Certificate for www.best2serve.com

No. X1C31306772B67DC9F52A556CC59E6FA5
 

Approved on
17/10/2014
Valid until
16/10/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for www.best2serve.com



Good

4.27/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 299 Trusted Shops reviews collected in the last 12 months.
In total, www.best2serve.com has already collected 1,085 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/11/2019
Date of order
01/11/2019
20/11/2019
placed order paid in full and 3 weeks on still haven't received item. Was told delivery would be 7 to 10 days. A week ago e-mailed them no response yet.
1.00
Very Poor

Date of publication
19/11/2019
Date of order
12/11/2019
19/11/2019
If you sorted your website out I wouldn't have had to use you at all - full stop
1.00
Very Poor

www.best2serve.com replies: 20/11/2019
We are sorry to hear that you are not content with our website and products. If you wishes to discuss this further, you are welcome to contact us via helpdesk@best2serve.com. Best regards, Mireille, Best2Serve

Date of publication
19/11/2019
Date of order
28/10/2019
19/11/2019
service was good and so was the product supplied
4.00
Good

Date of publication
18/11/2019
Date of order
10/11/2019
18/11/2019
I ordered the goods eight days ago and they have not arrived. I am not very pleased.
1.00
Very Poor

www.best2serve.com replies: 19/11/2019
Your order has been dispatched on 11th of November. Please note that the delivery can take up to 10 business days from the moment the order is sent. Thank you for your understanding.Best regards, Judith, Best2serve

Date of publication
16/11/2019
Date of order
09/11/2019
16/11/2019
Happy with service
5.00
Excellent

Date of publication
14/11/2019
Date of order
07/11/2019
14/11/2019
quick and helpful.
5.00
Excellent

Date of publication
13/11/2019
Date of order
06/11/2019
13/11/2019
The service was efficient in all aspects of the transaction
5.00
Excellent

Date of publication
11/11/2019
Date of order
11/11/2019
11/11/2019
my experience was a little confusing reason being I did know who best 2 serve was but all was explained
5.00
Excellent

Date of publication
10/11/2019
Date of order
03/11/2019
10/11/2019
I bought full protection for two years for my HP laptop as I paid 58£. Later I created my account on their website, but unfortunately the website didn't have the correct number of my order as said that no exist that order. Try to contact them but virtually assistant given to me stupid answers
Don't trust them... You haven't no one to give you hand... Only virtually helped..
1.00
Very Poor

Date of publication
06/11/2019
Date of order
30/10/2019
06/11/2019
They did not solve the issie
2.67
Fair

www.best2serve.com replies: 07/11/2019
Dear Mr. Doyle, We will send you an email asking what why technical support could not help you. Kind regards, Margret, Best2serve

Date of publication
06/11/2019
Date of order
30/10/2019
06/11/2019
no comment necessary.
5.00
Excellent

Date of publication
03/11/2019
Date of order
27/10/2019
03/11/2019
Great service delivery as promised
5.00
Excellent

Date of publication
01/11/2019
Date of order
25/10/2019
01/11/2019
A good experience
4.33
Good

Date of publication
31/10/2019
Date of order
31/10/2019
31/10/2019
So easy to ensure an extended warranty for my new laptop. Thx
4.67
Excellent

Date of publication
29/10/2019
Date of order
15/10/2019
29/10/2019
After installing the software I found there was an issue with windows update, online I found this problem was very common but I did get round it by upgrading to the latest version of windows 10. Otherwise no problems.
I am very pleased to be able to get my machine up and running again.
4.67
Excellent

Date of publication
29/10/2019
Date of order
29/10/2019
29/10/2019
I AM 73 YEARS OLD AND DONT LIKE OR TRUST BUYING OR DEALING ON LINE I PREFER TO SPEAK TO A PERSON. SO WHEN I RANG YOUR CONTACT NUMBER I KEPT BEING TOLD YOU HAVE TO DO IT ON LINE. NEEDLESS TO SAY MY COMPUTOR HAD BEEN RETURNED TO CURRYS PC WORLD FOR A REFUND BECAUSE IT WAS FAULTY.
4.33
Good

Date of publication
25/10/2019
Date of order
18/10/2019
25/10/2019
The first time that I have used your services and I have been very happy with the experience. The only slight problem has been that clicking on the links did not always work properly, although this seems better now.
5.00
Excellent

Date of publication
25/10/2019
Date of order
18/10/2019
25/10/2019
Very pleased.
4.67
Excellent

Date of publication
23/10/2019
Date of order
16/10/2019
23/10/2019
Easy to buy.
5.00
Excellent

Date of publication
18/10/2019
Date of order
11/10/2019
18/10/2019
Excellent
4.67
Excellent

Date of publication
18/10/2019
Date of order
10/10/2019
18/10/2019
It is rare to find a retailer, or a repair shop offering good old fashioned service with a smile. Best2serve are the ultimate players in the game. They call you back Promptly, collect, repair and return quickly, you even speak to a Real person.This Company offer service, with a no hassle all round experience, A1 All round, a thing of the past. Fantastic, use them, they deserve your business.
5.00
Excellent

Date of publication
17/10/2019
Date of order
10/10/2019
17/10/2019
No problem, tech agents very helpful. Excess payments correctly refunded. Thank you.
5.00
Excellent

Date of publication
16/10/2019
Date of order
09/10/2019
16/10/2019
I was not ahppy with purchasing 'up front' for advice but then not being able to get through to an advisor, when I queried it I was told that I would have to make the call and they wouldnt ring me, its not clear as to hwether I have been charged for this call and I was on the phone for an hour. When I did sppeak to an adivsor, Mark he was excellent, very helpful and solved the issue, he was great
3.00
Fair

Date of publication
16/10/2019
Date of order
09/10/2019
16/10/2019
very good
5.00
Excellent

Date of publication
15/10/2019
Date of order
01/10/2019
15/10/2019
I received the usb stick recovery drive, but again it would not work phoned hp tech service, I was on the phone for over an hour, at my expense, tech did loads of checks, none worked, so he came to the conclusion the hard drive is corrupted, to pick up computer, repair and send back at a cost of £502, now I have to send the usb stick back at my expense, terribe company would never ever deal with
2.00
Poor

www.best2serve.com replies: 16/10/2019
We regret that the recovery kit was not the solution for your problem. As the product was delivered as ordered, you will have to return it to receive a reimbursement. We will reimburse the purchase amount upon receipt. Best regards, Judith, Best2serve

Date of publication
14/10/2019
Date of order
14/10/2019
14/10/2019
HP PAVILION STILL UNDER WARRANTY ( 2yrs) WITH A WEEK TO GO. I NOTICED A WARNING INFORMING ME THE BATTERY WAS FAULTY AND DOWN TO 85 WHILE ON CHARGE AND DIMINISHING BY THE DAY . CONTACTED HP WHO SENT ME A REPLACEMENT. NO QUIBBLE, F. O. C
VERY HELPFUL, COOPERATIVE AND FRIENDLY CUSTOMER SERVICES.
WOULD DEFINITELY RECOMMEND.
4.33
Good

Date of publication
14/10/2019
Date of order
06/10/2019
14/10/2019
I specifically ordered a set of roller blind parts to replace a lost section. A different set was sent which meant more work than necessary.
4.33
Good

Date of publication
11/10/2019
Date of order
04/10/2019
11/10/2019
Very quick and efficient service with very polite communications.
5.00
Excellent

Date of publication
09/10/2019
Date of order
09/10/2019
09/10/2019
The actual repair service has not as yet been used.
5.00
Excellent

Date of publication
09/10/2019
Date of order
16/09/2019
09/10/2019
Quick and easy. No problems at all.
4.00
Good

Date of publication
08/10/2019
Date of order
01/10/2019
08/10/2019
Trouble free ordering, delivery on time & quality of item. Recommended
5.00
Excellent

Date of publication
08/10/2019
Date of order
30/09/2019
08/10/2019
When I accidentally ordered twice you were quick to notice and reimbursed me quickly.
5.00
Excellent

Date of publication
08/10/2019
Date of order
30/09/2019
08/10/2019
Easy to use.
5.00
Excellent

Date of publication
05/10/2019
Date of order
26/09/2019
05/10/2019
Nobody contacted me to fix my printer problem. I managed to sort it out myself. As it is guaranteed I would like to claim my money back.
1.00
Very Poor

www.best2serve.com replies: 07/10/2019
Dear customer, We have now cancelled and refunded your order accordingly. The funds will be credited to your credit card account in about 10- 12 business days. Thank you for your understanding. Best regards, Mireille, Customer support Best2Serve

Date of publication
04/10/2019
Date of order
04/10/2019
04/10/2019
Excellent service and products
5.00
Excellent

Date of publication
03/10/2019
Date of order
28/07/2019
03/10/2019
still not received any thing or feed back , poor service how many month know
1.00
Very Poor

www.best2serve.com replies: 04/10/2019
We have sent you an email on the 28th of July with the information regarding your purchase. We just have resent it, please check your spam folder in case you don't receive it. Best regards, Judith, Best2serve

Date of publication
30/09/2019
Date of order
23/09/2019
30/09/2019
good service with peace of mind
5.00
Excellent

Date of publication
27/09/2019
Date of order
20/09/2019
27/09/2019
excellent product
5.00
Excellent

Date of publication
27/09/2019
Date of order
30/08/2019
27/09/2019
Delivery was quick and clear. I haven't used it yet, but I am confident it will work when I do.
5.00
Excellent

Date of publication
26/09/2019
Date of order
18/09/2019
26/09/2019
From making contact to delivery it was easy to renew my HP laptops insurance.
5.00
Excellent

www.best2serve.com

www.best2serve.com was certified by Trusted Shops on 17/10/2014.

Contact
Energieweg 2
5145NW Waalwijk
Netherlands
kevin.pilasky@ingrammicro.com
www.best2serve.com
Owner
Ingram Micro Commerce EMEA B.V.
Energieweg 2
5145NW Waalwijk
Netherlands
Trade register
Kamer van Koophandel 17230750
Authorized representative
Reinder van der Werf
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with www.best2serve.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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