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Writing success stories with trust

Let's hear the companies that successfully build on digital trust with Trusted Shops.
References Trusted Shops

E-commerce & Retail

With authentic reviews, shoppers make better decisions and online shops align service, offer and assortment to customer needs in real time. Decathlon sets a good example:
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Testimonial Mona Freund from Decathlon
Mona Freund, Reputation Manager at DECATHLON
"We want to be a 'love brand', as we see with many established brands. We want to get into the hearts of our customers. We can only do that if people trust DECATHLON. Trust in a brand increases the connection and thus the likelihood that a customer will buy from us again."
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Logos of E-Commerce Customers

Benefits in E-commerce and Retail:

  • SEO & SEA optimisation

  • Conversion increase

  • Insights on branches, assortment & products

Automotive

The supply chain in the automotive sector is often long and very complex. With eTrusted, companies collect authentic feedback at all relevant touchpoints with little effort - just like Volkswagen:
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Testimonial Volkswagen for Trusted Shops
Carina Ahlberg, Head of Customer Experience at Volkswagen Sweden
"Working with eTrusted fits perfectly with Volkswagen's strategy to improve the quantity and quality of our leads. eTrusted's API-based platform is an advantage for easy and efficient integration with Volkswagen Sweden's unified API-based business systems."
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Logos from Partners of Trusted Shops

Benefits in the Automotive sector:

  • Quality management of the service from the first consultation to the garage visit

  • Improving brand perception across the entire customer journey

  • Development of Brand Ambassadors right from the first test drive

Insurance & Banking

In the insurance, banking and energy sectors, there are many touchpoints where the quality of advisory and information services can be optimised with authentic insights. Zurich Group shows just how this can be done:
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Testimonial Zurich Group for Trusted Shops
Jens Becker, Head of IT at Zurich Group Germany
"Customer Centricity - listening to our customers, accepting and acting on their feedback - is crucial to our business success. eTrusted helps us to put our customers at the centre of everything we do and to get real-time insights via the eTrusted API. That's data-driven customer focus!"
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Logos of Companies working with Trusted Shops

Benefits for the Insurance & Banking sector:

  • Improve and present service

  • Building trust with genuine feedback

  • Optimise performance of locations and affiliates

The perfect solution for your industry

In every company and in every organisation there are different circumstances and different needs. eTrusted, as a fully scalable and customisable platform, fits perfectly in every industry:
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Logos of Companies

  • Tourism & Travel

  • Telecommunication

  • Chemistry & Pharma

  • Energy

  • And your company's industry!

Ready for your own success story?

Over 20,000 businesses trust in Trusted Shops and eTrusted. We look forward to opening a new chapter in your company's success story with you.

We are happy to consult with you:

+44 20 3364 5906