services, but Autotronics were able to refurbish and re-case our old one for around £70. Friendly and helpful. Would recommend.
5.00
Excellent

Autotronics replies: 15/06/2017
Hi Nick, Thank you very much for your kind review. We are happy to help you save some good money. Regards, Customer Services Autotronics

excellent company to do business with
5.00
Excellent

1st class service
5.00
Excellent

Excellent service, very quick received the key back
5.00
Excellent

Excellent service very prompt and honest can not fault
5.00
Excellent

Fast and efficient service
5.00
Excellent

Very good webchat experience and clear website
5.00
Excellent

Car remote control fixed I could see from parcel tracking that my car remote was despatched in under 4 hours of them receiving my package. Fantastic service
5.00
Excellent

Quick frendlly service, good repair,first class's.
5.00
Excellent

You repaired the instrument panel of my Volvo 740 GLE 1990 model while I waited it has functioned correctly for over a month now
Prior to the repair the Speedometer malfunctioned intermittently and the
Odometer did not work correctly the Petrol gauge was erratic and unreliable
5.00
Excellent

Spare key to Jag XF worked when docked but not remotely. A bit dubious but sent it off any way with fingers crossed. Had an email when it arrived, another when posted back tracked. Pointed it at the car and everything worked as promised. Brilliant service. This would have cost hundreds at the dealers. Thank you.
5.00
Excellent

The website states a cost for instrument cluster repair, no mention of extra costs. The panel works well on return but they need to update their website. Very poor service and rather slow too at two and half weeks turnaround.

Update. In reply: I stand by what I said. If it is mentioned, it is NOT clear and was a surprise. You should have a 'send for quote' not outright price.
1.67
Poor

Quick turn around.
Thank you, I will recommend you without hesitation.
5.00
Excellent

Autotronics replies: 18/05/2017
Hi Keith, Thanks for your feedback. We appreciate it. Regards, Customer Services

Excellent all good
5.00
Excellent

A really easy simple way to get my car key mended. Great service - thanks
5.00
Excellent

Very good service. Both orders turned around within a week. Good price. I would recommend to my friends and colleagues.
4.67
Excellent

Very happy with the services They were able to sort out my immobiliser after the locksmith messed up the coding on the box, and reprogrammed the key also Would defernetly recommend and use agian
5.00
Excellent

Autotronics replies: 18/05/2017
Hi Kiran, Thank you for your feedback. We are glad to hear that everything is working fine now. Regards, Customer Services

Brilliant service. Wish I'd discovered it years ago. i now have two fully working keys for 2/3 the price of one new one Many thanks.
4.67
Excellent

First class
5.00
Excellent

Brilliant, helpful, understanding, and very reasonably priced. Would highly recommend.
5.00
Excellent

Simple straight forward process achieving the desired outcome using excellent communication and saving time and money. I would recommend and would use again if necessary.
5.00
Excellent

Found this website from a Google search and was a bit skeptical whether they could help my key was broken and what felt like beyond repair, casing worn and the electric board broken. Safe to say the key came back like new, the casing was not original branding but if I wanted that my dealership would have charged me hundreds. Would highly recommend
5.00
Excellent

Excellent
5.00
Excellent

Excellent service. Quick turn around & was kept informed at all stages. Would definitely use again.
5.00
Excellent

Autotronics provided an efficient and friendly service
5.00
Excellent

Helpful, professional and very quick, especially considering it was over a Bank holiday.
5.00
Excellent

Would definitely recommend Autotronic for key remote repairs. A very quick turnaround between sending the key and receiving it back. I appreciated the emails or SMS keeping me informed at each stage i.e. receiving item, starting repair, completing repair, dispatch and delivery details. The key fob now operates the central locking perfectly
4.67
Excellent

Autotronics replies: 18/05/2017
Hi Martyn, Thank you for your feedback, were really appreciate it. We always strive to have our customers informed about the repair process and to have their items repaired in the shortest time possible. Hopefully, we managed to do that in your case. Regards, Customer Services

Good comms and responsiveness. The dash works now, and hope it continues without any more worries
5.00
Excellent

I sent a remote off for repair. When it came back it still had the same problem and would not unlock the vehicle. Seemed to be in the same condition as when I sent it. General operation of the remote is still very intermittent.
3.33
Fair

Autotronics replies: 18/05/2017
Hi Greg, We are sad to hear that. We always test our customers' remote keys before sending them back to them, to check that they are transmitting the right signal. We made sure that your remote key was transmitting OK. Having said that, if your key is not operating central locking or if it's working intermittently, please send it to us again. Regards, Customer Services

Prompt efficient service and phone calls always answered - well done.
5.00
Excellent

Excellent service and support with a quick turnaround.
5.00
Excellent

very professional from the first phone call
Gemma Taylor arranged the collection company and even the labels.
Great service and peace of mind.
I was well impressed with speed & quality of the job.
Many thanks to the whole team at AUTOTRONICS
5.00
Excellent

Brilliant, dog had chewed my key and destroyed the transmitter, sent it off on the monday, received it back friday, kept me informed by phone & email every step of the way, ended up saving over £100 against the cost of a new key from mercedes who said it couldn't be fixed, highly recommended to all.
5.00
Excellent

I was most impressed with the customer service and level of communication, whilst I have no issue with the delivery of my repair I did feel the delivery charges were a little high compared with other outlets I have done business with.
4.67
Excellent

Very efficient and personal service. I would definitely use them again
5.00
Excellent

Autotronics

Contact
4 High View Close - Vantage Park
LE4 9LJ Leicester
United Kingdom
sales@autotronics.co.uk
Autotronics

Owner
KAA Enterprise LTD
4 High View Close - Vantage Park
LE4 9LJ Leicester
United Kingdom
Trade register
Companies House 08457821
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Autotronics in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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