Legal Notice

The organisation responsible for as well as the Youtube Channel, the Twitter Profile and the Facebook fan page pursuant to Sec. 5 of the German Telemedia Act (TMG) is:

Trusted Shops GmbH
Colonius Carré
Subbelrather Straße 15c
50823 Cologne, Germany

Tel.: +49 (0)221 – 77 53 66
Fax: +49 (0)221 – 77 53 6 89

Registered in Cologne, HRB 32735
VAT ID No.: DE 812 947 877

Managing directors: Jean‑Marc Noël, Thomas Karst, Ulrich Hafen­bradl;
Edited by: Ulrich Hafen­bradl (responsible) and Mustafa Uçar

Child Protection Officer pursuant to Sec. 7 of the German State Agreement on the Media Protection of Minors (JMStV):
Frieder Schelle,

Trusted Shops GmbH is registered in the Brokers’ Register under Register Number [D-B6MZ-QKA67-38] as a licensed insurance agent pursuant to Sec. 34d (1) of the German Industrial Code (GewO) ( The competent licensing and supervisory authority is the Cologne Chamber of Industry and Commerce, Unter Sachsenhausen 10-26, 50667 Cologne, Germany ( Trusted Shops GmbH is a member the Cologne Chamber of Industry and Commerce.

Professional regulations governing insurance brokerage:
– Sec. 34d GewO
– Sec. 59 – 68 of the German Insurance Contract Act (VVG)
– The German Insurance Brokerage Ordinance (VersVermV)

The professional regulations can be viewed and downloaded from, the homepage operated by the German Federal Ministry of Justice together with juris GmbH.

Information on resolving disputes

Information on online dispute resolution pursuant to Article 14 (1) ODR Regulation: The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed under here. Consumers have the possibility to use this platform for resolving their disputes. We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.

Information on the resolution of disputes pursuant to section 214 VVG in conjunction with the VVG Regulation governing Conciliation Bodies

As an insurance broker, Trusted Shops GmbH is obliged by Sec. 214 VVG in conjunction with the VVG Regulation governing Conciliation Bodies to participate in dispute resolution procedures. The competent body is as follows:

Versicherungsombudsmann e.V.,
Postfach 080632, 10006 Berlin, Germany