Let´s build your Experience Feedback Culture together.

Manage, analyse, and market authentic experience feedback at every touchpoint on your customer journey with eTrusted, the fully scalable software and API solution for enterprises of all sizes
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Your software for experience feedback

With authentic feedback and real insights along your customer journey at relevant touchpoints, you create transparency from and for your stakeholders. Integrate your Experience Feedback Culture together with eTrusted.

Your benefits at a glance

The goal of an Experience Feedback Culture is to put your customers at the centre of your actions. This enables you to identify needs even faster, optimise processes effectively and thus increase both satisfaction and turnover.
EF icon reputation web

Increase trust and improve reputation.

EF icon processes web

Uncover weak points and optimise processes.

EF icon customer hapiness web

Improve customer experience and increase customer lifetime value.

EF icon Customer loyalty web

Increase customer loyalty and repurchase rates.

EF icon increase web

Support acquisition and increase the rate of new customers.

EF icon happy employee web

Increase employee satisfaction and support employer branding.

EF icon lotsofcustomers web

Increase customer satisfaction and improve the recommendation rate (NPS).

EF icon innovation web

Discovering trends and driving innovation.

Over 30,000 customers trust eTrusted

What our customers appreciate about us

We asked our customers. The result is something to be proud of!

"Simply implemented!"
eTrusted can be integrated into our existing systems easily and without large IT capacities.

"Perfectly adapted to our business!"
eTrusted is customised and perfectly adapted to our touchpoints in our product, partner, employee and customer journey.

"Personal top service!"
eTrusted offers a personal account manager and customer success manager in German and English.

"Cooperation at eye level!"
eTrusted maintains an individual and competent partnership-based consultation with us.

"Empowered in the plan!"
eTrusted supports us entirely according to our individual wishes and needs in efficient and sustainable decision-making.

"100% DSGVO compliant!"
eTrusted supports us in all data protection matters comprehensively, quickly and easily.

Get an insight into the possibilities of cooperation - especially in your industry.

Our industries
E Trusted Banken


E Trusted Reference Case Versicherer 1


E Trusted Energiedienstleister


E Trusted B2 B


E Trusted Automotive


E Trusted Reference Case E Commerce mehrere Touchpoints 1


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