Certificate for myphotopuzzle.co.uk

No. XF8585CA27F888737674695C4E4639A7E
 

Approved on
03/08/2011
Valid until
02/08/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for myphotopuzzle.co.uk



Excellent

4.84/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,296 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 7,201 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
excellent
5.00
Excellent

Fantastic personal present, great quality and the recipient loved it.
5.00
Excellent

Good quality product, easy to purchase, would use again
5.00
Excellent

Bought as a Christmas present so not yet opened but if puzzle is as good as the photo on the personalised box then it’s going to be great. Can’t believe how quickly it arrived after placing the order. Very impressed.
5.00
Excellent

Nice ;)
5.00
Excellent

Very good service, and quick dispatch too. I was surprised how good quality puzzle is made. More than happy
5.00
Excellent

Great present
5.00
Excellent

Early Christmas present but I'm sure the recipient will love it. Quick delivery.
5.00
Excellent

Jigsaw looks great. Delivered very quickly. Think the person whom its for will love it.
5.00
Excellent

Best
4.67
Excellent

Product is a xmas present so not opened yet. Picture used for puzzle has a slight printing error (wrong colour in text) but is a minor fault and quite acceptable overall.
4.33
Good

Puzzle bought as a birthday present, not yet put together but excellent so far.
5.00
Excellent

Beautiful puzzle looks amazing
5.00
Excellent

Great gift for anyone.
5.00
Excellent

Fast Delivery, I am satisfied for my puzzle my family really enjoyed it. I will definitely order again.
4.00
Good

I ordered a photo puzzle for my husband for our anniversary. Was very upset to find that the delivery driver kept not being able to deliver for some reason. When they did deliver they didn’t deliver in a safe place. It was found on my street by my neighbour 5 days later than the expected delivery date.
When emailing MyPhotoPuzzle they didn’t offer any compensation for my troubles. Bad service.
1.67
Poor

myphotopuzzle.co.uk replies: 16/10/2017
Our employees made great effort to produce a high quality product and ship the next day. We understand your dissatisfaction, because for us it is also dissatisfactory to see that one single courier driver can eliminate all the effort and craftsmanship. We have refunded the shipping costs and we hope that you enjoy the photo puzzle after all.

Greeat Thank you
5.00
Excellent

The website was good, and allowed me to upload my photo quickly. The website showed me what it would look like.
When it arrived I was really pleased It looked exactly like the website showed it, and it looked like good quality and had a premium feel to it. I haven't taken the plastic wrapper off yet - it's a present for Christmas - but I'm really pleased. I didn't use Customer Services.
5.00
Excellent

Fantastic service and an amazing product. Really happy with my purchases.
5.00
Excellent

Very pleased. Prompt service and good quality box and puzzle. The feature on the website whilst ordering that tells you the picture quality is amazing. Made a great birthday present. Very pleased, I will be keeping you guys in mind for Christmas presents
5.00
Excellent

Excellent product, very fast delivery.
5.00
Excellent

Brilliant product - as described and pretty decent quality. Arrived promptly and intact. Really would recommend as it makes an unusual gift.
5.00
Excellent

Fantastic sevice and delighted with the quality of the jigsaw puzzle.
5.00
Excellent

Fantastic from start to finish, really easy website to follow and upload the picture too, I like how it tells you whether the photo is good enough quality or not, quick despatch with email updates in order to track the parcel, I have only given 4 stars for goods as I have not actually opened the box to check quality of pieces yet, that being said the box too is beautiful, would highly recommend.
4.67
Excellent

Very good service. Product absolutely wonderful. Am definitely using this again
5.00
Excellent

Good product and efficient service
5.00
Excellent

I have used your services very often and have always been extremely satisfied
5.00
Excellent

Fab just what I wanted and very quick and easy
5.00
Excellent

All fabulous
5.00
Excellent

Puzzle slightly blurred and several pieces bent. Otherwise pieces cut and fit well.
3.67
Good

myphotopuzzle.co.uk replies: 09/10/2017
Thank you for your comment. If you could send us a picture made of the bent pieces, we will be glad to take care of a replacement. After having uploaded your photo, our preview gave only 3 stars for resolution and a warning: "average resolution; print may possibly be blurred". We are sorry that you must have overseen this. A 2000 pieces puzzle needs at least a 4 star resolution!

Amazing site. Just what I wanted.
5.00
Excellent

Good quality but there's a piece missing
5.00
Excellent

myphotopuzzle.co.uk replies: 09/10/2017
Please do not hesitate to contact our service team in case of a missing piece. They will be glad to help you and send you a replacement.

I have now bought two photo puzzles from this company and I am very impressed. They are for Christmas presents and the box is beautiful., with the wording printed on it as you wish. It is the loveliest of presents for a jigsaw fan
5.00
Excellent

Excellent as always - very pleased.
5.00
Excellent

Great choice and nice packaging. Arrived quickly too
5.00
Excellent

Item arrived 3 working days after I ordered, amazing turnaround It looks fab too, it was a gift and they absolutely loved it, we were very impressed with the quality.
5.00
Excellent

Quick delivery, brilliant idea for a present, just what I wanted
5.00
Excellent

Wonderful gift xxx
5.00
Excellent

The quality of the jigsaw is superb with lovely solid pieces. Ordered the jigsaw on a Sunday afternoon and it was delivered beautifully boxed on Tuesday. Amazing service.
5.00
Excellent

Sorry to see the calendar production is ceasing. Has been one of the best services on the internet. Will be missed
5.00
Excellent

myphotopuzzle.co.uk customer reviews

myphotopuzzle.co.uk

Your photo turned into a jigsaw puzzle

myphotopuzzle.co.uk was certified by Trusted Shops on 03/08/2011.

This online shop is offering an easy to handle ordering sytem in which you may create a real high quality jigsaw puzzle with your own photograph(s). A wide range of layouts and the possibility to have a dedication printed on top is available to change the puzzle box into an attractive and most original gift.

Contact
Auf der Haide 2
92665 Altenstadt/WN
Germany
Tel: +49 (0) 9602 / 94419-22
Fax: + 49 (0) 9602 / 94419-10
service@myphotopuzzle.co.uk
myphotopuzzle.co.uk

Owner
puzzle & play GmbH
Auf der Haide 2
92665 Altenstadt/WN
Germany
Trade register
Amtsgericht Weiden i. d. OPf. HRB 3449
Authorized representative
Franz Trescher
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with myphotopuzzle.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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