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For the best of the best

Companies with the best customer reviews and shops that have been certified for many years deserve a special recognition: the Trusted Shops Awards.

Trusted Shops Awards

Since 2023, Trusted Shops presents two awards: the Top Rated Company Award for the companies with the best reviews of the year and the Excellent Shop Award for shops that have been certified for 5, 10, 15 or 20 years.

Top Rated Company Award

The award for companies with the best reviews.
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Trust Awards by Trusted Shops: Top Rated Company Award 2023

The 5 star superlative

There are outstanding companies and shops that are loved by their customers both for the service they provide and for the products and services they offer, and are accordingly rated positively. And there are the best: they are honoured with the Top Rated Company Award.

  • The best of the best
    The Top Rated Company Award winners make up the top ten companies in their category.

  • Genuine reviews
    Reviews that companies collect with Trusted Shops are verified experiences from real customers.

  • Engine for a better customer experience
    The Top Rated Company Award drives to further optimise the customer experience - for more satisfied customers and more turnover.

The full criteria for the awards can be found here.

Top Rated Company Awards 2023

Discover the award-winning companies:
Award winners 2023

Excellent Shop Award

The award for shops that offer security and satisfaction for many years.
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Trust Awards by Trusted Shops: Excellent Shop Award 20 Jahre

A class of its own

When shops carry the Trusted Shops Trustmark for many years, customers can be confident that their purchases are safe and that these shops do everything for their satisfaction before, during and after the purchase.

  • Strong service
    Shops with the Excellent Shop Award stand for a safe and pleasant shopping experience for more than 5, 10, 15 or 20 years.

  • Genuine reliability
    To carry the Trusted Shops Trustmark, strict quality indicators must be continuously met.

  • Proven security
    Every order is protected by Trusted Shops Buyer Protection and strict criteria are generally applied to protect personal data.

The full criteria for the awards can be found here.

Want to find outstanding shops?

In the shop search you'll find all certified shops:
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FAQ and award criteria

What are the Trusted Shops Awards?
The Trusted Shops Awards exist since 2023 and consist of the Top Rated Company Award and the Excellent Shop Award: The Top Rated Company Award honours companies with the best reviews of the year. The Excellent Shop Award is given to shops that carry the trustmark for 5, 10, 15 or 20 years.

How will the winners of the Top Rated Company Award be determined?
The Top Rated Company Award will be presented in May 2023 for the current year, initially only for shops with Germany as their target market. The basis for determining the winners are the reviews from 01.03. of the previous year to 28.02. of the current year. The ten companies that have received the best customer reviews in each of the 34 categories of Trusted Shops are determined as winners. If the rating score is the same, the award is given to the shop with the higher number of 5-star reviews.

How are the winners of the Excellent Shop Award determined?
As of today, the awards are only given to german shops. All shops that have been certified for 5, 10, 15 or 20 years, carry the Trusted Shops Trustmark since then and have a rating score of 4.0 or better receive the award for the applicable years.